Experience

Shelterluv

• Software Development
• 1 - 100 Employee

• Account Executive

  • Jan 2020 - Present

  -Manage Shelterluv’s sales and beginning stages of onboarding for the eastern half of the U.S. by triaging and following up on inbound leads, strategically cold-approaching potential clients, and providing personalized demos and consults to shelters’ executive teams-Work with existing clients, including by evaluating and executing on opportunities to upsell them on additional features-Track and analyze sales metrics and goals by building automated graphs and dashboards in HubSpot and Google Data Studio-Interface with the product and engineering teams about how to make the product a better fit for a wider range of leads and customers-Consistently meet or exceed monthly goals-Identify and implement strategies to make the sales process more efficient and better for customers



Clever Inc.

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• District Onboarding Representative

  • Aug 2017 - Oct 2019

  District Onboarding SpecialistMarch 2019-Present-Pitched and provided demos of the Clever platform to executive teams at districts-Managed the creation and deployment of a new signup form for Clever’s website -Supported technical teams with their Clever implementations and rollouts -Advised curriculum teams in the best practices around using Clever-Attended conferences to promote Clever -Worked with our application partners to bring new districts onboard and implement CleverCustomer Solutions SpecialistApril 2018-March 2019-Solved technical support issues for Clever's connected school districts and application partners-Responded to Tier 2 escalated problems and all of Clever's Spanish-language support tickets-Worked closely with engineering and product development teams to identify bugs and provide suggestions for improvement based on customer feedback-Created Help Center and Community contentPeople OperationsAugust 2017-April 2018-Planned all company events for more than 120 employees, including logistics for three-day company retreat, holiday party, and other cross-team events-Organized employee community service programs -Managed employee visits to partner schools and student visits to Clever for career days-Organized gifts and celebrations for colleagues' milestones



Ministerio de Cultura

• Spain
• Government Administration
• 700 & Above Employee

• Auxiliar de Conversación

  • Aug 2015 - Jun 2017

  -Taught English to primary school children -Promoted cross-cultural understanding by presenting lessons and activities relating to American culture -Taught English to primary school children -Promoted cross-cultural understanding by presenting lessons and activities relating to American culture



The Ohio State University

• United States
• Higher Education
• 700 & Above Employee

• Crew Chief

  • Mar 2012 - Aug 2015

  -Managed all areas of member services (8-10 workers at a time) to ensure excellent customer service-Led task force aimed at making employees more invested in work through events and recognition programs -Managed all areas of member services (8-10 workers at a time) to ensure excellent customer service-Led task force aimed at making employees more invested in work through events and recognition programs



Operation Wallacea

• United Kingdom
• Research Services
• 1 - 100 Employee

• Research Assistant

  • Jun 2013 - Jul 2013

  -Scuba dived twice a day to lay transects and check reefs to record information about their health-Analyzed videos for substrate and fish biodiversity reports -Scuba dived twice a day to lay transects and check reefs to record information about their health-Analyzed videos for substrate and fish biodiversity reports



Big Bone Lick State Park

• United States
• Hospitality

• Naturalist/Recreation Staff

  • May 2012 - Aug 2012

  -Led nature hikes-Taught campers Native American hunting and survival techniques-Helped with maintenance and upkeep of the park -Led nature hikes-Taught campers Native American hunting and survival techniques-Helped with maintenance and upkeep of the park