Experience

STEPS, Inc.

• Non-profit Organizations
• 1 - 100 Employee

• Substance Abuse Therapist

  • Aug 2013 - Present



Prevent! of Brevard

• MSW Counselor, Registered LCSW Intern

  • Oct 2010 - Jan 2013

  Work specifically within the C.A.R.E. Program. (Comprehensive Addiction and Recovery Education). Work specifically within the C.A.R.E. Program. (Comprehensive Addiction and Recovery Education).



Circles of Care

• Clinical Social Worker

  • Feb 2007 - May 2007

  Interviewed client and families upon admission for detailed psychosocial history to organize comprehensive information, diagnostic information and treatment recommendations for client care, staff and medical records. Scheduled and coordinated with treatment team for discharge planning in compliance with patient and family expectations. Continually assessed client and family needs for giving appropriate resources for seamless and safe transition back into the community. Interviewed client and families upon admission for detailed psychosocial history to organize comprehensive information, diagnostic information and treatment recommendations for client care, staff and medical records. Scheduled and coordinated with treatment team for discharge planning in compliance with patient and family expectations. Continually assessed client and family needs for giving appropriate resources for seamless and safe transition back into the community.



PEMHS Agency

• Family Specialist III

  • Jul 2006 - Sep 2006

  Functioned as a part of a multi-agency team in the delivery of support services to reduce abuse and neglect and prevent children's removal from the home if possible. Provided direct, in-home services for assigned caseload of children and families that included assessment, crisis intervention, counseling, education, advocacy and linkages to other long term needed services. Acted as a resource and provided outcome recommendations for the Safe Children Coalition, law enforcement agencies… Show more Functioned as a part of a multi-agency team in the delivery of support services to reduce abuse and neglect and prevent children's removal from the home if possible. Provided direct, in-home services for assigned caseload of children and families that included assessment, crisis intervention, counseling, education, advocacy and linkages to other long term needed services. Acted as a resource and provided outcome recommendations for the Safe Children Coalition, law enforcement agencies and other related entities regarding the mental health and substance abuse issues of these families. Show less Functioned as a part of a multi-agency team in the delivery of support services to reduce abuse and neglect and prevent children's removal from the home if possible. Provided direct, in-home services for assigned caseload of children and families that included assessment, crisis intervention, counseling, education, advocacy and linkages to other long term needed services. Acted as a resource and provided outcome recommendations for the Safe Children Coalition, law enforcement agencies… Show more Functioned as a part of a multi-agency team in the delivery of support services to reduce abuse and neglect and prevent children's removal from the home if possible. Provided direct, in-home services for assigned caseload of children and families that included assessment, crisis intervention, counseling, education, advocacy and linkages to other long term needed services. Acted as a resource and provided outcome recommendations for the Safe Children Coalition, law enforcement agencies and other related entities regarding the mental health and substance abuse issues of these families. Show less



Rich Products

• International IS/Business Analyst

  • Nov 2004 - Feb 2005

  Contracted for Rich Products; Analyst on ERP implementation for our Manufacturing plant in the UK. Tested all aspects of ERP system. Created Technical Documents for system back up information. Compiled data to write User Guide Documentation. Contracted for Rich Products; Analyst on ERP implementation for our Manufacturing plant in the UK. Tested all aspects of ERP system. Created Technical Documents for system back up information. Compiled data to write User Guide Documentation.



Adelphia Communications

• Sr. Software Analyst

  • Sep 2003 - Apr 2004

  Adept at both CSG and DST billing integration systems. A Member of the Billing Assurance Project, which uncovered over $15M in reoccurring income. Subsequently, over 30,000 old rate codes were deleted to help standardize both billing systems. Implemented pricing increases by altering technical pricing structure according to corporate requirements. Adept at both CSG and DST billing integration systems. A Member of the Billing Assurance Project, which uncovered over $15M in reoccurring income. Subsequently, over 30,000 old rate codes were deleted to help standardize both billing systems. Implemented pricing increases by altering technical pricing structure according to corporate requirements.



Merial Ltd.

• IS Business Analyst

  • Feb 2001 - May 2003

  Lead Analyst for three distinct phases of software development for both pc and web based applications for Merial's 250+ nationwide Field Sales Representatives and Sales Managers. As the lead, I gathered requirements, wrote technical documentation, oversaw development and progress of the application. Continued testing, alternating scripts, developed user guide, trained all users nationwide, trained the Help Desk to support the applications, and finally; Lead the installation, QC and supported… Show more Lead Analyst for three distinct phases of software development for both pc and web based applications for Merial's 250+ nationwide Field Sales Representatives and Sales Managers. As the lead, I gathered requirements, wrote technical documentation, oversaw development and progress of the application. Continued testing, alternating scripts, developed user guide, trained all users nationwide, trained the Help Desk to support the applications, and finally; Lead the installation, QC and supported all three phases of the Application following final roll-out. Reoccurring Lead Analyst for external Field Representatives and in house users, including coordination and continued training at the National Sales Meetings and Mid-Year Meetings. Designed screen change of business process in the legacy system that lowered customer care errors by 75%. Lead analyst for upgrade and conversion of ADP Payroll system for over 500 employees for Merial Corporate Operations resulted in a seamless transition with no disruption to payroll. Involved in the whole lifecycle of technical development including requirements gathering, high level design, and detailed documentation, testing and implementation and FDA validation requirements. Provided daily production support including a pivotal role in supporting $700M in sales for US Business in the areas of inventory allocation, materials management and shipping involving warehouse/logistical operations. Supported US Operations based on IBM Mainframe and AS400 legacy systems, running proprietary OM applications prior to going live with Oracle 11.5.7 ERP applications. Developed specifications, wrote ad-hoc queries in SQL and reports for the users system-wide. Show less Lead Analyst for three distinct phases of software development for both pc and web based applications for Merial's 250+ nationwide Field Sales Representatives and Sales Managers. As the lead, I gathered requirements, wrote technical documentation, oversaw development and progress of the application. Continued testing, alternating scripts, developed user guide, trained all users nationwide, trained the Help Desk to support the applications, and finally; Lead the installation, QC and supported… Show more Lead Analyst for three distinct phases of software development for both pc and web based applications for Merial's 250+ nationwide Field Sales Representatives and Sales Managers. As the lead, I gathered requirements, wrote technical documentation, oversaw development and progress of the application. Continued testing, alternating scripts, developed user guide, trained all users nationwide, trained the Help Desk to support the applications, and finally; Lead the installation, QC and supported all three phases of the Application following final roll-out. Reoccurring Lead Analyst for external Field Representatives and in house users, including coordination and continued training at the National Sales Meetings and Mid-Year Meetings. Designed screen change of business process in the legacy system that lowered customer care errors by 75%. Lead analyst for upgrade and conversion of ADP Payroll system for over 500 employees for Merial Corporate Operations resulted in a seamless transition with no disruption to payroll. Involved in the whole lifecycle of technical development including requirements gathering, high level design, and detailed documentation, testing and implementation and FDA validation requirements. Provided daily production support including a pivotal role in supporting $700M in sales for US Business in the areas of inventory allocation, materials management and shipping involving warehouse/logistical operations. Supported US Operations based on IBM Mainframe and AS400 legacy systems, running proprietary OM applications prior to going live with Oracle 11.5.7 ERP applications. Developed specifications, wrote ad-hoc queries in SQL and reports for the users system-wide. Show less



The Bridge at Open Arms

• Program Director

  • Aug 1997 - Nov 1997

  Director of a 14 bed emergency shelter for neglected and abused children, also included a 24-hour crisis line. Supervision of 14 employees. Responsibilities included developing new services and monitoring accordingly, providing in-service training on behavior modification, Crisis Prevention, and crisis line counseling. Conduct intakes, develop individual case plans and assign counseling responsibilities for each client unit. Coordinate the after-care follow-up plan. Conduct… Show more Director of a 14 bed emergency shelter for neglected and abused children, also included a 24-hour crisis line. Supervision of 14 employees. Responsibilities included developing new services and monitoring accordingly, providing in-service training on behavior modification, Crisis Prevention, and crisis line counseling. Conduct intakes, develop individual case plans and assign counseling responsibilities for each client unit. Coordinate the after-care follow-up plan. Conduct individual and family counseling sessions for clients. Act as a liaison with DFACS, law enforcement, court system, community agencies, and schools. Compile monthly statistical reports for funding sources and for management. To personally represent the agency at all times and through public radio, television and group appearances. Show less Director of a 14 bed emergency shelter for neglected and abused children, also included a 24-hour crisis line. Supervision of 14 employees. Responsibilities included developing new services and monitoring accordingly, providing in-service training on behavior modification, Crisis Prevention, and crisis line counseling. Conduct intakes, develop individual case plans and assign counseling responsibilities for each client unit. Coordinate the after-care follow-up plan. Conduct… Show more Director of a 14 bed emergency shelter for neglected and abused children, also included a 24-hour crisis line. Supervision of 14 employees. Responsibilities included developing new services and monitoring accordingly, providing in-service training on behavior modification, Crisis Prevention, and crisis line counseling. Conduct intakes, develop individual case plans and assign counseling responsibilities for each client unit. Coordinate the after-care follow-up plan. Conduct individual and family counseling sessions for clients. Act as a liaison with DFACS, law enforcement, court system, community agencies, and schools. Compile monthly statistical reports for funding sources and for management. To personally represent the agency at all times and through public radio, television and group appearances. Show less