Experience

NCDV - National Centre For Domestic Violence

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• Helpline Advisor and Receptionist

  • Sep 2020 - Present



Incite Magazine, University of Surrey

• Opinions Editor

  • Apr 2020 - Present

• Writer

  • Jan 2019 - Present



University of Surrey Students' Union

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Welfare Watch Volunteer

  • Jul 2019 - Present

  Welfare watch is a project that was started last year at the Students' Union that helps intoxicated and distressed students to be able to get into a position where it is safe for them to get home after a night out. As a volunteer I spend my shifts looking after students who are ill, either physically or mentally, leading to a greater understanding of people's well being. This role has given me conflict resolution and health and safety training as well as giving me the ability to work will in pressured situations.

• Welfare Watch Supervisor

  • Oct 2019 - Present

  As supervisor I am in charge of volunteers on shifts, from coordinating the rota to ensuring that volunteers have the right equipment resulting in excellent organisational skills. When in this role I am tasked with the decision making and safeguarding for those on shift. This also comes with theresponsibility of ensuring that the service is open on as many nights as possible with the correct number of volunteers; we have opened 72% of possible shifts in first semester and 75% in the second semester which has been a great accomplishment.

• Welfare Watch President

  • May 2020 - Present

  I was recently appointed as the President of the new Welfare Watch Committee where I am responsible for the safe and effective running of Welfare Watch and the committee that manages it. I am tasked with managing budget, liaising with the Students' Union and recruiting volunteers, all of which enhance my problem solving and communication skills. Alongside our marketing officer, I assist with the running of our social media to help the project grow; we currently have over 40 volunteers, have helped over 100 students and is continually expanding and receiving praise from inside and outside the Students' Union.



Bravissimo

• United Kingdom
• Retail
• 200 - 300 Employee

• Retail Assistant

  • Oct 2018 - Present

  In my current position I have become proficient at helping customers in very sensitive situation due to the nature of my role and have further refined my customer service skills. I regularly deal with customer centred administrative tasks such as booking appointments and completing orders and I have adapted my skills to work within a fast-paced setting to achieve the best results for myself and my team.



Women in Engineering Society, University of Surrey

• Vice President

  • May 2019 - Sep 2020

  As Vice-President for my University's Women in Engineering Society I held a range of responsibilities to ensure the smooth running of the society. I was in charge of organising and sending out newsletters to our members as well as planning events. I worked closely with the department at the University as wellas other societies which gave me an extensive knowledge of networking and relationship-building.



Feminist Society, University of Surrey

• Vice President

  • Jan 2020 - May 2020

• Treasurer

  • May 2019 - Feb 2020



KFC

• United States
• Restaurants
• 700 & Above Employee

• Front of House Crew Member

  • Mar 2017 - Sep 2017

  - Established exceptional customer service skills from dealing with a vast range of customer complaints and queries.- Awarded Employee of the Month for my reliability and time management abilities.- Tasked with many responsibilities, allowing me to refine my multitasking capabilities.



Virgin Atlantic

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Work Experience

  • Jul 2016 - Jul 2016

  - Worked with a team of engineers and assisted in multidisciplinary tasks.- Developed excellent team working skills with a great response to those in leadership.- Worked with engineers on plane turbines, avionics, and electronic systems.- Assisted in the maintenance, cleaning, and weighing of different aircrafts.- Gauged a greater understanding of the real world applications of engineering.