Jennifer McNiven

Technical Analyst at Harding+
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • English Native or bilingual proficiency
  • Greek Professional working proficiency

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Credentials

  • Sage 200 Standard
    Sage
    Jul, 2021
    - Oct, 2024
  • Microsoft Excel - Advanced Excel 2013
    Excel with Business
  • Microsoft Excel - Excel 2013
    Excel with Business
  • PRINCE2 Foundation
    BCS, The Chartered Institute for IT
  • PRINCE2 Practitioner
    BCS, The Chartered Institute for IT
  • Retail Jeweller's Diploma
    National Association of Goldsmiths
  • Sage 200c Advanced Implementation Specialist
    Sage
  • Sage 50 Payroll Product Specialist
    Sage
  • Sage 50c Accounts Product Specialist
    Sage
  • Sage200c Commercials Product Specialist 2019
    Sage
  • Sage200c Financials Product Specialist 2019
    Sage
  • Service Manager
    Sicon
  • Sicon Manufacturing
    Sicon
  • Spindle Document Management
    Draycir Ltd
  • Spindle Self Serve
    Draycir Ltd
  • The Online Marketing Fundamentals
    Google

Experience

    • United Kingdom
    • Retail
    • 400 - 500 Employee
    • Technical Analyst
      • Mar 2023 - Present

    • United Kingdom
    • Information Technology & Services
    • 1 - 100 Employee
    • Sage Consultant
      • Dec 2021 - Feb 2023

      Sage 200 Financials & Commercials with 3rd Party Addon Modules - Installation - Configuration - End user Training, hand holding & support - Go live - Data migration - Upgrade Sage 200 Financials & Commercials with 3rd Party Addon Modules - Installation - Configuration - End user Training, hand holding & support - Go live - Data migration - Upgrade

    • United Kingdom
    • Information Technology & Services
    • 1 - 100 Employee
    • Portfolio Manager
      • Sep 2020 - Sep 2021

      - Elite POS for Sage 50 & for Sage 200; implementation, configuration, end user workshops, training & all line support - Retail POS software demos, pre sales - Retail POS hardware sales - Project Management for Retail POS software migrations & new business - Customer relationship building & account management; with future POS addons & upgrade encouragement - Devise & develop excel dashboards for POS data - Elite POS for Sage 50 & for Sage 200; implementation, configuration, end user workshops, training & all line support - Retail POS software demos, pre sales - Retail POS hardware sales - Project Management for Retail POS software migrations & new business - Customer relationship building & account management; with future POS addons & upgrade encouragement - Devise & develop excel dashboards for POS data

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sage 200 Product Consultant
      • Aug 2019 - Aug 2020

      Sage 200 Financials & Commercials with 3rd Party Addon Modules - Scoping - Installation - Configuration - End user Training, hand holding & 2nd/3rd line support (3rd Party addons: Sicon, Draycir, Codis Excelerator) - Go live - Data migration - Upgrade

    • Sage 200 Support Analyst
      • Jun 2018 - Jul 2019

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sage Solutions Consultant
      • Mar 2017 - May 2018

      - New software implementation & configuration, as well as Sage 50 to Sage 200 migration - Sage200 end user training pre Go Live, followed by hand holding and remote support - Sage 50 audits, offering assistance and guidance for improved software usage - Report & Layout creation and customisation using Sage Report Designer - Create Excel dashboards and Project Management documentation to improve business processes - New software implementation & configuration, as well as Sage 50 to Sage 200 migration - Sage200 end user training pre Go Live, followed by hand holding and remote support - Sage 50 audits, offering assistance and guidance for improved software usage - Report & Layout creation and customisation using Sage Report Designer - Create Excel dashboards and Project Management documentation to improve business processes

    • United States
    • Retail Luxury Goods and Jewelry
    • 1 - 100 Employee
    • Brand Ambassador & Trunk Show Host
      • Jan 2016 - Apr 2016

      - Fine Jewellery Sales, Marketing & Promotional Events on board Luxury Cruise Lines - Seminar development and presentation, including TV appearances - Reporting, merchandising and stock inventory - Fine Jewellery Sales, Marketing & Promotional Events on board Luxury Cruise Lines - Seminar development and presentation, including TV appearances - Reporting, merchandising and stock inventory

    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • Business Controller
      • Oct 2007 - Nov 2015

      Advertising on Teletext, Icelolly and various other online portals, Purple Travel is an online travel agency that sell holidays to worldwide destinations (Beach, Cruise, Ski, City Breaks) using all major tour operators, flight providers and bed banks, including but not limited to; Thomas Cook Group, Thomson/TUI, Olympic Holidays, Low Cost Group, Virgin, You Travel, Med Hotels, Beds With Ease, A2B Transfers and Holiday Extras. Booking systems used: iSell, ViewData, TravelCat. Business Controller & Executive Assistant (Aug. 2010 - Nov. 2015) - Management and reconciliation for Purchase & Sales Ledgers and Bank Transactions - Sage 50 - Salary calculations and payment issuance for 70 employees – worldwide - Implement and manage company cash flow and budget - Event planning, presentation development & project management - Diary management, arranging travel and accommodation plans Commercial Officer (Nov. 2009 - Aug. 2010) - Strengthening relationships & negotiating with suppliers for promotions and incentives - Financial management reporting of commercial statistics - New branch setup, marketing and promotion Sales, Recruitment & Trainer (Oct. 2007 - Nov. 2009) - UK customer sales management – high conversion rate from enquiry to booking - Recruitment activities across all sales team functional roles - High intensity sales & software training which in turn lead to increased sales force See reference Show less

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Branch Manager
      • Jan 2006 - Nov 2006

      - Team management, training & development - Customer event planning, advertising & management - Private exclusive client viewings and sales Training courses attended: Team-building & leadership; Train the Trainer; Appraisals, Recruitment & Interviewing skills; Managing absence & staff retention; Profit & Loss; Pawn broking & cheque cashing. - Team management, training & development - Customer event planning, advertising & management - Private exclusive client viewings and sales Training courses attended: Team-building & leadership; Train the Trainer; Appraisals, Recruitment & Interviewing skills; Managing absence & staff retention; Profit & Loss; Pawn broking & cheque cashing.

  • Garbis Jewellers
    • Kefalonia, Greece
    • Branch Manager, Merchandiser & Company Trainer
      • Apr 2002 - Jul 2005

  • Veronica's Jewellery
    • Kefalonia, Greece
    • Assistant Manager, Merchandiser & Company Trainer
      • Jul 1999 - Oct 2001

    • United Kingdom
    • Luxury Goods & Jewelry
    • 1 - 100 Employee
    • Branch Manager
      • Jun 1998 - Apr 1999

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Senior Onboard Jeweller
      • May 1996 - Apr 1998

      - 3 contracts of 6 months + each, travelling to Alaska, Caribbean, Far East & Europe - Sales of exclusive diamond jewellery, timepieces & giftware. - International Show Lounge gemstone seminars (Black Pearls, Emeralds, Tanzanite). - Planning, advertising & hosting in-store promotional events (Example: Gold Rush in Alaska). - 3 contracts of 6 months + each, travelling to Alaska, Caribbean, Far East & Europe - Sales of exclusive diamond jewellery, timepieces & giftware. - International Show Lounge gemstone seminars (Black Pearls, Emeralds, Tanzanite). - Planning, advertising & hosting in-store promotional events (Example: Gold Rush in Alaska).

  • Strang the Jeweller
    • East Kilbride, United Kingdom
    • Wedding, Corporate & Presentation Consultant | Sales Executive
      • Oct 1994 - Apr 1996

  • Laing the Jeweller
    • Glasgow, United Kingdom
    • Sales Executive
      • Aug 1991 - Oct 1994

    • United Kingdom
    • Banking
    • 700 & Above Employee
    • International Operations
      • Sep 1988 - Aug 1991

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