Anfisa Makedon
COO at Babko Agency- Claim this Profile
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Spanish Native or bilingual proficiency
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French Elementary proficiency
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English Professional working proficiency
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Russian Native or bilingual proficiency
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Ukrainian Native or bilingual proficiency
Topline Score
Bio
Yurii Kotysko
Anfisa is an awesome person to work with. Positive attitude, will to achieve the needed result and desire to make changes in order to make existing processes work better then before are just a few highlights which comes on my mind first among other strong traits she have. Also, it’s challenging to find a person who is highly motivated to self development as Anfisa is! I trully enjoyed working with her previosly and hope that some day will have such an opportunity again.
Ihor Babko
Anfisa is simply the most talented Head of Operations I ever worked with. She is very passionate about anything she does and very skillful. She is great at people management, creative thinking, and crisis resolution. We are grateful to have her as a part of our team and can definitely recommend her to anyone.
Yurii Kotysko
Anfisa is an awesome person to work with. Positive attitude, will to achieve the needed result and desire to make changes in order to make existing processes work better then before are just a few highlights which comes on my mind first among other strong traits she have. Also, it’s challenging to find a person who is highly motivated to self development as Anfisa is! I trully enjoyed working with her previosly and hope that some day will have such an opportunity again.
Ihor Babko
Anfisa is simply the most talented Head of Operations I ever worked with. She is very passionate about anything she does and very skillful. She is great at people management, creative thinking, and crisis resolution. We are grateful to have her as a part of our team and can definitely recommend her to anyone.
Yurii Kotysko
Anfisa is an awesome person to work with. Positive attitude, will to achieve the needed result and desire to make changes in order to make existing processes work better then before are just a few highlights which comes on my mind first among other strong traits she have. Also, it’s challenging to find a person who is highly motivated to self development as Anfisa is! I trully enjoyed working with her previosly and hope that some day will have such an opportunity again.
Ihor Babko
Anfisa is simply the most talented Head of Operations I ever worked with. She is very passionate about anything she does and very skillful. She is great at people management, creative thinking, and crisis resolution. We are grateful to have her as a part of our team and can definitely recommend her to anyone.
Yurii Kotysko
Anfisa is an awesome person to work with. Positive attitude, will to achieve the needed result and desire to make changes in order to make existing processes work better then before are just a few highlights which comes on my mind first among other strong traits she have. Also, it’s challenging to find a person who is highly motivated to self development as Anfisa is! I trully enjoyed working with her previosly and hope that some day will have such an opportunity again.
Ihor Babko
Anfisa is simply the most talented Head of Operations I ever worked with. She is very passionate about anything she does and very skillful. She is great at people management, creative thinking, and crisis resolution. We are grateful to have her as a part of our team and can definitely recommend her to anyone.
Credentials
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Monday.com Product Badge
monday.comAug, 2022- Nov, 2024 -
ClickUp Productivity All-Star
ClickUpJun, 2022- Nov, 2024 -
Mapping & diagramming
MiroJun, 2022- Nov, 2024 -
HR Generalist in IT
Beetroot AcademyFeb, 2022- Nov, 2024
Experience
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Babko Agency
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Ukraine
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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COO
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Jun 2023 - Present
- Leading the company alongside the CEO- Building the company's operational strategy and implementing it- Developing and implementing policies for daily operations- Controlling the budget, creating new strategies for improving the profits- Managing daily business operations- Coordinating the team
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Business Process Manager
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Mar 2022 - Jun 2023
- Helping to create and implement business strategies - Organizing and developing business processes- Leading projects - Managing people
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Head Of Operations
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Jun 2021 - Mar 2022
- Management of the rhythm and people- Development internal strategy of the agency- Implementation of internal processes and their continuous improvement- Monitoring the achievement of goals- Managing the work with clients
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SimplyBook.me
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Cyprus
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Technology, Information and Internet
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1 - 100 Employee
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HR Manager
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Apr 2021 - Jun 2021
- Recruiting - Onboarding/offboarding - Human resources - Preparation of legal documentation - Office support - Event management - Recruiting - Onboarding/offboarding - Human resources - Preparation of legal documentation - Office support - Event management
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Urban Club
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Bucha, Kiev, Ukraine
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Office Manager
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Jul 2020 - Apr 2021
- Customer support - Event management - Office administration - Organization of procedures - Customer support - Event management - Office administration - Organization of procedures
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Lazarev. — AI & Digital Product Design Agency
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United States
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Design Services
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1 - 100 Employee
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Human Resources Manager
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Jan 2020 - Jul 2020
- Full recruitment cycle - Event management - Onboarding and offboarding - Budgeting - Office support - Full recruitment cycle - Event management - Onboarding and offboarding - Budgeting - Office support
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Kromtech
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Virgin Islands, British
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Software Development
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1 - 100 Employee
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QA RA Coordinator
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Mar 2019 - Dec 2019
- Set up the department work - Conduction of standups, meetings, calibrations and trainings- Resolving team issues
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QA DS Manager
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Sep 2017 - Mar 2019
- Check of chats/calls/scripts/templates for compliance in Spanish, English, French- Helping to improve the quality of the service provided .
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Sales Coach
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Oct 2016 - Sep 2017
- Onboarding and offbording- Providing sales-motivational trainings- Helping to close deals- Providing assistance to the Spanish department
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Sales Team Lead
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May 2016 - Oct 2016
- Set up the work process- Solving problems during shifts- Onboarding
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Sales Agent
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Feb 2016 - May 2016
- Selling companies services to customers- Consulting and helping customers
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Education
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2018 - 2020
Ivan Franko National University of Lviv
Master's degree, Foreign Languages and Literatures, General -
2014 - 2018
Ivan Franko National University of Lviv
Bachelor's degree, Foreign Languages and Literatures, General
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