Product Owner

• Apr 2022 - Present

Research and design for the continued development of the Complete Mathematics platform suite. Communicating with customers, internal teams, and stakeholders to build and implement the product roadmap, to meet user and business requirements.

Customer Experience Specialist

• Jun 2021 - Apr 2022

Working across support and product to improve the user experience and impact of Complete Mathematics.

School Support Team Leader

• Jan 2019 - Jun 2021

School Support

• Aug 2017 - Jan 2019

Freelance Web Designer

• Nov 2016 - Feb 2017

Website redesign project to revitalize the online presence of Belfry Training Ltd, aiming to boost the business by increasing discoverability, and creating an easy online experience for potential clients. • This project involved UX processes including: stakeholder interviews, workshops, persona development, competitor analysis, user journey mapping, sketching, prototyping, user testing, accessibility testing and heuristic evaluation. Website redesign project to revitalize the online presence of Belfry Training Ltd, aiming to boost the business by increasing discoverability, and creating an easy online experience for potential clients. • This project involved UX processes including: stakeholder interviews, workshops, persona development, competitor analysis, user journey mapping, sketching, prototyping, user testing, accessibility testing and heuristic evaluation.

Freelance Web Designer

• Sep 2016 - Nov 2016

Using UX design methods to plan and build a new website and social media presence for the top-rated shop and social business in Myanmar, to increase awareness of the organisation—their social impact and their products—amongst potential customers, typically tourists and expats, to increase visits, digital engagement, and ultimately sales. Using UX design methods to plan and build a new website and social media presence for the top-rated shop and social business in Myanmar, to increase awareness of the organisation—their social impact and their products—amongst potential customers, typically tourists and expats, to increase visits, digital engagement, and ultimately sales.

Freelance Web Designer

• Feb 2016 - Apr 2016

Improving the digital presence of Yangon-based social business Helping Hands by designing and building a brand new website, to tell their amazing story and increase visits to their beautiful furniture workshop, both from tourists and locals. Plus restructuring their social media channels and strategy. Improving the digital presence of Yangon-based social business Helping Hands by designing and building a brand new website, to tell their amazing story and increase visits to their beautiful furniture workshop, both from tourists and locals. Plus restructuring their social media channels and strategy.

Digital Intern

• Nov 2015 - Jan 2016