Experience

Source2

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Chief Operating Officer

  • Oct 2015 - Present

  Source2 is a recruitment process outsourcing (RPO) and retention firm focused on frontline employees. Source2 was a WORKSWELL client. As COO, responsible for operations, client service and information technology strategy and execution. Develop programs to support growth of the company's business, reinforce company culture & brand, & enhance client satisfaction. Drive efficiency through the adoption & utilization of technology. Develop and execute overall strategy of the business alongside CEO & Executive Chairman.



Hello Poolside

• United States
• Retail
• 1 - 100 Employee

• Co-Founder

  • Jan 2017 - Present

  Co-Founder of Hello Poolside. Hand-loomed Turkish towels and other unique goods designed to bring a little luxury into everyday life. Co-Founder of Hello Poolside. Hand-loomed Turkish towels and other unique goods designed to bring a little luxury into everyday life.



WORKSWELL

• Business Consulting and Services

• Chief Executive Officer (CEO)

  • 2015 - 2016

  WORKSWELL provides part-time CIO and COO services, and develops operations, technology, and client-service solutions to eliminate barriers to growth. Closed shop after being hired full-time by a client. WORKSWELL provides part-time CIO and COO services, and develops operations, technology, and client-service solutions to eliminate barriers to growth. Closed shop after being hired full-time by a client.



Sequoia

• United States
• Human Resources Services
• 700 & Above Employee

• Chief Operating Officer (COO), Sequoia One

  • 2014 - 2015

  Brought-in as interim COO to support the launch of Sequoia One. Sequoia's outsourced HR & payroll solution. Sequoia was a WORKSWELL client. Developed service model, recruited staff, engaged key clients & vendors, obtained ESAC accreditation, implemented client satisfaction program, and provided day-to-day management of client service, operations, and technology teams. Brought-in as interim COO to support the launch of Sequoia One. Sequoia's outsourced HR & payroll solution. Sequoia was a WORKSWELL client. Developed service model, recruited staff, engaged key clients & vendors, obtained ESAC accreditation, implemented client satisfaction program, and provided day-to-day management of client service, operations, and technology teams.



ProService Hawaii

• Human Resources Services
• 200 - 300 Employee

• Chief Operating Officer (COO)

  • Mar 2011 - Aug 2014

  Brought-in to lead operations for the state of Hawaii's largest human resources outsourcing firm. ProService successfully recapitalized in 2013. As COO, responsible for operations and talent management strategy and execution. Lead talent management, recruiting, front office, and analyst teams. Lead client service operations including implementation, human resources, benefits, and payroll. Consistently delivered net promoter scores above 70%, decreased unit costs by 20%, launched leadership development program, recruited & developed high performing team of top talent. Worksite employees grew by over 60%, profitability more than doubled during tenure.



CoAdvantage

• United States
• Human Resources
• 300 - 400 Employee

• Vice President, Operations

  • 2007 - Feb 2011

  Senior-most operations leader for one of the largest privately held professional employer organizations (PEO) in the U.S. CoAdvantage successfully sold to Madison Capital Partners in 2010.As VP of Operations, responsible for operations and information technology strategy and execution. Responsible for IT, professional services, account management, client implementation, benefits, and payroll service teams. Founding member of the CoAdvantage Philanthropy program. CoAdvantage was recognized by Inc. Magazine as a Fastest Growing Company for 3 years.

• Vice President, Technology

  • 2005 - 2007

  Responsible for technology strategy and execution. Led infrastructure, help desk, project management, development, and client technology teams.

• Director of Technology

  • Nov 2002 - 2005

  Hired as Senior Developer/Analyst, promoted to Director of Technology. Responsible for the transformation of corporate IT services from an outsourced to internal function.