Rachit Bhalla
Senior Software Engineer at Supr Daily by Swiggy- Claim this Profile
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Bio
Experience
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Supr Daily by Swiggy
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India
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Technology, Information and Internet
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300 - 400 Employee
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Senior Software Engineer
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Apr 2022 - Present
Bengaluru, Karnataka, India ▪ Collaborate with product and analytics to drive requirements, inform decisions, and develop innovative products and features for an exceptional delivery and customer experience. ▪ Accountable end-to-end, through planning, development, testing, deployment, monitoring, maintenance and support. ▪ Won the InsanelyGood Bug Bash through extensive testing of the app prior to its launch, uncovering many technical and design issues. ▪ Spearheaded a series of initiatives to optimize… Show more ▪ Collaborate with product and analytics to drive requirements, inform decisions, and develop innovative products and features for an exceptional delivery and customer experience. ▪ Accountable end-to-end, through planning, development, testing, deployment, monitoring, maintenance and support. ▪ Won the InsanelyGood Bug Bash through extensive testing of the app prior to its launch, uncovering many technical and design issues. ▪ Spearheaded a series of initiatives to optimize SuprDaily's staging and production infrastructure, resulting in significant weekly cost reduction of ~40% ($110) for staging and ~9.1% ($105) for production. ▪ Upgraded SuprDaily Lambda runtime from Python 3.6 to Python 3.9 and Django REST framework from 1.9 to 3.2 for all the pod services to ensure continued support, compatibility, and improve efficiency. ▪ Designed and built a Route Planning System to automate and optimize the manual route planning process, facilitating seamless transition of the business from SuprDaily to InsanelyGood, involving a shift in the workforce from 800 to 200 DEs within a day, while also ensuring a 99.99% adherence to time SLAs. ▪ Developed support for multiple delivery slots to accommodate additional demand and offer hassle-free delivery options. Implemented POD validation using Google Vision Label detection and Object localization services. ▪ Created a dashboard for QC and analysis, enabling accurate evaluation of the performance of the Door Similarity model developed by the DS team and built a dynamic threshold pipeline to handle variations in the model accuracy, ensuring precise acceptance and rejection of POD images. ▪ Designed and implemented an E2E pipeline for seamless storage and synchronization of template data for the Door Similarity feature between different service domains, eliminating manual efforts and improving efficiency. ▪ Achieved a substantial 70% reduction in ONDs, enhancing delivery accuracy and achieving consistently low OND% rates of <= 0.1%
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Software Engineer
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Jul 2021 - Mar 2022
Bengaluru, Karnataka, India ▪ Built features and products to facilitate seamless supply chain operations and implemented monitoring tools to ensure their effectiveness. ▪ Implemented a Sorter onboarding flow for Delivery Executives and Supervisors, enabling them to onboard as Sorters and support operations during sale days. ▪ Developed an Inventories, Assets Management, and Vaccination system with WhatsApp communication configured, facilitating asset management, reducing non-returnable asset returns and wrong… Show more ▪ Built features and products to facilitate seamless supply chain operations and implemented monitoring tools to ensure their effectiveness. ▪ Implemented a Sorter onboarding flow for Delivery Executives and Supervisors, enabling them to onboard as Sorters and support operations during sale days. ▪ Developed an Inventories, Assets Management, and Vaccination system with WhatsApp communication configured, facilitating asset management, reducing non-returnable asset returns and wrong payouts, and ensuring compliance with vaccination regulations for ~3k DEs. ▪ Collaborated with the Product and Control Center team to create a dashboard for managing notices and enabling them on the app to inform DEs about the monthly payout schemes, incentives, etc., reducing leaves during rainy days by 72%. ▪ Designed and developed a pipeline to ingest address enhancement data and features for address verification and capturing additional address data from customers, including nearby landmark, door images, and instructions, which led to a 100% increase in geofenced deliveries for old customers and an 85% jump in geofencing for new customers, improving DEs confidence in navigating to customer locations and improving delivery success rates. ▪ Achieved a 400% increase in next day deliveries a 90% drop in calls for new customers, from 9% to 45% and a significant reduction in delivery distance deviation from 440m to 150m for 98th percentile deliveries, decreasing the Order Not Delivered rate by 54% from 2.8% to 1.3%.
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UBS
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Switzerland
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Financial Services
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700 & Above Employee
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Software Engineer
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Aug 2020 - Jul 2021
Pune, Maharashtra, India ▪ Developed a Trade Surveillance System that detects the trades that may be involved in specific unethical trading practices and raise an alert. The system follows the Microservice based architecture and uses Angular 9 for frontend service, Java 8, Spring Boot, Spring Cloud for the backend services, H2 in-memory database for storing data, and Git for version control. ▪ Learnt basics of financial services industry, Investment Banking, Capital Markets, Equities Market, Fixed Income Markets &… Show more ▪ Developed a Trade Surveillance System that detects the trades that may be involved in specific unethical trading practices and raise an alert. The system follows the Microservice based architecture and uses Angular 9 for frontend service, Java 8, Spring Boot, Spring Cloud for the backend services, H2 in-memory database for storing data, and Git for version control. ▪ Learnt basics of financial services industry, Investment Banking, Capital Markets, Equities Market, Fixed Income Markets & Products, Forex Markets, basics of Derivatives, Wealth Management, Trade Lifecycle, Corporate Actions etc.
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Intern
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Feb 2020 - Jul 2020
Pune Area, India Developed REST APIs using Java 8 and Spring Boot. Used Angular 9 to build the frontend, PostgreSQL for storing the data, and JUnit for unit testing the developed microservices.
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Fossil Group, Inc.
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United States
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Retail
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700 & Above Employee
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Intern
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Dec 2019 - Dec 2019
Chandigarh Area, India Implemented macros for generating daily reports on excel using VBA.
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Wipro
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India
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IT Services and IT Consulting
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700 & Above Employee
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Intern
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May 2019 - Jul 2019
Bengaluru, Karnataka, India ▪ Learnt about IAM, JML process, Authentication, Course-grained and Fine-grained Authorization, XACML Architecture, and basics of public and enterprise Blockchain. ▪ Analyzed two major Dynamic Authorization Providers in the market based on various parameters and policies.
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Education
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Vellore Institute of Technology
Bachelor of Technology, Information Technology