Sandie Pullen
Manager Innovation, Design and Communications at IPC Health- Claim this Profile
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Bio
Susan Mizrahi
Sandie was a valued member of the Australia Post Corporate Responsibility team and reported to me for approx. two years. She has a solid understanding of sustainability issues and operates with confidence and authority at the intersection of sustainability and innovation. Sandie writes succinctly, acts quickly and repeatedly delivers programs to a high standard. She is well respected for her collaborative and positive attitude.
Amanda Brown
I had the pleasure of working with Sandie for over 2 years across a range of Social Innovation projects at Australia Post. Sandie is a talented, experienced and effective social designer, innovator and communicator who adds a great deal of value to any project she works on. Sandie has an amazing ability to story-tell and influence stakeholders along with extensive experiences in generating great insights and ideas, building strong relationships and problem solving. In addition to all of this, Sandie has a passion and commitment for people, humanity and a better world and I would love to work with her again, and recommend her without hesistation.
Susan Mizrahi
Sandie was a valued member of the Australia Post Corporate Responsibility team and reported to me for approx. two years. She has a solid understanding of sustainability issues and operates with confidence and authority at the intersection of sustainability and innovation. Sandie writes succinctly, acts quickly and repeatedly delivers programs to a high standard. She is well respected for her collaborative and positive attitude.
Amanda Brown
I had the pleasure of working with Sandie for over 2 years across a range of Social Innovation projects at Australia Post. Sandie is a talented, experienced and effective social designer, innovator and communicator who adds a great deal of value to any project she works on. Sandie has an amazing ability to story-tell and influence stakeholders along with extensive experiences in generating great insights and ideas, building strong relationships and problem solving. In addition to all of this, Sandie has a passion and commitment for people, humanity and a better world and I would love to work with her again, and recommend her without hesistation.
Susan Mizrahi
Sandie was a valued member of the Australia Post Corporate Responsibility team and reported to me for approx. two years. She has a solid understanding of sustainability issues and operates with confidence and authority at the intersection of sustainability and innovation. Sandie writes succinctly, acts quickly and repeatedly delivers programs to a high standard. She is well respected for her collaborative and positive attitude.
Amanda Brown
I had the pleasure of working with Sandie for over 2 years across a range of Social Innovation projects at Australia Post. Sandie is a talented, experienced and effective social designer, innovator and communicator who adds a great deal of value to any project she works on. Sandie has an amazing ability to story-tell and influence stakeholders along with extensive experiences in generating great insights and ideas, building strong relationships and problem solving. In addition to all of this, Sandie has a passion and commitment for people, humanity and a better world and I would love to work with her again, and recommend her without hesistation.
Susan Mizrahi
Sandie was a valued member of the Australia Post Corporate Responsibility team and reported to me for approx. two years. She has a solid understanding of sustainability issues and operates with confidence and authority at the intersection of sustainability and innovation. Sandie writes succinctly, acts quickly and repeatedly delivers programs to a high standard. She is well respected for her collaborative and positive attitude.
Amanda Brown
I had the pleasure of working with Sandie for over 2 years across a range of Social Innovation projects at Australia Post. Sandie is a talented, experienced and effective social designer, innovator and communicator who adds a great deal of value to any project she works on. Sandie has an amazing ability to story-tell and influence stakeholders along with extensive experiences in generating great insights and ideas, building strong relationships and problem solving. In addition to all of this, Sandie has a passion and commitment for people, humanity and a better world and I would love to work with her again, and recommend her without hesistation.
Credentials
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Healthcare Design
RMIT UniversityJun, 2021- Nov, 2024
Experience
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IPC Health
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Australia
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Hospitals and Health Care
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100 - 200 Employee
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Manager Innovation, Design and Communications
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Jan 2022 - Present
• Managing a team of nine direct reports across the innovation and communication portfolios • Leading and operationalising the Innovation framework and strategy in alignment with 2025 strategic plan• Growing brand reputation and increasing IPC Health's profile and impact• Overseeing and managing planning, reporting and financial requirements
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Innovation and Design Senior Lead
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Apr 2020 - Feb 2022
Leading and supporting the Innovation team and broader workforce to design and deliver services that improve care coordination and health and wellbeing outcomes and continuously improve client experience. Key projects: • designing future, organisation-wide service model and end-to-end client experience; • in partnership with Murdoch Children's Research Institue, co-designed a child and family hub in Wyndham Vale for families experiencing adversity • addressing service gaps for the Transgender, Gender Diverse and Non-Binary community and people experiencing or at risk of homelessness, and• increasing access through the development equitable digital services.Presented the outcomes and learnings from the co-design of the Child and Family Hub at Giant Steps 2022 conference and co-authored research paper 'Co-designing an integrated health and social care hub with and for families experiencing adversity': https://ijic.org/articles/10.5334/ijic.6975 Show less
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Strategist, Facilitator, Communicator
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May 2020 - Mar 2021
Guiding, coaching and facilitating teams to learn about human-centred methodologies and practices, and supporting teams to effectively use their knowledge and skills to help improve the lives and experiences of their clients and customers. Main client: IPC Health. Guiding, coaching and facilitating teams to learn about human-centred methodologies and practices, and supporting teams to effectively use their knowledge and skills to help improve the lives and experiences of their clients and customers. Main client: IPC Health.
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Australia Post
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Australia
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Consumer Services
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700 & Above Employee
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Social Design Manager - Community Relations
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Jan 2018 - Apr 2020
• Leading and applying human centred design practices to help reduce social isolation and loneliness through greater human connection and participation at a local level• Designing, testing and delivering the Neighbourhood Welcome Service across Melbourne's Inner West, which supports and encourages neighbourhoods to be more welcoming and inclusive and creates a network of Community Connectors and Welcome Spaces• Establishing and running a participatory design lab in Footscray to enable practical, place-based solutions that are designed in and with a community and address unmet social needs Show less
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Corporate Responsibility Manager - Environment and Social Innovation
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Mar 2016 - Jan 2018
• Developed and managed a social innovation and shared value project pipeline and ran multiple experiments and trials to accelerate organisational adoption of circular economy practices • Established the Revamp Network, which is a cross-sector collaboration focused on circular economy practices and thought leadership
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Mindfulness facilitator
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Jan 2012 - Apr 2020
• Facilitated mindfulness classes and workshops and classes to support corporate and government employee wellbeing programs • Trained with a range of international and Australian-based teachers • Facilitated mindfulness classes and workshops and classes to support corporate and government employee wellbeing programs • Trained with a range of international and Australian-based teachers
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NAB
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Australia
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Banking
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700 & Above Employee
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Senior Consultant, Professional Development and Methodology
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Apr 2015 - Feb 2016
• Developed and implemented a strategic communications program to help drive a productive learning culture across the organisation • Focused on how to better use NAB's Academy - the organisation's learning centre - to improve employee adoption of company values and achieve greater business performance • Developed and implemented a strategic communications program to help drive a productive learning culture across the organisation • Focused on how to better use NAB's Academy - the organisation's learning centre - to improve employee adoption of company values and achieve greater business performance
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NAB
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Australia
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Banking
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700 & Above Employee
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Manager Women and Money, Strategy and Innovation
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Sep 2012 - Jun 2014
• Scoped, designed and strategically positioned NAB’s Start Counting program to empower women economically and build brand advocacy and business opportunities for NAB. • Managed the development and delivery of Start Counting pilot testing and supporting market research. • Managed NAB's partnership with Women's Agenda and the successful delivery of the inaugural NAB Women's Agenda Leadership Awards in 2012 that led to an ongoing two-year partnership. These awards positively positioned NAB in the women's space, helping to build customer and employee engagement for the bank plus boosting NAB's reputation with women. • Built strong relationships with diverse stakeholder group including strategic advisers and external consultants, senior management and third party vendors and suppliers Show less
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Manager Corporate Responsibility (inc Environment Communications)
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Sep 2007 - Aug 2012
• Developed and implemented corporate responsibility strategies, programs and initiatives. Project managed specific programs and initiatives, and related external relationships• Developed and implemented climate change communication strategies, programs, initiatives and processes to support the Australian region’s carbon neutral 2010 commitment and broader sustainability agenda. • Acted as a coordinating point for environment and sustainability communication issues and opportunities Show less
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Manager Water Communications
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2005 - 2007
• Provided comprehensive and authoritative media and communication advice to senior management and Ministerial offices. • Managed the Victorian Government’s $6 million Our Water Our Future behavioural change campaign. • Managed a team of six staff, overseeing personal development, establishment of workload priorities and resourcing, and performance management • Provided comprehensive and authoritative media and communication advice to senior management and Ministerial offices. • Managed the Victorian Government’s $6 million Our Water Our Future behavioural change campaign. • Managed a team of six staff, overseeing personal development, establishment of workload priorities and resourcing, and performance management
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Education
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1997 - 1998
RMIT
Graduate Diploma in Public Relations, Public Relations, Advertising, and Applied Communication -
University of Melbourne
Bachelor of Arts (BA)
Community
