Experience

Victoria's Secret Pink

• United States
• Retail
• 700 & Above Employee

• Brand Operations/Support

  • Jun 2021 - Present



KITH

• United States
• Retail
• 300 - 400 Employee

• Cashier

  • Mar 2021 - Aug 2021

  Locate or create new customer profiles for each transaction Assist with the removal of security censors, spotting negative inventory and reporting technical issues of POS systems Assure that each cash wrap area maintains company standards and COVID-19 preventions Support three floors of traffic and handle mobile checkout if necessary for crowd control in flagship store Locate or create new customer profiles for each transaction Assist with the removal of security censors, spotting negative inventory and reporting technical issues of POS systems Assure that each cash wrap area maintains company standards and COVID-19 preventions Support three floors of traffic and handle mobile checkout if necessary for crowd control in flagship store



Bronx Social

• Development & Operations Intern

  • Sep 2020 - Mar 2021

  Assist in the expansion from lifestyle apparel & hat club to office/studio rental space Maintain accuracy in inventory levels between online and in-store selling Partake in photoshoots, collection briefings and work with affiliates Prepare and monitor special events Assist in the expansion from lifestyle apparel & hat club to office/studio rental space Maintain accuracy in inventory levels between online and in-store selling Partake in photoshoots, collection briefings and work with affiliates Prepare and monitor special events



Victoria's Secret Pink

• United States
• Retail
• 700 & Above Employee

• Sales Support Specialist

  • Aug 2019 - Mar 2020

  Flex into multiple areas of the store including selling, cashiering, processing, replenishing and setting floorsets Use elevated selling to proactively engage with customers at a personalized level to service her effectively and create larger sales Maintain a focus on bras as the premier product differentiator to build loyalty and support of the “Best at Bras” culture Flex into multiple areas of the store including selling, cashiering, processing, replenishing and setting floorsets Use elevated selling to proactively engage with customers at a personalized level to service her effectively and create larger sales Maintain a focus on bras as the premier product differentiator to build loyalty and support of the “Best at Bras” culture



adidas

• Germany
• Sporting Goods
• 700 & Above Employee

• Advanced Retail Professional

  • Jul 2017 - Aug 2019

  Increased prospect conversion by using customer service to connect, engage and inspire Participated in fulfilling daily goals with stock, cashier and management teams through team “huddle” meetings Expedite shipping of customer online orders using Endless Aisle Increased prospect conversion by using customer service to connect, engage and inspire Participated in fulfilling daily goals with stock, cashier and management teams through team “huddle” meetings Expedite shipping of customer online orders using Endless Aisle



ASICS America Corporation

• United States
• Retail
• 500 - 600 Employee

• Team Player

  • Aug 2018 - Jan 2019

  Immersed the customers into the culture of the brand, products and technologies Advised the proper needs of customers by performing a gait analysis to recommend classified footwear selections Ranked in the top 3 sellers at the end of each shift Immersed the customers into the culture of the brand, products and technologies Advised the proper needs of customers by performing a gait analysis to recommend classified footwear selections Ranked in the top 3 sellers at the end of each shift



ZARA USA

• United States
• 700 & Above Employee

• Menswear Stock Associate

  • Dec 2015 - May 2018

  Monitored and scanned shop-floor and stock-room inventory to identify merchandise to be located or replenished using RFID technology Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise Received, opened, unpacked and priced sales floor merchandise Assisted women's department with distributing online pick-ups Monitored and scanned shop-floor and stock-room inventory to identify merchandise to be located or replenished using RFID technology Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise Received, opened, unpacked and priced sales floor merchandise Assisted women's department with distributing online pick-ups



Lemon Brands

• Marketing Director Assistant/Client Services & Special Events (Internship)

  • Jan 2017 - Mar 2017

  Composed agendas and presentations for multiple departments and conducted weekly internal meetings Arranged new business accounts and setting clients up with relevant marketing packages Captured and recorded behind the scenes content for client's apparel and accessory photoshoot Worked as press at the Agenda, Capsule and Liberty Tradeshows Composed agendas and presentations for multiple departments and conducted weekly internal meetings Arranged new business accounts and setting clients up with relevant marketing packages Captured and recorded behind the scenes content for client's apparel and accessory photoshoot Worked as press at the Agenda, Capsule and Liberty Tradeshows



Bred Shop

• Social Media Coordinator

  • Nov 2014 - Nov 2015

  Monitor SEO and user engagement and suggest content optimizationDeveloped, implement and managed social media strategyCreated original content for social media posts and interacted with customers to create a strong networkCollaborated with Buying and Marketing teams

• Retail Supervisor

  • Nov 2014 - Nov 2015

  Inserted UPC barcodes for products not included in the systemIncreased sales through clientelingInformed customers on upcoming local and national lifestyle apparel and accessory brands Assisted with the grand opening and sponsor events



BX Sports

• Retail Supervisor

  • Dec 2012 - Nov 2015

  Trained employees on operating soft wares, procedures, customer engagement and store displays for 3 out of 6 locations Communicated directly with General Store Manager and General Stockroom Manager Increased employee timespans through proper coaching and teamwork strategies Trained employees on operating soft wares, procedures, customer engagement and store displays for 3 out of 6 locations Communicated directly with General Store Manager and General Stockroom Manager Increased employee timespans through proper coaching and teamwork strategies