Experience

Ruck

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• CEO, CTO

  • Apr 2022 - Present

  Utah, United States Ruck is the DoorDash for construction supplies for professionals. Django/Python backend, React front-end, SMS/Twilio ordering system.

• Founder, Developer

  • Feb 2022 - May 2022

  Provo, Utah, United States



Chang Family Trust

• Investor

  • Jan 2015 - Present

  + Investments in land and multi-family rental properties in Idaho, Arizona, and Utah. Specializing in 1031 exchanges.

• Construction Project Manager

  • Jan 2013 - Present

  + Renovation, construction, and maintenance of properties with in-house teams.

• Property Manager

  • Jan 2006 - Present

  + Rent collection, fixing plumbing, electrical, etc. Managing turnover and check-out processes. Landscaping, crew management, utilities billing, etc. + Especially adept at late-night emergencies and fixing every variation of toilet leak and shower handle malfunction possible.



Blip

• United States
• Advertising Services
• 1 - 100 Employee

• Product Manager (MVP Specialist)

  • Nov 2019 - Jul 2022

  United States + During the pandemic, I stayed on as critical staff and took on the role as a fire fighter for issues that arose from staff layoffs. My main responsibility was to observe opportunities at Blip to ideate, design, develop, deploy, and sustain new products, processes, or teams to solve bottlenecks in the company. After deployment, my goal was to find an independent, long-term leader to take over the product, project, or team - leaving me to move on to the next problem. I have taken over two dozen… Show more + During the pandemic, I stayed on as critical staff and took on the role as a fire fighter for issues that arose from staff layoffs. My main responsibility was to observe opportunities at Blip to ideate, design, develop, deploy, and sustain new products, processes, or teams to solve bottlenecks in the company. After deployment, my goal was to find an independent, long-term leader to take over the product, project, or team - leaving me to move on to the next problem. I have taken over two dozen projects, both internal and external, from problem to deployed solution. + Areas of responsibilities spanned technology, product, marketing, sales, operations, data analysis, and strategy. At various points during my time at Blip I have hired and grown (and laid-off) entire teams and departments, overseen COVID-era operations, and personally coded customer-facing products. + Followed a lean and agile approach towards testing hypothesis and solving problems - deploying quickly, measuring against goals, and iterating upon the results with minimal technical debt.

• Sales Ops Lead

  • Mar 2019 - Feb 2021

  + Created the Sales Ops department and domains, domain website analysis, and industry analysis. + Built, hired and trained Customer Support team from ground up. Prior to creating independent support team, sales team covered support services. + Built, hired, and trained Sales Implementation teams. These teams converted customers with lower LTV through different processes and principles than the core sales reps. + Data analysis that required API-integrated and code-based… Show more + Created the Sales Ops department and domains, domain website analysis, and industry analysis. + Built, hired and trained Customer Support team from ground up. Prior to creating independent support team, sales team covered support services. + Built, hired, and trained Sales Implementation teams. These teams converted customers with lower LTV through different processes and principles than the core sales reps. + Data analysis that required API-integrated and code-based data extraction and cleaning.



Venga

• United States
• Software Development

• CEO & Founder

  • Oct 2016 - Aug 2018

  + Designed and launched RentMatch, which became Venga. + Raised initial angel funding and hired outside engineers to launch mobile app for iOS. + Won the New Venture Challenge prize for $25,000 and then the BYU Mobile app challenge. + Hired initial employees for sales and marketing. + Designed and managed development of subsequent Lynx SAAS platform. Lynx integrated with systems like Entrata, Rentler, and Appfolio to track lease transfers between tenants, known… Show more + Designed and launched RentMatch, which became Venga. + Raised initial angel funding and hired outside engineers to launch mobile app for iOS. + Won the New Venture Challenge prize for $25,000 and then the BYU Mobile app challenge. + Hired initial employees for sales and marketing. + Designed and managed development of subsequent Lynx SAAS platform. Lynx integrated with systems like Entrata, Rentler, and Appfolio to track lease transfers between tenants, known locally as "selling" a contract. Lynx was used by over 4,000 units between Provo, Orem, SLC, Logan, and St. George Utah, and launched in Rexburg and Boise Idaho. + Generating $20k in monthly revenue. + Crash landed the company in late-2018 in part, selling off technologies and assets to companies like Rentler and TenantCloud. + Re-developed leftover assets in a project called Roomr - an SMS-based lease matching system that generated over 1,000 self-serve users in the first 5 hours of launch. However, the project was never seriously pursued due to quick realizations of faults in the product vision. Roomr was finally discontinued in early 2019 after helping over 500 students "sell" their leases and achieving about 1,000 active monthly users.

• Developer

  • Oct 2017 - Jul 2018

  + Coded the matching algorithm and UI + Built SMS anonymized chat room.



The Church of Jesus Christ of Latter-day Saints

• United States
• Religious Institutions
• 700 & Above Employee

• MTC- Development Specialist

  • Feb 2015 - Jun 2015

  Provo, Utah Area Analysis of language study materials for Mandarin and Cantonese for accuracy in grammar and translation.



Alliance Health Networks

• Account Manager

  • Feb 2014 - Apr 2014

  Sales - #1 Rep for entire 8 month stint. Then the office got raided by the FBI one month after I left. I think they're called UpWell now :)