Health Coach

• Dec 2018 - Present

Vocational Specialist

• Jan 2018 - Aug 2018

Supported clients experiencing homelessness and victims of domestic violence, sexual assault, and human trafficking with finding sustainable employment and education opportunities.Networked and partnered with employers, employment agencies, educational institutions, and other agencies to identify opportunities and resources for clients.Facilitated career development workshops that focused on job searching, skills, and networking.Chaired the Life Skills and Employment Subcommittee for the Hampton Roads Human Trafficking Task Force.Documented clients’ employment and educational goals and progress using an electronic case management system.Collaborated with human trafficking department staff during case review meetings and client assessment meetings to identify clients’ strengths, progress, and needs.

Career Coach

• Sep 2016 - Dec 2017

Counseled diverse clients including non-traditional students, international students, undecided students, and alumni on career planning and job searching. Administered the FOCUS 2 career and education planning assessment, and reviewed results with clients to assist them with understanding their career readiness, personality traits, interests, and potential career options.Lead workshops on career-related topics including developing and tailoring a resume, job searching, and interviewing.Assisted with networking and hiring events including career fairs and employer information sessions. Referred clients to other university resources, external agencies, and employers.Monitored clients’ progress by documenting appointments, needs, progress, and future actions in a career database.

Education Advocate

• Aug 2014 - Sep 2016

Case managed over 50 preschool-age and school-age children experiencing homelessness. Advocated for children by collaborating with parents, teachers, administrators, and other community service providers to reduce barriers to school enrollments and transfers, school transportation, and access to mental health and special education services.Supervised and coordinated scheduling for volunteers and assistants for afterschool and summer tutoring and remediation programs.Presented agency services to various agencies and represented the agency at various engagements to facilitate collaboration with other community agencies and schools. Spearheaded an education research team by coordinating site visits with local service providers in the Hampton Roads and Washington D.C. areas, and presented findings and proposed programming changes to colleagues and senior staff.Prepared monthly grant reports by tracking grade, attendance, and behavior data in Excel spreadsheets.Administered STAR Reading and Math assessments and Phonological Awareness Literacy Screening (PALS) assessments, and developed individualized reading and math lessons for children based on results.

Special Education Teacher Assistant

• Aug 2012 - Aug 2014

Facilitated daily learning plans and activities in small-groups, self-contained classes, and inclusion settings.Conducted lessons with small groups in English and algebra inclusion classes.Implemented accommodations, services, and behavior intervention plans to embolden student success.Mentored and motivated students to achieve individualized education program (IEP) goals for life skills, career planning, behavior, socialization, and academic achievement.Organized and maintained student files containing IEPs and psychological, sociological, and educational evaluations.Collected and analyzed student work samples regularly to measure student progress based on individual program goals.

Insurance Agent

• Oct 2011 - Aug 2012

Counseled customers about coverage options that aligned with individual needs, and engaged customers with excellent customer service.Updated customers’ automobile policies by completing coverage, vehicle, driver, and address changes using multiple computer databases.