Syed Arshad

Founder at Saudi Business Support Services
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Riyadh, Saudi Arabia, SA
Languages
  • English Full professional proficiency
  • Hindi Full professional proficiency
  • Urdu Native or bilingual proficiency
  • Arabic - read & write Limited working proficiency
  • Telugu Limited working proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 6 ratings
  • (6)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Ahmad Abuazza

I have worked with many professionals throughout my journey, but Syed was a unique one to work. I started my work journey with him, and he helped me understand the company’s internal process. His work ethics are pristine, and he is easily adjustable to a given situation. His ability to go out of his way to help others has made him stand out. Thanks a lot, man!

Syed Abbas Hussain

Arshad is an amazing business professional to work with. He was deployed in Saudi Arabia in 2016, which marked the beginning of the recession period the country ever saw, where long time businesses were getting closed down. Amidst chaos, he took responsibility of the region; a totally new business vertical for him in a completely new market. I was amazed at the speed at which he understood the market, consumer behaviour and the business. He has exceptional leadership and management skills, with clarity of thought and drive in action. The innovative business practices he strategized and executed, and carried on despite continuous hurdles from detractors, not only ensured that we stood our ground firm during the difficult years of 2016-2017, but Arshad recorded the highest revenue in the region ever, with happier employees and clients. A difficult feat to achieve in our business. I wish all the best to this exceptional business leader.

Kaushik Das

Arshad reported to me at LOWE-Lintas. A seasoned professional but a new comer to the constant hustle world of Advertising, he quickly adapted to ops and managing Clients. He handled two of the biggest and tough accounts of the agency - Tanishq and Fastrack. His ability to deal with crisis and pressure is a great asset. Nothing misses the eye of this soft spoken, meticulous and hardworking man. Consistent at chasing targets and a great team leader. He got a written appreciation from one of our important clients, a senior member at Titan, which is a rare in our industry. Never to miss new adventure, he has the rare experience of working in leadership positions across verticals like Banking, IT, Advertising, Fashion, Hospitality. Such talents are rare.

You need to have a working account to view this content.
You need to have a working account to view this content.

Credentials

  • Entrepreneurship in Emerging Economies
    Harvard Business School
    Dec, 2021
    - Oct, 2024
  • HDSE - Higher Diploma in Software Engineering
    Aptech Computer Education, India
  • MSCE - Microsoft Certified Systems Engineering
    Microsoft
  • Quality Assessor - Training and Quality
    Tata Management Training Centre

Experience

    • Saudi Arabia
    • Business Consulting and Services
    • 1 - 100 Employee
    • Founder
      • Aug 2020 - Present

      As a Seasoned Business Leader, I have successfully provided a comfortable launch platform to reputed tech companies seeking to enter or gain market share in Saudi Arabia. I have worked with global companies, including Unicommerce, Cars24 Arabia, OYO Arabia, TRMT Group Arabia, among others. Through my expertise in the Saudi Arabian market, I have helped these companies navigate complex regulatory frameworks, establish strategic partnerships and develop effective marketing strategies to achieve their business objectives. My proven track record of delivering results has earned me a reputation as a trusted advisor to businesses looking to expand their operations in Saudi Arabia. Have been recognized as Saudi Arabia's Global Change Maker, among some reputed entrepreneurs and business leaders here. Show less

    • United Arab Emirates
    • Hospitality
    • 1 - 100 Employee
    • Regional Head
      • Sep 2019 - Aug 2020

      OYO - a revolution in the global tech-driven product industry, in the e-commerce sector. Built the sales channel in the region, from scratch. Responsible for revenue and profitability. Ensuring all departments work in synergy – BD, Operations, Transformation, Sales, Marketing (Digital & Traditional). Became largest chain in KSA in 1 year. Massive partner network of 122 props, and dealer network of 100+ agentss. Entered strategic alliances and landmark deals with leading brands in hospitality and also Ministry of Health, Ministry of Tourism. Strategized and successfully implemented revenue generation plans during lockdown (Covid-19). Best performing Regional Head. Achieved remarkable results in short span. 450% target achievement. Show less

    • United Arab Emirates
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Regional Manager
      • Sep 2016 - Sep 2019

      Focus Softnet is an Indian IT services multinational, with 25 offices in 17 countries. Responsible for revenue/ sales of ERP, CRM, HCM solutions and services to customer base of 500 plus SMEs and Enterprise Accounts. Managed a huge product portfolio for over 16 business verticals. Implemented customer experience improvements on a massive scale, which resulted in reviving dead accounts, recovering bad debts and achieving staggering revenue growth in the most difficult KSA market years of 2016-17. Rooted out inefficiencies, incorrect procedures and detrimental practices to turn around falling customer base. Fostered increase in customer loyalty, client acquisitions, repeat business growth, by implementing interaction improvements. Launched subsidiary company of the group. Created the existing and very successful Channel Partner Network. Show less

    • Real Estate
    • 1 - 100 Employee
    • Entrepreneur
      • Sep 2009 - Sep 2016

      Took over a small production unit of designer wear garments in Mumbai city, in partnership, and grew to 5 showrooms in 5 cities, in 2 years. Helped companies launch brands and sustain them. Advertising, Brand Management, Events, Promotions. Conducted events in USA, China, Singapore, Indonesia, Hong Kong, and almost all major cities in India. Worked with many leading brands of India. Imports & Exports from/ to five countries. Took over a small production unit of designer wear garments in Mumbai city, in partnership, and grew to 5 showrooms in 5 cities, in 2 years. Helped companies launch brands and sustain them. Advertising, Brand Management, Events, Promotions. Conducted events in USA, China, Singapore, Indonesia, Hong Kong, and almost all major cities in India. Worked with many leading brands of India. Imports & Exports from/ to five countries.

    • United States
    • Information Technology & Services
    • 300 - 400 Employee
    • TATA Business Support Services - Operations Head
      • Apr 2004 - Oct 2009

      Worked in two tenures here - Apr 2004 to Apr 2006 and Sep 2007 to Oct 2009. Formerly known as TATA Businesss Support Solutions/ E2E Serwiz Solutions. Offshoring/ Outsourcing business model. Lead the operations of Hyd & Pune centers. Spearheaded the setting up of 400 seat contact centre from incubation to maturity. Customer support operations for client Virgin Mobile India, was one among the many international projects I lead for this company. Accountable for SLA (Service Level Agreement) of contact centre operations - Quality, Productivity, Profit & Loss, Client Relations, Customer Experience, etc. Show less

    • India
    • Advertising Services
    • 700 & Above Employee
    • Brand Services Director
      • May 2006 - Apr 2007

      Client Management Account Management Customer Experience Budget Management P&L LOWE Lintas is one of world’s top three advertising agencies. An extremely high pressure role that truly tests your relationship management skills (with internal and external customers). Dealt with tight and unreasonable deadlines, to deliver under any circumstances. Responsible for client services on branding, advertising, promotional events and activities of the three leading brands of India of contrasting categories – Fastrack, Britannia, Tanishq. Each brand catering to completely different customer base. Achieving cost effective branding from client’s perspective and revenue generation/profit maximization from company’s perspective, were the primary responsibilities. Show less

    • Biotechnology Research
    • 1 - 100 Employee
    • Credit Collections Supervisor
      • Jul 2003 - Apr 2004

      Leading global company in hardware technologies. Lead the transition of their Collections business from Austin, Texas to Hyderabad, India. Leading global company in hardware technologies. Lead the transition of their Collections business from Austin, Texas to Hyderabad, India.

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Processing Executive & Quality Coach
      • Aug 2002 - Jul 2003

      HSBC Electronic Data Processing Ltd. Offshoring/ Outsourcing business model Part of the pilot project that lead the transition of collections processes from USA to India. Accounts Receivable Quality Management Productivity Management HSBC Electronic Data Processing Ltd. Offshoring/ Outsourcing business model Part of the pilot project that lead the transition of collections processes from USA to India. Accounts Receivable Quality Management Productivity Management

Education

  • Osmania University, Hyderabad
    Bachelor of Commerce with IT, Business/Commerce, General
    1997 - 2000
  • Gitanjali Group of Schools
    High School
  • Aptech Computer Education
    Diploma of Education, Higher Diploma in Software Engineering
    2001 - 2003

Community

You need to have a working account to view this content. Click here to join now