J. Roman Johnson Maguire
Assistant Building Inspector at Village of Weston- Claim this Profile
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English -
Topline Score
Bio
Credentials
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UDC Construction Inspector - One And Two Family Homes
Wisconsin Department of Safety & Professional ServicesJun, 2021- Nov, 2024 -
PPC Cable Connector Installation Certification
PPC Broadband, Inc. - A Belden BrandOct, 2015- Nov, 2024 -
Jupiter Installer Certification
Hughes Network SystemsNov, 2014- Nov, 2024 -
Certified Chimney Sweep (CCS)
Chimney Safety Institute of AmericaMar, 2000- Nov, 2024 -
Certified Dryer Exhaust Technician
Chimney Safety Institute of AmericaMar, 2006- Nov, 2024 -
Gas Fireplace Install and Service
National Fireplace InstituteMar, 2009- Nov, 2024 -
Satellite Installation Certification
Dish Network
Experience
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Village of Weston
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United States
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Government Administration
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1 - 100 Employee
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Assistant Building Inspector
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Apr 2016 - Present
Weston is a local government agency (pop 15,000) within Marathon County, located around the Wausau, Wisconsin metropolitan area. I work in the Planning and Development department. As an Assistant Building Inspector and Code Enforcement Officer, I help make sure that homes and business are built and maintained according to local ordinance and state law. Weston is a local government agency (pop 15,000) within Marathon County, located around the Wausau, Wisconsin metropolitan area. I work in the Planning and Development department. As an Assistant Building Inspector and Code Enforcement Officer, I help make sure that homes and business are built and maintained according to local ordinance and state law.
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AEI Dish
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Green Bay, Wisconsin Area
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Field Service Specialist/Field Trainer
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Apr 2013 - Mar 2016
April 2013: Became Field Service Technician for Green Bay location. --- Fulfill daily workload requests in ETA routing software --- Engage in multiple daily customer service interactions in a professional and efficient manner --- Meet and exceed established benchmarks for Smart Home Sales --- Install equipment and entertainment devices following standardized protocols and procedures --- Adhere to all legal installation guidelines, including coding and permitting standards at local, state and national levels ~~~ Includes FCC rules, OTARD standards, National Electrical Code, NFPA 70, ) --- Troubleshoot all technical issues related to installation and/or customer preferences and seek a resolution that meets both the legal requirements and personal preferences whenever possible --- Adhere to monthly and quarterly metric targets administered by management team for both individual and team standards October 2013: Became Field Service Trainer for Green Bay location --- Continue to serve as standard Field Service Technician as needed --- Coach and educate new hire trainees in the field --- Prepare trainees for daily workload from ETA --- Evaluate trainee understanding of Dish, Dishnet and Hughesnet (WeConnect) installation standards --- Educate technicians on trouble/service call requirement's and smart home sales excellence March 2014: Became Lead Field Service Trainer for Green Bay location --- Assisted with reconstruction and implementation of field training manual --- September 2015: Assisted with update of field training manual (restricted to lead trainers only) AWARDS & RECOGNITIONS --- Technician of the Month award recipient twice in first year of program (2014) --- Technician of the Month award recipient five times in 2015 Show less
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The Chimney Guy
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Menasha, WI
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Service Manager
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Apr 2011 - Jan 2012
--- Engaged in floor sales, customer service, and incident resolution --- Reviewed all daily appointments and routes, sales strategies with technicians. --- Performed inventory checks on trucks and warehouse; reviewed materials list for upcoming installs or repairs --- Ordered needed parts, materials, and products --- Received inbound materials and routed them accurately --- Member of National Chimney Sweep Guild --- Conformed to NFPA 211 and NFPA 54 standards and guidelines SERVED AS: - Lead Solid Fuel Service Technician. - Lead Solid Fuel Install Technician - Lead Gas service Technician - Gas Install Technician - Lead Mason - Lead Masonry Install Technician - Lead HeatShield Installer Show less
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Jack Pixley Chimney
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Andover, MN
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Service Manager
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Jun 2006 - Mar 2011
--- Handled all "difficult" customer calls in a professional and polite manner, resulting in a very high customer satisfaction rate ~~~ Earned top customer satisfaction marks in the company 4 consecutive years ~~~ Known as "The Problem (Customer) Solver" by company--- Completed on-site inspection and repairs of Fuel Burning Systems --- Led focus group on Lean Thinking practices within daily field operations --- Authored the company service manual --- Conducted site evaluations for fireplace installation and proposal submission to clients --- Assisted in forward schedule implementation to increase bottom line --- Conducted implementation and oversight of storage systems within field service vehicles on service branch. --- Contributed to marketing and branding initiatives to improve name recognition --- Member of National Chimney Sweep Guild --- Conformed to NFPA 211 and NFPA 54 standards and guidelines SERVED AS: - Lead Solid Fuel Service Technician - Masonry Install Tech - Factory Trained HeatShield install Tech - Gas Service Technician - Lead Dryer Vent Service Technician - Lead Dryer Vent Install Technician Show less
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Air Pro Chimney
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Bloomington, MN
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Chimney Service Technician (CCS)
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Jan 2006 - Mar 2006
- Assisted Lead Tech on service calls, repair projects, route planning, customer lead calls, documentation, and shop maintenance. - Performed air duct cleanings. - Assisted Lead Tech on service calls, repair projects, route planning, customer lead calls, documentation, and shop maintenance. - Performed air duct cleanings.
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Mr. Chimney Sweep
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Ashland, WI
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Chimney Service Technician (CCS)
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Oct 1998 - Sep 2005
Assisted Lead Tech on service calls, repair projects, route planning, customer lead calls, documentation and shop maintenance. Assisted Lead Tech on service calls, repair projects, route planning, customer lead calls, documentation and shop maintenance.
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Education
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1994 - 1998
Ashland High School
Community
