Douglas W. Capitan, M.Ed., MPA

Assistant Professor at Navajo Technical University
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Contact Information
us****@****om
(386) 825-5501
Location
Ganado, Arizona, United States, US

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Experience

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Assistant Professor
      • Aug 2023 - Present
    • Acting Executive Director
      • Nov 2022 - Aug 2023

    • Department Manager
      • Jun 2022 - Aug 2023

      Manages and oversees the management, administration, and policies related to division Human Resources, accounting, division budget, payments and management of Navajo Nation loan programs, facility/property maintenance, and information technologies.

    • Sr. Project Specialist
      • Jul 2019 - Jun 2022

      • Served as a trusted advisor, providing strategic advice to senior leadership regarding public policy, constituent outreach, intergovernmental relations as well as supporting key leadership by planning and managing special projects.• Developed and utilized measures to assess project goal and outcome achievement through the use of available tools and techniques to ensure projects are sustainable, on target and on budget.• Designed, implemented, and managed ongoing projects while directing the related resources including, but not limited to: budget planning and management, supervising a team of five (5) personnel, and coordinating activities to successful completion.• Served on the Navajo Nation COVID-19 Response Task Force for logistics and implementation of special projects as well as managed the Navajo CARES Act Artisan/Business Grant Program budget, providing more than $30 million dollars in federal resources to Navajo artisans and small business.• Building and sustaining collaborative relationships internal and external to facilitate the mutual accomplishments of organizational goals. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Services Specialist
      • Oct 2018 - Apr 2019

      • Collaborated with senior program managers to define and identify challenges, foster communication, recognize critical milestones, facilitated college-wide collaboration and mapped strategic goals for student retention and recruitment. • Partnered with college enrollment and student success leadership to construct support strategies for all student support specialists to better serve online students, respond to new customer concerns/questions and identify opportunities for improvement. • Leveraged knowledge of student financial aid and scholarships to facilitate development of strategic planning and organization to enhance student retention, recruitment, and engagement. • Coordinated the tracking of online program enrolled students and delivery of timely reports on enrolled students. • Trained, mentored, and directly supervised student success specialists and coaches to enhance the experience of students admitted and enrolled in RioNational. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Financial Resource Coordinator
      • Feb 2013 - Jun 2018

      • Delivered key service components of the student experience; including student financial aid advocacy, recruitment, housing, orientation programming, ongoing student services support, student engagement activities, community service, and other student retention activities. • Assist in the development, promotion, and implementation of programs such as developing lectures, leading workshops, organizing mentorship programs, and engaging in one-on-one counseling sessions to support student retention and socialization/acculturation; as well as assist in the design and implementation of new student and transfer student orientation and retention programming. • Collaborated with the institution financial aid office and college administration to facilitate budget planning and management, program tracking, expenditure reports, and operational tracking of over 70 institutional, private and community scholarships. • Designated by college dean to serve on a university-wide board of medical compassionate/withdrawals to oversee the management and processing of college medical/compassionate withdrawals, data management, and communication. • Mentored, trained, and supervised a team of five (5) student employees and two professional staff. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Sr. Student Enrollment Officer
      • May 2010 - Mar 2013

      • Facilitated program functions related to enrollment management of the unit to provide direct communication between division of enrollment management and students regarding admissions, registration, financial aid and scholarships. • Research and analyzed student accounts to interpret the eligibility criteria of any applicable federal, state, and institutional funding based on federal financial aid policies. • Investigate student issues, questions and concerns. Resolve any conflicts regarding academic or enrollment issues and/or concerns, followed up on outcomes and fostered effective communication between institution and students. • Oversaw the university athletic scholarship awarding, administration, and disbursement of over $5.3 million in financial aid while adhering to external and internal funding policies. • Trained and mentored staff on advising and counseling prospective and current students on university processes for scholarships and financial aid. Show less

    • Lead Educational Mentor/Tutor
      • Aug 2007 - Dec 2009

      • Developed, recommended and managed educational and communication strategies for progressing the education of 40 Upward Bound students - grades 8 to 12. • Planned and organized the learning strategies program for first generation students and provided timely, complete and comprehensive reports to the program director. • Created and scheduled curriculum and tutoring activities, lesson plans and activity reports. • Implemented educational workshops/seminars, team-building exercises and cultural activities. • Supervised a team of six (6) mentor/tutor student staff. Show less

    • Non-profit Organizations
    • 1 - 100 Employee
    • MPower Coordinator
      • May 2003 - May 2007

      • Coordinated culturally, linguistically, and socially relevant Center for Disease Control (CDC) interventions, program models and educational sessions. • Developed and maintained social marketing, website information, posters, television/radio commercials, brochures, print ads, educational activities, community events, outreach events and program recruitment. • Processed statistical and confidential data pertaining to tracking HIV/STD exposure in vulnerable populations. • Produced monthly detailed project reports in accordance to CDC and NM Department of Health protocol and procedure. • Conducted CDC, federal, and private contract analysis and research for current and future contracts/grants. • Managed two (2) office locations and supervised two (2) professional staff and over 15 volunteers. Show less

Education

  • Arizona State University
    Master of Education - MEd, Higher Education/Higher Education Administration
    2013 - 2016
  • The University of New Mexico
    Master of Public Administration (M.P.A.), Public Management
    2010 - 2012
  • The University of New Mexico
    Master of Public Administration - MPA, Public Administration
  • The University of New Mexico
    Bachelor of Arts (B.A.), Mass Communication/Media Studies
    2000 - 2009
  • The University of New Mexico
    Bachelor of Arts - BA, Communication and Media Studies
    2000 - 2009

Community

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