Experience

Black Hills IP

• United States
• Legal Services
• 1 - 100 Employee

• Docketing Specialist

  • Apr 2018 - Present



Children's Law Center of Minnesota

• Paralegal, Intern

  • Jan 2018 - Apr 2018

  Review case file reports, discern pertinent information, and condense the information into a case summary for the volunteer attorneys.Create and manage paper and electronic client files. Utilize Access to search for client information. Update client information in Access as necessary.Audit closed paper files and prepare them for the archive collection. Ensure all closing steps are finalized and electronic files are properly closed and stored. Review case file reports, discern pertinent information, and condense the information into a case summary for the volunteer attorneys.Create and manage paper and electronic client files. Utilize Access to search for client information. Update client information in Access as necessary.Audit closed paper files and prepare them for the archive collection. Ensure all closing steps are finalized and electronic files are properly closed and stored.



Anoka County Library

• Library Service Assistant II

  • Jun 2012 - Mar 2018

  Service desk support registering and updating patron accounts in the SirsiDynix database. Answer patron inquiries about library materials, classes and policies.Process daily delivery unpacking new materials and receive items using the Automated Handling System.Reserve library meeting and conference rooms for patron and staff usage. Assist with library programs ensuring the success of the event.Collection maintenance through shelving, shelf reading and withdrawal of materials.

• Library Aide

  • Sep 2011 - May 2012

  Staffed the service desk answering patron inquiries, registering new library cards, updating existing patron accounts.Processed daily delivery to the branch ensuring items were received properly, organized and shelved.Collection maintenance through shelving, shelf reading and withdrawal of materials.



Science Museum of Minnesota

• United States
• Museums, Historical Sites, and Zoos
• 200 - 300 Employee

• Box Office Team Lead

  • Jul 2015 - Dec 2016

  Manage box office staff in addition to and in lieu of the Operations Manager. Assist with scheduling conflicts, staff training and maintaining a positive work environment.Front of house operations consisting primarily of admissions, membership and gift card sales.Effectively handle customer and staff complaints or comments and derive a positive solution.

• Ticketing Representative

  • Dec 2011 - Aug 2015

  Front of house operations that consisted primarily of admissions, membership and gift card sales. Answered guest questions about admission and exhibits.Worked the school box office assisting staff and volunteers to check in school field trips, organized group tickets adjusting orders as necessary and guiding groups to their programs.



Lindell Library

• Circulation Assistant

  • Sep 2008 - Apr 2010

  Staffed the service desk answering patron inquiries, checking items in/out and notified patrons when their holds were available.Retrieved items for patrons from the shelves. Assisted patrons in locating materials in the online catalog and databases. Staffed the service desk answering patron inquiries, checking items in/out and notified patrons when their holds were available.Retrieved items for patrons from the shelves. Assisted patrons in locating materials in the online catalog and databases.