Howard Mascall

Business Applications Manager at Ian Williams Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Taunton, England, United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • French Elementary proficiency

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Credentials

  • Professional Member
    BCS, The Chartered Institute for IT
    Nov, 2022
    - Nov, 2024
  • ITIL Foundation Level
    QA Ltd
    Oct, 2022
    - Nov, 2024
  • ITIL Foundation
    QA Ltd
    May, 2018
    - Nov, 2024

Experience

  • Ian Williams Ltd
    • United Kingdom
    • Construction
    • 300 - 400 Employee
    • Business Applications Manager
      • Aug 2015 - Present

      Looking after multiple line of business systems for the company including Finance, HR, Facilities Management, Credit, Appointing/Planning and PDA systems. This includes configuration, updates, maintenance, administration. development and replacement. Responsible for supplier relationship management for all line of business systems. Act as a conduit between IT and operations. Undertake projects across the whole IT portfolio. Manage the provision of IT network to new sites. Manage and perform Network hardware renewals at existing sites. Deputise for IT manager in their absence. Introduction of K2 workflow engine to company to digitise and streamline processes across the business. Introduction of new VOIP solution to all company users. Sourcing and deployment of bulk SMS delivery system. Show less

  • Freelance
    • Guest Lecturer
      • Nov 2014 - Jul 2015

      I have spoken at UK Universities on the Regional Airline Business and airline operations. I have spoken at UK Universities on the Regional Airline Business and airline operations.

  • Qatar Airways
    • Doha, Qatar
    • Manager Operations Systems and Training
      • May 2013 - May 2015

      Managing a team of systems administrators responsible for the maintenance of the airlines operational systems. Managed a small team of trainers responsible for the training of all operations staff and Cabin Crew in the use of operational systems and Flight Time Limitations. Developed and rolled out a new modular training program, allowing a more flexible approach to training. Ensuring airline operations systems were kept up to date. Lead project to introduce online crew checkin. Acting as subject matter expert for all airline operational systems. Managing interfaces between Operational systems and other airline functions. Providing assistance to C level management on the use of operational systems. Managed the move of ops systems to a new Operations Center with no systems down time. Show less

  • Flybe
    • Exeter, United Kingdom
    • Operational Systems Administrator (AIMS)
      • Mar 2001 - Apr 2013

      Management and Maintenace of AIMS. AIMS is an airline operations management system covering both Crew and Aircraft. It encompasses planning and day to day management. Identifying and developing AIMS procedures. Identifying and developing system enhancements. Ensuring the use of best practices and expanding the use of system functionality to ensure the airline is getting best return on systems investment. Co-ordinating interfaces between AIMS and other airline systems including finance, HR and maintenance. Overseeing the production of Schedules in the planning department. Management for System Upgrades, software conversions and associated testing. Ensuring that rules and parameters are set in accordance with company policy and standards rules. Development and delivery of a company FTL training syllabus. Assisting in the development of a company Fatigue Risk Management System (FRMS). Show less

  • Virgin Express Ireland
    • Shannon, Ireland
    • Crewing Manager
      • Apr 2000 - Mar 2001

      Responsible for the day to day running of the crewing department managing a team of 12 staff. Managing the migration from the existing Crew Planning tool to AIMS in the Crewing Operations and Rostering departments including staff training. Development and implamentation of a Mid Crewing function to improve Crew and Schedule stability. Providing IT support in the absence of the IT Director. Responsible for the day to day running of the crewing department managing a team of 12 staff. Managing the migration from the existing Crew Planning tool to AIMS in the Crewing Operations and Rostering departments including staff training. Development and implamentation of a Mid Crewing function to improve Crew and Schedule stability. Providing IT support in the absence of the IT Director.

  • KLM uk
    • Stanstead Airport
    • Crewing Officer
      • 1996 - 2000

      Responsible for the day to day crewing of flights for the Airline. Ensuring crews complied with the companies Flight Time Limitations Screen. Booking and maintenace of crew transport and hotel accomodation. Responsible for the day to day crewing of flights for the Airline. Ensuring crews complied with the companies Flight Time Limitations Screen. Booking and maintenace of crew transport and hotel accomodation.

Education

  • Resource Developement International
    Associate's Degree, Buisness Management - Travel and Tourism
    2013 - 2015
  • QA
    ITIL, Pass
    2018 - 2018
  • The Boswells School
    1984 - 1989
  • The Open University
    Discovering computer networks, IT Networks
    2020 - 2020

Community

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