Assistant Operations Manager

• Nov 2022 - Present

Front Office Assistant

• Oct 2022 - Present

Working on call as clerical staff in Saanich Schools Working on call as clerical staff in Saanich Schools

Figure Skating Coach & CanSkate Coordinator

• Nov 2012 - Nov 2022

- Planned and organized on ice sessions for the learn to skate program, communicating with volunteers, other coaching staff, and the club’s board of directors.- Sending out emails and making phone calls to club members to remind them about special theme days.- Creating advertising posters to promote the learn to skate program and posting them on bulletin boards, Facebook, Instagram, and other social media websites.- Working with students on new elements and programs resulting in passing tests into new levels and placing in competitions.- Communicating with students and parents on what has happened in lessons and what will be happening in the future if they choose to continue.- Organizing Volunteers to assist in the teaching during learn to skate program, and fundraising activities.- Working with students on new elements and programs, while developing long-term relationships with students and families.- Using time management to ensure allotted time with each student is covered and remain on schedule throughout the entire session.- Implementing and organizing theme days on learn to skate sessions.

Office Assistant

• Oct 2019 - Oct 2022

Arena, Community Recreation, & Special Events - Various Roles

• Sep 2013 - Mar 2020

- Communicating with other staff and coordinators problems or successes within offered programs.- Planning/supervising activities for participants resulting in great feedback to the Panorama coordinators.- Using teamwork to improve set-up times and program team coordination/morale.- Communicating with program participants to ensure they were enjoying the program.- Shows leadership in programs by assisting younger or less experienced staff members with there tasks in order to be successful. - Learning and using conflict resolution skills in order to keep all patrons communicating and satisfied during programs.

Cooperative Education Student

• May 2018 - Aug 2018

- Answers phone calls, emails, and online chats quickly, confidently, and professionally to ensure customer service remains very high.- Writing press release statements and doing other various marketing activities. - Using online reservation applications to book customers into specific time slots and take payments for services.- Assisting in marketing tasks such as research, mail outs, and online travel websites.- Speaking to other businesses in British Columbia to develop contra deals to benefit both businesses.

Sales Associate

• Jun 2015 - Apr 2017

- Highly customer service motivated, resulting in excellent manager reviews of my work ethic.- Used point-of-sale systems quickly, in order to cash customers out as fast as possible keeping them happy.- High attention to detail when putting together planned displays to keep the store easiest to shop for customers. - Highly customer service motivated, resulting in excellent manager reviews of my work ethic.- Used point-of-sale systems quickly, in order to cash customers out as fast as possible keeping them happy.- High attention to detail when putting together planned displays to keep the store easiest to shop for customers.

Information Officer

• May 2013 - May 2013

- Temporary job for election day.- Greeting voters at the door and directing them to which poling station they need to be at, and making sure that they have the proper ID available at the station. - Temporary job for election day.- Greeting voters at the door and directing them to which poling station they need to be at, and making sure that they have the proper ID available at the station.