Experience

Omni Mount Washington Resort

• United States
• Hospitality
• 1 - 100 Employee

• Senior Catering Sales Manager

  • Nov 2022 - Present



Mountain View Grand Resort & Spa

• United States
• Hospitality
• 1 - 100 Employee

• Wedding and Catering Sales Manager

  • Dec 2019 - Nov 2022

• Wedding and Catering Coordinator

  • May 2019 - Dec 2019



University of New Hampshire

• United States
• Higher Education
• 700 & Above Employee

• Hospitality Services Student Supervisor

  • Oct 2018 - May 2019

  • Lead student associates in all areas of customer service, including guest interaction, communication, menu knowledge, and proper work procedures• Responsible for opening and closing facility and trusted to properly handle money for register transactions

• Resident Assistant

  • Aug 2017 - May 2019

  • Demonstrates confidence, knowledge, and enthusiasm to provide programming, support, and resources to residents• Encourages a positive community in the residence hall by actively working on a team with other Resident Assistants

• Hospitality Services Employee

  • Sep 2015 - Oct 2018

  • Prepared and served food in a fast-paced environment, making up to eight meals simultaneously • Communicated and provided excellent customer service to guests, ensuring quality meals delivered expeditiously



Cliff House Maine

• Cape Neddick, Maine

• Intern

  • May 2018 - Aug 2018

  • Attentively inspected BEOs to efficiently set up proper tables, stations, décor, silverware, and other requirements for various high-end events • Proactively used organizational skills to ensure guest satisfaction regarding food, beverage, and any other desires • Attentively inspected BEOs to efficiently set up proper tables, stations, décor, silverware, and other requirements for various high-end events • Proactively used organizational skills to ensure guest satisfaction regarding food, beverage, and any other desires



The Wolfeboro Inn & Wolfe's Tavern

• Hospitality
• 1 - 100 Employee

• Intern

  • May 2017 - Aug 2017

  • Demonstrated the Hay Creek Hotels mission to “delight and surprise” guests • Worked closely with the Banquet Captain and other banquet servers to serve food, clear tables, and accommodate all other guest needs • Demonstrated the Hay Creek Hotels mission to “delight and surprise” guests • Worked closely with the Banquet Captain and other banquet servers to serve food, clear tables, and accommodate all other guest needs



The Centennial Hotel

• Concord, NH

• Breakfast/Lunch Server

  • May 2016 - Aug 2016

  • Communicated with kitchen staff to ensure everyone was on the same page with perfecting guest meals • Provided service that was above and beyond the expectations of guests to encourage repeat visits • Communicated with kitchen staff to ensure everyone was on the same page with perfecting guest meals • Provided service that was above and beyond the expectations of guests to encourage repeat visits



Marshalls Distribution Ctr

• United States
• Consumer Services
• 700 & Above Employee

• Sales Associate

  • Aug 2013 - Aug 2016