Anna Tung

Head of People & Culture at ENVOLTA Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Ottawa, Ontario, Canada, CA

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Credentials

  • Standard First Aid, CPR and AED
    American Red Cross
    Aug, 2019
    - Nov, 2024

Experience

    • Canada
    • Accounting
    • 1 - 100 Employee
    • Head of People & Culture
      • Nov 2021 - Present

      -Championing for continued innovation & development of organizational culture and staff engagement strategies in the virtual space.-Providing excellent employee experience including championing internal career growth and varied development opportunities.-Build strong relationships with co-workers. -Support and advise team members at all levels by providing advice and support. -Lead the eNPS process, making recommendations & implementing improvements. -Post Health, Wellbeing and Work-Life Balance initiatives.-Conduct employee/team check-ins and action any concerns.-Manage and lead staff development and performance processes. -Ensure the HR lifecycle of employees is managed in accordance with external standards and advise leadership on staff attraction and retention strategies.-Support the recruitment process by posting jobs, screening resumes, interviewing candidates, recommending top candidates to the hiring managers.-Guide Managers through the employee growth plan process, coordinate timely and relevant labour law information to allow for informed decision making.-Provide support and coaching to managers and employees, clarifying employee relations issues including resolving conflicts, handling disputes and complaints.-Ensure all employment-related documentation is up-to-date-Responsible for the administration of the HRIS program.-Undertake administrative tasks relating to the role and team.

    • Canada
    • Hospitals and Health Care
    • 700 & Above Employee
    • Human Resources Specialist
      • Mar 2021 - Nov 2021

      -Provide guidance and support to managers on employee relations, satisfaction, engagement, assists with internal investigations and provide recommendations on issues;-Maintain effective employee relations including participation in Employee Advisory Committees, employee relations issues and complaints, and intervention in employee and managers conflicts;-Answer questions on payroll and benefits, and liaise with Shared Services/ Payroll and Benefits on behalf of employees on matters related to benefits enrolment/changes, payroll discrepancies, etc.;-Support Company directed HR initiatives including, but not limited to, surveys, policy and procedure revisions, implementation of new processes and procedures, program roll outs, compliance, etc.-Support and assist with workplace health and safety initiatives and programs, including the completion of workplace injuries and safety.-Support and assist with leave management files (LOA, LTD, WSIB, bereavement, maternity etc.), including the gradual return to work program and process.-Provide HR reports as requested; coordinate, process and enter HR documentation.-Contribute to the continuous improvement of HR programs, services, and initiatives.-Other duties as assigned

    • Canada
    • Retail
    • 700 & Above Employee
    • Human Resources Manager
      • Apr 2019 - Mar 2021

      -Responsible for ensuring the employees experience a team environment based on effective communication and strong relationships to enable the delivery of the best shopping experience for our customers. -Legal Compliance: Ensure the hiring process is fair and compliant with Employment Standards, Human Rights legislations and Company policy. -Onboarding and Recruitment: Greet walk-in/online applicants, conduct initial assessments, interview/screen, conduct orientation, enroll new employees in both ADP-WFN and benefits, track and report store staffings to Management Team. -Facilitation of Payroll: Complete audit of time cards with familiarly of statutory holiday legislations, acts as main contact and responder for employee payroll and benefit inquiries. -Health & Safety: Manage all administrative functions of the JHSC including monthly inspections and meetings with the certified staff list.-Termination: Assist Management teams with hiring and termination decisions. -Additional Responsibilities: Coordinate with Home Office to oversee investigations related to the Respectful Workplace Policy and Employee Injury, manage Employee training, and administer department inventory i.e. uniforms, office/store supplies.

    • Canada
    • Freight and Package Transportation
    • 700 & Above Employee
    • Human Resources Clerk
      • Nov 2018 - Dec 2019

      -Created and maintained positive relations by answering public inquiries in a timely and friendly manner.-Maintained a positive image of the company when addressing sensitive topics.-Communicated with specialists in various areas to resolve issues by escalating emails to level 2.

    • Human Resources Analyst
      • Sep 2018 - Dec 2019

      -Hired employees into the SAP database. -Reviewed and verified new Hire and Rehire documents.-Verified correct pay for each employee by using SAP, SIM and REM function.

    • Human Resources Mail Processor
      • Jul 2018 - Sep 2018

      -Supervised and trained new employees. -Coordinated Service Awards events and Employee Recognition Program.-Processed Workers’ Compensation Board cases of incident reports for Health and Safety.

    • Human Resources Clerk Correspondence
      • Jan 2018 - Jun 2018

      -Created new employee pay and benefit file room -Coordinated and organized employee data by adhering to data entry procedures -Retrieved missing information/ documents and inputed accurate detailed data of employees by using various functions of SAP and EIC (Employee Interactive Centre)

    • Human Resources Clerk/ Phone Agent
      • Nov 2017 - Jan 2018

      -Performed data analysis to first level inquiries.-Investigated and pinpointed issues related to HR services.-Attended inquiries of employee’s lifecycle from “Hire to Retire” including Pay and Benefit programs, Short Term and Long Term Disability, Time and Leave Administration, Direct Contribution (DC) Pension Plan etc.

Education

  • University of Ottawa
    Honours Bachelor of Arts - BA, Political Science and Government & Psychology
    -
  • Éducation Permanente: Programmes de langues
    French Studies, Level 3
    2018 -

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