Kalia Holland

Client Services Coordinator at Pathways Center Mental Health
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Contact Information
us****@****om
(386) 825-5501
Location
Bremen, Georgia, United States, GE

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Bio

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Credentials

  • Undergraduate in Forensic Sciences
    University of West Georgia
    May, 2021
    - Nov, 2024
  • Heartsaver First Aid, CPR, AED
    American Heart Association
    Jun, 2022
    - Nov, 2024

Experience

  • Pathways Center Mental Health
    • United States
    • Mental Health Care
    • 100 - 200 Employee
    • Client Services Coordinator
      • Jun 2022 - Present

      Front Desk Receptionist •Basic Front Desk duties: Checking Clients In/Out, Organizing, Counting the Drawer, Taking Co-Pays, Checking Insurance -In charge of Scheduling appointments for multiple Mental Health/Substance Abuse Clients a day in person and over the phone -First point of contact for New Clients wishing to start services or gather more information -In charge of scheduling Zoom appointments for Telemedicine services -Reviewing PHI to keep Clients active and have their information up-to-date in our system -Trained to handle 1013 and 2013 situations Show less

  • Health Advocate
    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Research Associate
      • Jan 2022 - Mar 2022

      First Full-Time entry level job. This job is very independent but also work as a team when needed. -On a case by case basis, make(s) at least 30-60 calls daily to Healthcare, Wellness, and all other providers to help members become new patients with a provider while also credentialing and asking general office information -Use Multiple Insurance sites based off a members PHI (Personal Health Information) to find providers within the members needs and perimeters -Use multiple Board Certified and Active License verification websites daily Show less

  • Olive Garden
    • United States
    • Restaurants
    • 700 & Above Employee
    • To-Go Specialist
      • Jul 2020 - May 2021

      Started this position after working as a Busser 2 years prior. I would work part-time hours as a To-Go Specialist and was in charge of different roles depending on the business numbers predicted for that day. Shifts would consist of taking phone calls for order inquiries/input using a POS system, being in charge of the register to take payments, staying in the kitchen to organize orders, or bagging orders as they become completed, and running orders to guests if chosen curbside pickup. Side duties would include stocking, cleaning, running orders for servers, etc. Show less

    • Busser
      • Jun 2018 - Jul 2020

      Started this position as my first part-time job to have experience in customer service. I would be in charge of setting up and cleaning for the morning before opening and/or shutting down and cleaning for the night during close. Tasks included prepping materials and drinks and restocking server areas for a smooth business day while also cleaning multiple tables to seat guests as quickly as possible.

Education

  • University of West Georgia
    Bachelor of Science - BS, Psychology
    2017 - 2021
  • Carrollton High School
    2013 - 2017

Community

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