Experience

Alleo

• United States
• Software Development
• 1 - 100 Employee

• Customer Success Manager

  • Jun 2023 - Present

  • Client Relationship Management: Cultivating and maintaining key client relationships as their trusted advisor. • Onboarding and Adoption: Guiding clients through seamless onboarding and driving product adoption. • Account Planning: Strategically aligning solutions with clients' objectives and identifying growth opportunities. • Issue Resolution: Swiftly addressing client inquiries and issues in collaboration with cross-functional teams. • Performance Analysis: Analyzing usage data… Show more • Client Relationship Management: Cultivating and maintaining key client relationships as their trusted advisor. • Onboarding and Adoption: Guiding clients through seamless onboarding and driving product adoption. • Account Planning: Strategically aligning solutions with clients' objectives and identifying growth opportunities. • Issue Resolution: Swiftly addressing client inquiries and issues in collaboration with cross-functional teams. • Performance Analysis: Analyzing usage data to proactively recommend improvements. • Design: Customizing the platform for unique experiences in the client use case. • Customer Feedback: Gathering and relaying client feedback for continuous improvement. • International Customer Engagement: Building strong relationships with global clients and conducting on-site meetings to achieve their business goals.

• Graphic Designer

  • Aug 2022 - Jun 2023

• Design Intern

  • Jan 2022 - Aug 2022

  Carmel, Indiana, United States



Indiana University Bloomington

• United States
• Higher Education
• 700 & Above Employee

• Community and School Partnerships Ambassador

  • Sep 2021 - Present

  • Liaison Between University and Community: Serve as a bridge between our university and local community organizations and schools, fostering positive relationships and collaboration. • Public Relations: Represent the university at community events, conferences, and meetings, enhancing our visibility and reputation as a committed community partner. • Advocacy and Support: Advocate for the importance of education and community development, and provide support to individuals and… Show more • Liaison Between University and Community: Serve as a bridge between our university and local community organizations and schools, fostering positive relationships and collaboration. • Public Relations: Represent the university at community events, conferences, and meetings, enhancing our visibility and reputation as a committed community partner. • Advocacy and Support: Advocate for the importance of education and community development, and provide support to individuals and organizations seeking university collaboration. • Cultural Sensitivity: Approach all responsibilities with cultural sensitivity, understanding the unique needs and values of the local community. Show less



Genoa Healthcare

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• PRN Pharmacy Technician

  • Dec 2019 - Aug 2022

  Bloomington • Patient Support: Assist patients with questions regarding their medications, dosage, and potential side effects, offering empathetic and informative responses. • Prescription Filling: Process prescription orders, verifying their accuracy, and maintaining patient records in accordance with patient confidentiality guidelines. • Collaboration: Work closely with pharmacists and other healthcare professionals to ensure a coordinated approach to patient care, including discussing potential… Show more • Patient Support: Assist patients with questions regarding their medications, dosage, and potential side effects, offering empathetic and informative responses. • Prescription Filling: Process prescription orders, verifying their accuracy, and maintaining patient records in accordance with patient confidentiality guidelines. • Collaboration: Work closely with pharmacists and other healthcare professionals to ensure a coordinated approach to patient care, including discussing potential interactions and offering insights into medication choices. • Compliance and Documentation: Adhere to all relevant pharmacy laws, regulations, and standards, including documentation of pharmaceutical transactions, ensuring the highest level of patient safety and regulatory compliance. • Patient Confidentiality: Safeguard patient privacy and maintain confidentiality of patient information, adhering to all HIPAA regulations. Show less



Liberal Arts and Management Program at Indiana University

• United States
• Higher Education
• 1 - 100 Employee

• Marketing Intern

  • Sep 2021 - Dec 2021

  • Content Creation: Assist in creating and curating engaging, creative, and relevant content for our social media platforms, including text, images, videos, and graphics. • Scheduling and Posting: Schedule and publish social media content across platforms, ensuring consistent posting and adherence to content calendars. • Analytics and Reporting: Help track and analyze social media performance metrics, such as engagement, reach, and conversion rates. Provide insights for continuous… Show more • Content Creation: Assist in creating and curating engaging, creative, and relevant content for our social media platforms, including text, images, videos, and graphics. • Scheduling and Posting: Schedule and publish social media content across platforms, ensuring consistent posting and adherence to content calendars. • Analytics and Reporting: Help track and analyze social media performance metrics, such as engagement, reach, and conversion rates. Provide insights for continuous improvement. • Graphic Design: Basic design tasks, including creating or editing visuals for social media posts using graphic design tools. • Collaboration: Work closely with the marketing team to ensure social media aligns with overall marketing and brand strategies. Show less



WestPoint Financial Group

• United States
• Financial Services
• 200 - 300 Employee

• Social Media Networking Intern

  • Mar 2021 - Jun 2021

  • Talent Sourcing: Assist in the identification and sourcing of potential candidates through professional networks. • Candidate Screening: Conduct initial candidate assessments to evaluate their qualifications and alignment with job requirements. • Database Management: Maintain and update candidate databases and applicant tracking systems (ATS), ensuring data accuracy and organization. • Interview Coordination: Schedule and coordinate interviews, communicate with candidates, and… Show more • Talent Sourcing: Assist in the identification and sourcing of potential candidates through professional networks. • Candidate Screening: Conduct initial candidate assessments to evaluate their qualifications and alignment with job requirements. • Database Management: Maintain and update candidate databases and applicant tracking systems (ATS), ensuring data accuracy and organization. • Interview Coordination: Schedule and coordinate interviews, communicate with candidates, and ensure a smooth interview process. Show less