Experience

L.A. Works

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Director of AmeriCorps Seniors RSVP

  • Jul 2021 - Present

• Associate Director of AmeriCorps Seniors RSVP

  • Sep 2018 - Jul 2021

• Senior Program Coordinator

  • Aug 2017 - Sep 2018

• Program Coordinator

  • Nov 2014 - Aug 2017

  • Worked with a team of 2 staff members to launch the RSVP volunteer program at L.A. Works, it has now grown to a team of 7.• Established & put into place systems for volunteer recruitment, registration, placement, engagement, appreciation & retention.• Formed partnerships & maintained relationships with nonprofits.• Personalized our online partner portal & made instructional videos, one-sheets and conducted one-on-one trainings for our partners on how to post their volunteer opportunities & track hours on it.• Internal tracking of volunteer hours from partner sites & volunteers.• Worked extensively with programmers to develop reports & tools that would facilitate record-keeping per our grant requirements.• Created, approved, posted & helped promote volunteer listings through social media outlets.• Updated our website to reflect the latest information & worked with developers to make the website more user-friendly.• Wrote, designed & sent out our bi-weekly RSVP insider to over 4,000 volunteers.• Worked with a graphic designer to design & implement all promotional items for our program.• Lead biweekly marketing meetings with my team to set outreach & recruitment goals• Provided input on annual program strategies that helped double our numbers in 12 months.• Stayed on top of ongoing changes & regulations for programming, funding & reporting purposes.• Attended national training conferences & co-lead forums on social media practices.• Recruited, interviewed, trained & managed various interns & team staff members.• Event Planning: Secured sites, vendors, promotional products, marketing, decorations, run-of-show, programming, first aid, set up and clean up crews, registration, signage, goody bags, snacks, meals, refreshments, in-kind donations & entertainment for events ranging from 5 to 1,000 participants.



Council of Urban Professionals

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Fellow

  • Jul 2018 - Jan 2019

  The CUP Fellows Program is a transformative, 1/2 year leadership development experience for early-to-mid career professionals of color across sectors who are deeply committed to supporting their communities through impactful contributions to the nonprofit and public sectors. The CUP Fellows Program workshops and speakers provide participants with insight into the challenges and opportunities in the civic sectors, and encourages participants to harness their power and relationships to create meaningful change through board service, political engagement, volunteerism, public-private partnerships, social entrepreneurship, and more.



Mount Saint Mary's University

• United States
• Higher Education
• 300 - 400 Employee

• Office Manager

  • 2011 - Nov 2014

  • Sent and responded to e-mails, faxes and mail • Scanned and linked documents for our in-house and online based programs in Colorado • Answered all incoming calls, greeted customers, set appointments and updated 7 office calendars • Kept inventory of supplies, ordered new ones and made payments on our leased equipment • Prepared financial aid paperwork including: follow-up letters and missing documents • Prepared and routed student files for awarding • Printed, proofread, updated and mailed financial aid award letters, reminder letters, follow-up letters, and verification forms • Familiarized myself with the ongoing changes and regulations in federal and state collegiate funding • Handled routine financial aid inquiries, drop-in advising questions, status inquiries and follow-ups by phone, email and in person • Called in all technological and maintenance problems • Assisted in interviewing and supervising multiple student workers



Lederer & Nojima, LLP

• United States
• Law Practice
• 1 - 100 Employee

• Legal Assistant

  • Aug 2010 - Jan 2011

  • Drafted & filed legal documents • Updated add listings & advertisements on multiple websites • Requested and handled medical, housing, property & legal records • Assisted clients with paperwork, bills, insurances, medical providers, physical & property damages • Performed secretarial duties: faxing, mailing, setting appointments, calendaring, answering phones, ect • Requested checks and set full & final payments for medical providers, clients, attorneys, insurance companies & experts



Mount Saint Mary's University

• United States
• Higher Education
• 200 - 300 Employee

• Student Worker Supervisor

  • Aug 2005 - May 2009

  • Supervised fifteen student workers by ensuring that their daily tasks and deliveries were met • Assisted campus staff, professors and students with technical problems; fixing the projector, adjusting the volume, switching from a computer to a movie, setting up equipment for an event • Made signs, took & signed for orders, sent and responded to e-mails, updated the tasks bulletin, answered all incoming calls, greeted customers, processed movie requests, & took inventory • Kept my supervisor updated via phone, e-mail, and or text messaging



Boys & Girls Club of Santa Barbara

• United States
• Nonprofit Organization Management

• Camp Counselor

  • 2009 - 2009