Kallu Omotayo
Business Data Analyst, Customer Data Analytics at NNPC Retail Ltd.- Claim this Profile
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Bio
Credentials
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Certified ScrumMaster® (CSM®)
Scrum AllianceMar, 2023- Oct, 2024
Experience
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NNPC Retail Ltd.
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Nigeria
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Oil and Gas
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100 - 200 Employee
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Business Data Analyst, Customer Data Analytics
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Nov 2015 - Present
• Analyze business activities by gathering new functional requirements and identify areas of potential process improvement. • Provide process consultation by continuously assessing the impact, effectiveness and feasibility of proposed process/project plans.• Extract and analyze large volumes of historic data from clients’ customer loyalty programs/SAP ERPs/ CRMs/ Vendor Data Feeds.• Analyzed large volumes of historic data and synthesized current business intelligence to identify trends and patterns in the supply chain operations for data driven decision making • Conducting detailed analysis such as Data Modelling, Time-series Forecasting, Regression analysis and Classification methodologies to find patterns and trends and provide enhanced business intelligence to inform data-driven decisions• Generated complex BI reports, ensuring maintenance, update, and constant improvement using Alteryx and Power BI.• Automated end to end performance reports and work flows from data prep, clean up to presenting using Microsoft Excel and Power BI to show KPIs, Target Vs Achievement, MTD, YTD as well as LMTD and LYTD.• Created presentations on static and dynamic dashboards with visually appealing graphs using BI tools, providing business commentary along with storylines to foster easy comprehension by business stakeholders. Show less
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Senior Bulk and Coastal Business Specialist
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May 2013 - Nov 2015
Build, maintain and manage customer accounts and relationships to expand sales and customer base across coastal region. Manage the timely delivery of customer product needs along the supply chain and maintain a comprehensive and up-to-date database of information on all existing customer relationships/prospects .
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Barclaycard
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United Kingdom
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Financial Services
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700 & Above Employee
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Business Analyst
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Aug 2011 - May 2013
• Analyzed business requirements by researching specialized information and recommended solutions to issues and problems that arosee during the ongoing resolutions of missold Payment Protection Insurance (PPI) complaints. • Provided process consultation by continuously assessing the impact, effectiveness and feasibility of proposed change decisions on case handling procedures and presented recommendations to senior management to provide a perspective on the impact of process change on business operations. • Created presentations to share information and presented reports to management that kept them informed of the status of the projects, communicated upcoming changes and presented recommendations • Provided reliable, timely and independent assurance that the PPI complaints assessed were operating in line with agreed policies, procedures, time frame and delivered fair outcomes • Supported large teams of complaint investigators and team managers by delivering training and accreditation of new staff to ensure the delivery of a consistent outcome on cases worked • Developed insightful management information to report on results from assessments. Show less
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Education
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Seneca College
Postgraduate Degree, Business Analytics -
2010 - 2011
CEPMLP, University of Dundee
Master's degree, International Business Management, Oil & Gas -
2002 - 2007
Abubakar Tafawa Balewa University, Bauchi
B.Eng, Petroleum Engineering
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