Joleen Stephenson

Assistant Manager at The Big Biscuit
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Contact Information
us****@****om
(386) 825-5501
Location
Lees Summit, Missouri, United States, US
Languages
  • English -

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5.0

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Angelica Skullr

Joleen is a hard and dedicated worker. She gets along very well with all her co-workers and is always learning and expanding her knowledge in the industry that she works for. She is a passionate, driven, and very loyal employee and person. Any company that she works for would be lucky to have her.

Tony Nuntasiri

Joleen is a true professional who is highly organized and is great at getting the tasks done accurately and in a timely matter. She managed and coordinated all of the logistics for most if not all of large internal and external meetings. She is flexible, outstanding at planning and organizing, and most of all she provides a great customer service.

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Credentials

  • 2017 Cashier of Year
    Smart & Final
    Oct, 2017
    - Nov, 2024
  • Data Collectors Certification
    Retail Data LLC.
    Jan, 2017
    - Nov, 2024

Experience

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Assistant Manager
      • Jul 2022 - Present

  • Constentinos Price Chopper
    • Lees Summit, Missouri, United States
    • Assistant Store Manager
      • Feb 2022 - Aug 2022

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Support Specialist
      • Jun 2021 - Feb 2022

    • Restaurants
    • 1 - 100 Employee
    • General Manager
      • Dec 2020 - Jun 2021

    • United States
    • Restaurants
    • General Manager
      • Nov 2019 - Dec 2020

    • United States
    • Retail
    • 700 & Above Employee
    • Manager
      • Aug 2018 - Nov 2019

  • Smart and Final
    • Lakewood, California
    • Customer Service Representative
      • Oct 2017 - Nov 2019

  • Retail Data LLC.
    • Los Angeles County
    • Data Collector
      • Dec 2016 - Sep 2017

      We collect retailer's pricing information by using a handheld computer. All work detail information along with each transmissions are done each day. We collect retailer's pricing information by using a handheld computer. All work detail information along with each transmissions are done each day.

  • Collett's Catering Extrodinaire
    • Fullerton, California
    • Catering Server
      • Aug 2016 - Dec 2016

      • Unload all materials needed • Set up the location for the event • Serve Buffet Style, Tray Pass and Plate serving • Bus all dirty dishes so the tables are always clean • Break down all materials load them back in the vehicles • Unload all materials needed • Set up the location for the event • Serve Buffet Style, Tray Pass and Plate serving • Bus all dirty dishes so the tables are always clean • Break down all materials load them back in the vehicles

    • United States
    • Restaurants
    • 700 & Above Employee
    • Food Server/Bartender
      • Jun 2016 - Dec 2016

      • Provide awesome customer service • Make sure all drinks are out within a timely manner • Take orders and make sure all food came out in a decent time and is presentable and exactly what the guest wanted! • I Have regulars on a shiftily basis • Provide awesome customer service • Make sure all drinks are out within a timely manner • Take orders and make sure all food came out in a decent time and is presentable and exactly what the guest wanted! • I Have regulars on a shiftily basis

    • Restaurants
    • 400 - 500 Employee
    • 1st Assistant Manager
      • Dec 2014 - Mar 2016

      · Worked as part of 3 manager team to successfully operate a 40+ table full-service restaurant plus barand take-out services· Performed line checks to ensure quality of menu items and no health code violations· Acted as Front of House point person implementing new systems to ease completion of weekly host,take-out, server, and bartender schedules· Did 30-day and 6-month evaluation system, delegating evaluations to trainers or managers withdeadlines and follow-up· Led trainer's team and held monthly meetings for development· Interviewed applicants resulting in overall positive new hires, led new hire orientations, completed allpaperwork and scheduled training shifts· Reorganized dry storage area and updated par levels to ease in ordering process· Scheduled and organized group fundraisers for local schools and teams Show less

    • Restaurant Manager
      • Aug 2013 - Nov 2015

      · Worked as part of 3 manager team to successfully operate a 40+ table full-service restaurant plus barand take-out services· Performed line checks to ensure quality of menu items and no health code violations· Acted as Front of House point person implementing new systems to ease completion of weekly host,take-out, server, and bartender schedules· Did 30-day and 6-month evaluation system, delegating evaluations to trainers or managers withdeadlines and follow-up· Led trainer's team and held monthly meetings for development· Interviewed applicants resulting in overall positive new hires, led new hire orientations, completed allpaperwork and scheduled training shifts· Reorganized dry storage area and updated par levels to ease in ordering process· Scheduled and organized group fundraisers for local schools and teams Show less

    • United States
    • Computer Networking
    • 1 - 100 Employee
    • Logistics Coordinator
      • Feb 2013 - Aug 2013

      As a logistics Coordinator you’re in an office administrative position that is responsible for a variety of roles. My Main job is handling the workflow of everyday operations. Within my position I have to work with many different time frames and schedules. I have to make sure that everyone is fully prepared for each and every appointment that they go to, as well as being on time and make sure they are staying on top of their time management. I am also responsible for developing strong relationships with new and present clients as I am the first voice they hear on the phone. My Daily Tasks include:• Tracking Orders• Receiving Orders and Entering them in our in house data base• Managing various projects• Collecting relevant data from clients who need our services• Handling our in house ticketing system• Managing everyone in the office schedule’s Show less

    • Administrative Assistant
      • Feb 2011 - Aug 2013

      Handled all incoming calls, Did all accounts receivables, Handled all scheduling, checked in all incoming packages, Data Entry,

    • Bartender / Server
      • Jan 2011 - Nov 2011

      • Provided awesome customer service • Poured drinks in a timely manner • Took orders and made sure all food came out in a decent time and was presentable • Had regulars on a shiftily basis • Provided awesome customer service • Poured drinks in a timely manner • Took orders and made sure all food came out in a decent time and was presentable • Had regulars on a shiftily basis

    • Assistant General Manager / Catering Manager
      • Aug 2010 - Jan 2011

      • Create and maintain all catering events and orders • Create FOH Schedules • Process all invoices through Quickbooks • Created an effective dry storage plan to reduce ordering costs and waste. • Worked closely with the GM to make our P&L better by doing monthly inventory • Did daily cash handling and deposits. • Create and maintain all catering events and orders • Create FOH Schedules • Process all invoices through Quickbooks • Created an effective dry storage plan to reduce ordering costs and waste. • Worked closely with the GM to make our P&L better by doing monthly inventory • Did daily cash handling and deposits.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Administrative Assistant
      • Aug 2007 - Aug 2010

      • Process all Check Requests for the Health Care Informatics Department • Handle Meeting set up and calendaring using Microsoft Outlook • Handled travel arrangements and Travel Itineraries • Process Monthly Expense reports • Create and Present Microsoft PowerPoint Presentations • Advanced in Microsoft Word and Microsoft Excel • Processed all scanning and filing of Medical Files • Process all Check Requests for the Health Care Informatics Department • Handle Meeting set up and calendaring using Microsoft Outlook • Handled travel arrangements and Travel Itineraries • Process Monthly Expense reports • Create and Present Microsoft PowerPoint Presentations • Advanced in Microsoft Word and Microsoft Excel • Processed all scanning and filing of Medical Files

    • United States
    • Restaurants
    • 700 & Above Employee
    • Manager
      • 2002 - 2005

      Managed over 60+ employees, handled all hourly training and FOH positions schedules, provided excellent guest service, Data Entry of all invoices, received all order deliveries, did once a month inventories, daily profit/loss processing, handled all interviews and hiring of new employees, worked side by side with the management TEAM. Managed over 60+ employees, handled all hourly training and FOH positions schedules, provided excellent guest service, Data Entry of all invoices, received all order deliveries, did once a month inventories, daily profit/loss processing, handled all interviews and hiring of new employees, worked side by side with the management TEAM.

    • United States
    • Restaurants
    • 200 - 300 Employee
    • Manager
      • 1999 - 2003

      Managed 60+ employees, Managed 100,000+ weekly sales, FOH Schedules, Guest Satisfaction, Daily Deposits, Interviews of all new employees, Hourly employee training, Monthly Inventory, Handled receiving deliveries. Worked closely with the BOH Manager to make sure all food was presented nicely before it hit the table. Managed 60+ employees, Managed 100,000+ weekly sales, FOH Schedules, Guest Satisfaction, Daily Deposits, Interviews of all new employees, Hourly employee training, Monthly Inventory, Handled receiving deliveries. Worked closely with the BOH Manager to make sure all food was presented nicely before it hit the table.

Education

  • Millikan High School
    High School Diploma
    1991 - 1995

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