Michael Spraggins

Sr. Configuration Analyst Lead at Ace Info Solutions LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Silver Spring, Maryland, United States, US

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Credentials

  • Certified International Configuration Manager
    International Society of Configuratin Management
    Apr, 2021
    - Oct, 2024
  • HDI Problem Management Professional
    HDI
    Feb, 2020
    - Oct, 2024
  • Data Center Certified Associate
    Schneider Electric
    Dec, 2014
    - Oct, 2024
  • ITIL Foundation
    AXELOS Global Best Practice
    Mar, 2014
    - Oct, 2024
  • Hilti Firestop
    Hilti
    Jan, 2014
    - Oct, 2024

Experience

    • United States
    • Information Technology & Services
    • 100 - 200 Employee
    • Sr. Configuration Analyst Lead
      • Jul 2019 - Present

    • Deputy Operations Lead U.S. Census Bureau
      • Mar 2015 - Jul 2019

      Deputy Operations Lead at the Census Bureau Bowie Operations Center for CSvD.

    • United States
    • Medical Practices
    • Datacenter Manager / Systems Integration Achitect, Lead
      • Oct 2013 - Mar 2015

      Direct daily operations in 3 datacenters, lead up to 5 concurrent projects, and supervised 4 managers with up to 25 technicians. Manage network and mixed server environment consisting of over 400 Windows, UNIX, and VMS servers with a 99.9% system uptime.

    • Dir. IT Infrastructure
      • Dec 2000 - Oct 2013

      Led 40-member IT staff in 5 teams (Telecomm, Datacenter, Server Administration, Storage Backup, Network Engineering) to provide quality customer service for hospital complex with 303 beds and 25+ remote locations. Managed infrastructure projects and developed solutions to improve efficiency and effectiveness of IT infrastructure operations and technologies. ► KEY ACCOMPLISHMENTS: • DATACENTER CONSOLIDATION: Developed financial arguments/authored plan to consolidate 3… Show more Led 40-member IT staff in 5 teams (Telecomm, Datacenter, Server Administration, Storage Backup, Network Engineering) to provide quality customer service for hospital complex with 303 beds and 25+ remote locations. Managed infrastructure projects and developed solutions to improve efficiency and effectiveness of IT infrastructure operations and technologies. ► KEY ACCOMPLISHMENTS: • DATACENTER CONSOLIDATION: Developed financial arguments/authored plan to consolidate 3 datacenters. Directed buildout of new facility and planned/executed physical move and downtimes/ failovers to deliver project in 9 months meeting tight timeframe within budget; consolidation saves $1M annually. • SERVER VIRTUALIZATION: Supervised installation/configuration of VMware Vsphere & IBM 3950 virtualization technologies. Upgraded to VMware Vsphere, implemented VMware Site Recovery Manager (SRM), and migrated 200 physical servers. • DISASTER RECOVERY PLAN: Redeveloped/wrote corporate DR plan due to consolidation of datacenters. Partnered with multiple departments to initiate/guide creation of new department plans. • WIRELESS NETWORK INSTALLATION: Partnered with Cisco partner, Cisco corporate, and internal teams to design new wireless network supporting 1000 Ascom wireless phones, 200 Cisco wireless phones, 200+ computers-on-wheels, and 500 infusion pumps (1.1M sq. ft. main campus, 22 remote locations). • STORAGE UPGRADE: Led team to evaluate storage technology & selected multi-tiered design (EMC, VMAX, Isilon, Data Domain, VNX, SSD, Cisco MDS 9513) resulting in dramatic increase in storage capacity, speed, and proper tiering at reduced cost. • RECRUITING / STAFF GROWTH: Introduced innovative recruitment program; identified/hired technically astute candidates with outstanding personalities; stayed within IT budget. • CITRIX IMPLEMENTATION: Directed efforts to implement 100+ server Citrix environment in a pseudo active/active configuration between data centers.

Education

  • Columbia Southern University
    Arts and Sciences (A.A.S.), Business Administration and E-Commerce

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