Marianna Kay Maddock

Admissions Counselor at John Cabot University
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Contact Information
us****@****om
(386) 825-5501
Location
Rome, Latium, Italy, IT
Languages
  • English Native or bilingual proficiency
  • Italian Native or bilingual proficiency
  • French Professional working proficiency
  • Chinese Professional working proficiency

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Credentials

  • Teaching English as a Foreign Language (TEFL)
    i-to-i TEFL
    Feb, 2021
    - Nov, 2024
  • International Leadership and Organizational Behavior
    Università Bocconi | Coursera
    Jul, 2020
    - Nov, 2024
  • Decision-Making in High-Stress Situations
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Antincendio Attività a Medio Rischi
    SILAQ | Gruppo SILAQ
    Nov, 2019
    - Nov, 2024
  • Lavoratori a Medio Rischio
    SILAQ | Gruppo SILAQ
    Nov, 2019
    - Nov, 2024
  • Addetto al Primo Soccorso
    SILAQ | Gruppo SILAQ
    Oct, 2019
    - Nov, 2024

Experience

    • Italy
    • Higher Education
    • 200 - 300 Employee
    • Admissions Counselor
      • Mar 2023 - Present

      • Process applications of US and INTL degree-seeking (DS) students• Communicate with prospective students and their families via phone, email, andZoom to answer questions and ensure timely admissions information is provided toinquiries and applicants as they move through the admissions cycle• Prepare Visa packets for international students required by their local Consulates/Embassies• Inquiry follow-up and outreach in coordination with the Marketing office• Ensure timely and appropriate admissions information is provided to applicants tomove them through the enrollment cycle• Help in the organization of Admissions events and interdepartmental events• Liason with and supervise students working as Admissions Ambassadors• Adhere to FERPA regulations as they pertain to maintaining the security andconfidentiality of all student records, as well as maintain the confidentiality of otherdocuments in the Admissions office• Update and monitor recruitment ROI data spreadsheet• Participate in new student orientation and events• Lead campus visits for prospective students, families and groups• Take part in college fairs abroad to promote the institution Show less

    • DS Admissions Office Assistant
      • Mar 2022 - Mar 2023

      • Process applications of US and INTL degree-seeking (DS) students• Communicate with prospective students and their families via phone, email, andZoom to answer questions and ensure timely admissions information is provided toinquiries and applicants as they move through the admissions cycle• Prepare Visa packets• Inquiry follow-up and outreach in coordination with the marketing office.• Ensure timely and appropriate admissions information is provided to applicants tomove them through the enrollment cycle.• Help in the organization of Admissions events.• Liason with Admissions Ambassadors• Adhere to FERPA regulations as they pertain to maintaining the security andconfidentiality of all student records, as well as maintain the confidentiality of otherdocuments in the Admissions office• Update and monitor recruitment ROI data spreadsheet• Participate in new student orientation. Show less

    • Italy
    • Higher Education
    • 700 & Above Employee
    • International Programs Officer
      • Apr 2021 - Dec 2021

      • Coordinated and managed 3 Structured Exchange programs for three different Departments with a total of 5 different partner universities in Europe for bachelor’s degree students. • Supported the management of a Double Degree program with Fudan University for master’s degree students. • Carried out tasks regarding all phases of mobility (i.e., student assistance and front office, calls for applications, study plans, recognition of credits, formal documentation for program implementation, monitoring mobilities) • Managed the budget for the Erasmus+ grant as well as other scholarship documentation (ex. MUR) as it pertains to the International Development Office mobility programs Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Assistant Resident Director
      • Jul 2019 - Oct 2020

      • Supervised 9 Resident Assistants and managed budgets up to $25,000. • Conducted administrative functions for the day-to-day operation of the Residential Community. • Participated in the 24/7 on-call emergency response system for the campus community. • Provided conflict mediation, crisis intervention, and appropriate follow-up for students in the Residential Community. • Provided support, assistance, and referrals to resident students regarding academic, housing, personal, and/or other concerns. • Selected by the JFRC Director to take part in the Strategic Planning Working Group Initiative • Crafted and delivered Student Orientations for Fall 2019 and Spring 2020 for approximately 250 students each term. • Served as a Conduct Administrator and adjudicate student conduct cases. • Upon outbreak of COVID-19, organized and executed repatriation of 198 students to the United States. • Created Social Media content to engage online student body. • Created and delivered virtual modules utilizing Zoom with online student body. • Undertook the writing of a grant proposal for JASPA (Jesuit Association of Student Personnel Administrators) Show less

    • Higher Education
    • 700 & Above Employee
    • Teaching Assistant in the Italian Department
      • Sep 2015 - May 2018

      • Developed and delivered lessons designed to fortify the students’ comprehension of specific grammar points. • Planned, created and managed events in collaboration with the Mount Holyoke College Art Museum • Planned themed events which promote student participation in the target language and foster interest in the culture including a “Gracious Italian Dinner” and a “Spaghetti and Noodles Night.” • Directed and assisted fellow colleagues in the Italian Table sessions further fostering speaking of the target language. • Facilitated Italian conversation laboratory sessions with advanced language learners. • Planned events with the Italian Language Floor residents to promote Italian culture and traditions. • Position required successful completion of language assistants’ training seminars to deliver effective instructions. Show less

    • United States
    • International Affairs
    • 1 - 100 Employee
    • Senior Site Director Assistant Intern
      • Jun 2017 - Aug 2017

      • Tasked with relationship building with the online community via social media platforms, including the creation and maintenance of the Instagram account for CISabroad in Italy. • Forged marketing strategies to promote CISabroad, its programs and partners in Italy and the United States • Created and conducted cultural activities within the city of Rome and throughout Latium. • Translated documents from English to Italian and vice versa • Intermediated disputes specifically among the interns, their respective mentors and the organization’s headquarters • Facilitated the possibility of an Italian alternative indie band to perform at New England universities and colleges. • Position required strong communication and interpersonal skills, personal drive to complete projects and persuasiveness. Show less

    • Financial Services
    • 100 - 200 Employee
    • International Recruiter
      • Feb 2017 - Jun 2017

      • Analyzed and assessed potential candidates on behalf of the Head of the Human Resource Business Partner (HRBP) • Researched innovative means for company to connect with graduates from the Top 150 universities worldwide. • Devised more effective ways for company members to pass Talent Assessments. • Assisted mentors in the orientation process of newly hired international staff by translating documents into English. • Position necessitated excellent critical reasoning abilities, language proficiency and the ability to think on one’s feet. Show less

Education

  • Loyola University Chicago
    Master of Education - MEd, International Higher Education
    2020 - 2022
  • Mount Holyoke College
    Bachelor of Arts - BA, Economics
    2014 - 2018
  • Shanghai University of Finance and Economics
    2017 - 2017

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