Jennifer (Jen) Johnson, MS, CMP, CVP

Senior Event Coordinator at Minneapolis Convention Center
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Minneapolis-St. Paul Area
Languages
  • English Native or bilingual proficiency
  • French Elementary proficiency

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Nicole Mautz

Jen was a pleasure to work with. She was a quick learner and always willing to go beyond what was expected. Her flexibility and detailed follow through made her an asset to the company. I would highly recommend her.

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Credentials

  • Sustainable Event Professional Certified (SEPC)
    Events Industry Council
    Sep, 2021
    - Nov, 2024
  • Certified Venue Professional
    International Association of Venue Managers
    Jul, 2022
    - Nov, 2024
  • Certified Incentive Specialist
    SITE
    May, 2022
    - Nov, 2024
  • Certified Meeting Professional (CMP)
    Events Industry Council
    Nov, 2019
    - Nov, 2024
  • Trained Crowd Manager
    International Association of Venue Managers
    Jun, 2020
    - Nov, 2024
  • Wedding & Event Design
    Event Leadership Institute

Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Senior Event Coordinator
      • Jan 2020 - Present

      - Assist clients in the planning, organizing and coordination of events and function as an advisor to prevent and solve current and potential problems and conflicts. - Serve as the point-of-contact for approximately 50 events annually including fundraising galas, graduations, trade shows, national conferences and conventions. - Prepare detailed event outlines using Ungerboeck and create customized floor plans with AutoCAD LT. - Act as liaison between clients and convention center staff including food service, facility staff, AV staff, guest services and security while anticipating and responding to last-minute changes and challenges. - Perform daily checks of event set-ups prior to client arrival to ensure customer satisfaction and check event set-ups at regular intervals to ensure proper maintenance. - Conduct pre-con and post-con meetings as necessary to ensure proper department communication, customer satisfaction and constructive feedback. - Responsible for invoicing and ensuring that any additional charges incurred are billed to the client. Highlights: - Serving on the Sustainability Committee - Develop and Lead Sustainability Training for Staff - Assist with the buildings sustainability certification process through the Events Industry Council (EIC). - Assisting in the development of sustainability procedures for the building along with communication pieces for clients and vendors. - Serving on the Peer Engagement Committee - Working on the NCAA Women's Final Four Fan Experience Show less

Education

  • Arizona State University
    Master's degree, Sustainable Tourism
    2020 - 2022
  • Arizona State University
    Bachelor’s Degree, Recreation & Tourism Management
    2004 - 2006
  • International Association of Venue Managers
    2019 - 2021
  • Utah College of Massage Therapy
    Massage Therapy, Massage Therapy
    2001 - 2002
  • University of North Dakota
    Recreation and Leisure Services
    1998 - 2001

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