Lead Engineer

• Apr 2018 - Present

Senior Network Engineer

• Apr 2015 - Mar 2018

Lead Network Engineer (NOC Lead)

• Jul 2012 - Apr 2015

Job Summary: Shift Management and Supervision • Supervises NOC Engineers to ensure appropriate and timely actions to resolve incidents. • Ensures daily task and routines are completed, divides and distributes workload to the on-duty engineers • Responds to management escalations in the absence of a NOC Manager. • Acts as the Highest point of technical escalations for the engineers on duty • Incident Management – Works High voltage/Critical Incidents • Event Management • Problem Management - Provides root cause analysis and proposes network design optimization to the customer • Performs shift hand-off to the next lead. • Train and mentor junior personnel

IP/MPLS Network Engineer

• Mar 2011 - Jul 2012

Job Functions: Network Operations, Design Optimization, and Change Implementation • Ensures the high Availability and Operational Integrity of Smart Communications’ Core Network. Responsible for Multi-service IP/MPLS Backbone Network monitoring, fault isolation and restoration, operations, and optimization 1. Event Management/Fault Detection 2. Incident/Fault Management 3. Change Management 4. Field Work • Nationwide IOS Upgrade and Preventive Maintenance of all IP Backbone Nodes. • Dispatches on-site for troubleshooting • Supervise and checks vendor output for Hardware related Issues, troubleshooting, and RMA. • High Level IP network support for Smart’s Nationwide 2 year 67.5 Billion Modernization Project. • High Level IP network support for SMART-PLDT Project Synergy • High Level IP network support to NOKIA, ERICSSON, HUAWEI, NORTEL, ZTE and other Smart elements for both Circuit and Packet Switched Network • Integrates GSM Elements such as BSC, RNC, MSC, MSS, MGW, HLR to Smart IP Core network • Provides 100% full IP expertise/support, availability and on-call function 24x7 to cater all problems Nationwide regarding IP CORE Network. • Implementation and Administration of AAA using TACACS+ of all nodes within IP Backbone for User Access Management(UAM) • Provides IP recommendations and optimization for network improvements and operational efficiency. Key Skills and Technologies: Service Provider Technologies, MPLS, BGP, L3 VPN, Traffic Engineering and Analysis