Experience

Treasure Coast Community Health, Inc.

• United States
• Medical Practices
• 1 - 100 Employee

• Site Operations Manager

  • Nov 2018 - Present

  Advocate of the TCCH vision, mission and goals to the staff and providers responsible for administering, directing, planning and coordinating center activities. Represents TCCH in a leadership capacity to patients/visitors. -Manages staff's daily activities in a supervisory role to ensure staff compliance/ accountability to TCCH policies, procedures and stated financial and service expectations. Screens candidates; interviews and makes hiring and relinquish recommendations to Human Resources. Manages the training, orientation and supervision of staff; to include annual evaluations. -Manages medical and behavior health providers' daily activities and schedules to maximize productivity. Identifies, analyzes and resolves site/office issues, including patient complaints. Monitors and ensures maximization of daily collections oversees the end of the day finance processes. Approves all non-capital purchase orders originating for/by the site; makes capital purchase recommendations at least annually. -Conducts monthly staff meetings; Facilitates QI projects and ensures timely chart audits and data collections. -Establishes standards to improve efficiency and effectiveness of clinic processes. Schedules and coordinates projects (e.g. EMR implementation). Creates and manages new revenue opportunities. -Implements and ensures compliance with laws and regulations that affect the clinic (e.g. HIPAA, DOH, OSHA, HRSA,CLIA). Show less



Susan G. Komen South Florida

• United States
• Government Administration

• Development & Events Manager, Branding, Public Relations, Donor Cultivation & Stewardship

  • Aug 2015 - May 2018

  SPECIALTIES: Leadership, Event Management, Corporate Branding, Public Relations, Donor Cultivation and Stewardship, Marketing, Strategic Planning, Communications, Social Media, Fundraising, Volunteer Recruitment, Grant Writing, Customer Service SPECIALTIES: Leadership, Event Management, Corporate Branding, Public Relations, Donor Cultivation and Stewardship, Marketing, Strategic Planning, Communications, Social Media, Fundraising, Volunteer Recruitment, Grant Writing, Customer Service



Children's Home Society of Florida

• Non-profit Organizations
• 1 - 100 Employee

• Resource Development Specialist

  • Dec 2014 - May 2015

  Plan, coordinate and logistically executed special event activities overseeing community fundraising, support and managing volunteers. Identify, recruit, supervise and developed volunteers and committee groups. Executed 500 guest fundraising event recruiting 100 volunteers, raising over $57,000 in revenue, expenses were $5,000 less than budgeted and net income was $10,000 more than previous year’s event. Maintained record bookkeeping and budget development for events and projects- project budgeted expenses, track expenses and revenue, compare budgeted goals against actual goals and prepare reports for corporate team members. Provide information and content for publicity, promotion and marketing activities to the public to advance community awareness, visibility and philanthropy outcomes. Executed fundraising campaigns via social media raising more funds than previous years. Prepare press releases, social media content, local success stories and published e-newsletters for distribution to donors. Maintain media and client relations, managed social media pages to broaden organizational branding. Prepare and distribute donor acknowledgements, donation coding and tax letters. Provided excellent customer service to build, strengthen, and cultivate clientele and business relationships at all times. SPECIALTIES: Leadership, Youth Mentor, Event Management, Corporate Branding, Public Relations, Donor Cultivation and Stewardship, Marketing, Strategic Planning, Communications, Social Media, Fundraising, Volunteer Recruitment, Grant Writing, Graphic Design, Public Speaking, Webpage Design, Customer Service Show less



Dasie Hope Ctr

• United States
• Non-profit Organizations

• Business Coordinator

  • Jun 2003 - Dec 2014

  Provided customer service to clients and administrative support to the Executive Director by scheduling and coordinating appointments, meetings, and maintained calendar. Prepared board meeting agenda, arranged room and equipment. Typed and composed outgoing correspondence and responded to organization emails as required. Performed marketing, communications and event planning of fundraising events for organization to increase financial leverage and program visibility. Maintained budget for all fundraising activities and managed team members to execute successful events. Performed grant writing for financial gains, networking, integrated new programs for organizational growth/competitive advantages and marketing promotional activities resulting in financial leverage and visibility benefits. Provided effective communication to ensure quality customer service and establish positive relationships with all staff, parents, and youth. Effectively conducted program tours scheduled and non-scheduled on site presenting relevant information to targeted groups of donors, volunteers, and the public. Counselor to school aged youth ages 5-18 in mentorship, tutorial, college preparatory skills. Performed clerical and office management skills such as needed. SPECIALTIES: Leadership, Youth Mentor, Event Management, Corporate Branding, Public Relations, Donor Cultivation and Stewardship, Marketing, Strategic Planning, Communications, Social Media, Fundraising, Volunteer Recruitment, Grant Writing, Graphic Design, Public Speaking, Webpage Design, Customer Service Show less