Hnin Su Myat
Hostess at Wafi Hotels- Claim this Profile
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Topline Score
Bio
Credentials
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Google Digital Garage
GoogleDec, 2020- Nov, 2024 -
Certificate in Business English
Strategy First University - SFUNov, 2020- Nov, 2024 -
Certificate in Customer Service Excellence
Strategy First University ExtensionNov, 2020- Nov, 2024 -
Certificate in Marketing
Strategy First University - SFUAug, 2020- Nov, 2024
Experience
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Wafi Hotels
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Hospitality
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100 - 200 Employee
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Hostess
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Sep 2022 - Present
- Greet the guests to the assigned outlet professional, warm , friendly and engaging service - Escort the guests table and assist for them at all time in contacted hours. - Punch a check and recorded in the Micro system for every food & beverage sale in the outlet - Make a check is made and recorded in the Micro system for any meals consumed by employees or any service offered to guests as complimentary or entertainment - Take outlet reservation, handle the reservation, answer the phone that enquiry from the guests - Coordinate with the service team in the floor plan or setup for the catering - Check the cleanliness and maintenance the outlet and entrance area - Be care the guests' satisfied until they departure -Open a guest check in the Micro system, punching orders, splitting and transferring tables, settling checks as cash, room charge, credit card or city ledger - Close the cashier summary segregated period or end of the day - Prepare deposit envelope, write the deposit amount in cashier’s deposit sheet and drop the envelope in the Front Office safe depository, in the presence of a witness, who has also signed the witness column of the cashier’s deposit sheet. Show less
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Punhlaing International Hospital
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Yangon, Myanmar
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Business Analyst (Brand and Communication)
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Jan 2022 - Mar 2022
Providing internal and external meeting appointment and meeting minute .Handling pages to post in time defined brand standard combine with respective member and leader. Collecting competitor pages as possible and tracking their social community. Making content calendar for internal and public events to be alerted in pipeline. Follow up third party platform promotion project. Communicate with purchasing department to order company supplies. Providing internal and external meeting appointment and meeting minute .Handling pages to post in time defined brand standard combine with respective member and leader. Collecting competitor pages as possible and tracking their social community. Making content calendar for internal and public events to be alerted in pipeline. Follow up third party platform promotion project. Communicate with purchasing department to order company supplies.
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Strategy First University - SFU
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Myanmar
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Education Administration Programs
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1 - 100 Employee
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Senior Social Media Marketing
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Feb 2018 - Dec 2021
Conducting social media pages(SFU,SFUx,Waso Learn) and marketing to hit the sales target together with sales manager and updated update monthly company website because I am familiar with technology usage and be understandable. I manage to upload the post on social media for which collaborate with designer team and product sales manager. After post on social media, I boost Facebook Ads manager to engage and reach out your product and share concerned with social groups . Moreover, I always replied page comments and message box, send or enquiry from customers, class customer service. Sometimes , telephone answering, cross sell, upsell are additional experiences. Show less
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Education
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2011 - 2018
University of Computer Studies, Yangon
BC.Sc, Computer Science -
2019 - 2019
Strategy First University - SFU
Business Management and Administration, Institute Of Commercial, UK -
2019 - 2019
Strategy First University - SFU
Project Management, ICM Single Subject Diploma,UK -
2020 - 2021
Strategy First University - SFU
SQA Professional Diploma, Marketing and Brand Management
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