Software QA Analyst

• Jun 2023 - Present

Software QA Analyst

• Jul 2018 - Jan 2021

Used Postman for validating APIs, ensuring their functionality, and enhancing the overall quality of the software being developed. Created and maintained database(PostgreSQL, MongoDB) of common and known testing defects. Communicated with developers and software engineers(with Jira and Slack) regarding non-compliance in existing code with updates to compilers and evolving standards of best practice in C# and Python. Reviewed user software error reports submitted on CRM to technical support representatives for diagnosis and evaluated merits of developing studies to better understand underlying causes. Tested web application compatibility and performance to recommend cross-browser compatibility improvements to web development team. Provided second-level support for application bugs reported by clients Led release process for production upgrade Reported defects in the Bug tracker with detailed steps to help the developer to reproduce the defect easily Show less

Software QA Analyst

• Nov 2016 - Jun 2018

Analyzed solutions, wrote, and updated test scripts with Selenium, which saved time and enabled testing on multiple environments simultaneously. Identified issues in software processes related to high volume requests using load testing tools like Apache JMeter. Used Microsoft SQL Server database, IIS and Git to maintain detailed records of known bugs and patches. Performed Build Verification Test, detailed testing and Risked-Based testing on prototype or new release builds to ensure new products features adhere to functional UI design. Reviewed project requirements, created test scenarios and participated in testing of legacy system for update to new one. Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines. Show less

Senior Software Tester

• Feb 2014 - Oct 2016

Utilized Restful Api Testing To check if changes to the API or the application have introduced any new issues or broken existing functionality. Documented test findings by logging data in MTM (Microsoft Test Manager) for further review by Project Manager or Developers. Collaborated with management to establish testing plans develop improvement strategies. Monitored project progress and quickly addressed problems to complete testing on schedule. Updated software documentation and user guides to align with current features and comply with best-practice standards. Retested the defects and perform regression testing to ensure fixes did not break any other functionality Identified issues and bugs using Load and Stress testing and verification tools Collaborated closely with team members to keep projects on track and meet anticipated deadlines used Version Control Systems such as Git, GitHub, Gitlab - Working Environment & DB: Agile, SQL server Show less