Experience

Lake Wales Charter Schools, Inc.
• Education Administration Programs
• 200 - 300 Employee
• Teaching Professional

  • May 2021 - Present

Polk County Schools
• Education Management
• 100 - 200 Employee
• ESE/VE Teacher

  • Aug 2020 - May 2021

Duval Charter High School At Baymeadows
• United States
• 1 - 100 Employee
• ESE Lead

  • Jul 2018 - Aug 2020

Duval County Public Schools
• United States
• Education Administration Programs
• 700 & Above Employee
• ESE/VE Teacher

  • Dec 2014 - Jul 2018


Self

• Switzerland
• Business Consulting and Services
• 1 - 100 Employee

• Management and Training

  • Jan 2006 - Dec 2014

   Stayed home with my son, Carson; substituted in Duval County Schools  Stayed home with my son, Carson; substituted in Duval County Schools



ADESA

• Italy
• Technology, Information and Internet

• Direct Marketing Manager

  • Nov 2004 - Jan 2006

   Managed team of seven associates.  Improved training, work flow management and business process.  Revitalized, reorganized and streamlined the marketing department.  Improved team morale and increased customer satisfactory scores by 52%.  Increased customer retention by 46%.  Introduced online bidding and integrated online sales with sales in lanes.  Assisted senior management team to achieve sales goals.  Implemented new data base management system.  Managed team of seven associates.  Improved training, work flow management and business process.  Revitalized, reorganized and streamlined the marketing department.  Improved team morale and increased customer satisfactory scores by 52%.  Increased customer retention by 46%.  Introduced online bidding and integrated online sales with sales in lanes.  Assisted senior management team to achieve sales goals.  Implemented new data base management system.



HomeBanc Mortgage

• United States
• Telecommunications

• Mortgage Consultant

  • Aug 2003 - Nov 2004

   Formulated mortgage strategies for customers to put them in the best loan program for their needs.  Managed multiple accounts and ensured on-time closings.  Obtained and processed a large amount of highly detailed information.  Maintained and organized client database.  Marketed real estate agents, entertained clients, attended open houses and organized events.  Managed new mortgage loan officers and transitioned their development.  Achieved “Top Box” scores from customer satisfaction surveys.  Created and developed new client relationships Show less



Darden Restaurants - The Olive Garden

• Manager

  • May 1999 - Mar 2003

   Managed approximately 30-50 people per shift.  Managed recruiting, interviewing, hiring, firing, training, and supervising of employees.  Ensured customer satisfaction and was able to increase Guest Satisfaction Survey scores from 36% to 87% in three months.  Controlled guest complaints.  Developed and implemented employee cross-training program to increase their knowledge, skills, and versatility while decreasing restaurant work hours and increasing productivity and profits.  Decreased culinary waste from 17.5% to 15% in three months.  Reorganized areas not currently operating at their full capacity and implemented changes.  Increased restaurant sales through employee incentives, training and pre-shift meetings.  Decreased employee turnover by 20% through better training and a more team-oriented atmosphere. Show less



FFC Management Company

• Office Manager

  • Sep 1995 - May 1999

   Highly experienced in customer service - communicated with customers in person, on the phone and through written correspondence.  Prepared financial spreadsheets, reports and analyzed data.  Managed Accounts Receivable, Accounts Payable and Payroll.  Reorganized Management Company, wrote procedural manual, initiated changes for the entire corporation to follow and implemented personnel training procedures.  Coordinated, implemented and supervised maintenance of all office records and systems.  Formulated marketing strategies.  Authored, distributed press releases and negotiated broadcast rates for media events.  Worked independently with directives from owner. Show less



Various School Districts in Indiana

• Substitute Teacher

  • Sep 1992 - May 1995

   Substituted in several schools, in different school districts while completing my degree. Worked at all different grade levels with varied subject matter.  Substituted in several schools, in different school districts while completing my degree. Worked at all different grade levels with varied subject matter.



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• Cast Member

  • Oct 1991 - May 1992

   Worked in guest relations in the Centorium while in college.  Worked in guest relations in the Centorium while in college.