Manager

• Dec 2022 - Present

Shift Lead

• Aug 2021 - Present

Server

• Sep 2020 - Present

Server / Trainer

• Dec 2017 - Mar 2020

As a captain server and a seasoned trainer, I am responsible for my zone of servers and trainees. The overall wellness of the area as well as meeting with every table and server throughout the shift to ensure everything is running smoothly. Assisting with origination, steps of service and stepping in to create solutions to any problems that may arise. A point of contact for every server and table in my zone. Creating a calm environment for the staff and guests alike and staying up to date with food, beverage, POS system, and policy knowledge. Show less

Assistant Retail Manager

• Jul 2019 - Dec 2019

My duties include but are not limited to running the day to day operations at the Display: California flagship store as well as Display: California on the road. Day to day operations vary from Visual merchandising, floor changes, creating staff schedules, and inventory. Other duties include handling up keep of financials, placing and receiving product shipments for the store, running special pop-ups in our annex space and up keep of marketing on our social media platforms.

Keyholder

• Oct 2018 - Dec 2019

My duties include opening and closing the store, keeping it clean, organized and aesthetically pleasing for our guests. Providing excellent customer service which includes but not limited to being knowledgeable about all vendors, local events, and upcoming products. Working together with other locations and off site management to make sure the guests needs come first and to ensure our standard of customer service.

Server /Trainer

• Apr 2013 - Nov 2017

Following the steps of service to ensure every customer is given gold standard service from start to finish of every visit. Showing excellent knowledge of the rotating food and beverage menu including all seasonal and specials that are live. Engaging with guests with a smile and up beat attitude. Cash handling efficiently for the guests needs. Keeping both front and back of the house clean and neat. Being a well rounded team member who can multitask, provide a helping hand, and show leadership within the restaurant. As well as training new employees on the step of services we take to always give gold standard service to ensure they give guests the best customer service they can. Show less

Merchandiser

• Jan 2013 - Aug 2017

My experience with Chloe and Isabel has taught me so much about both teamwork and leadership as I continue to push my small business to sucess working within one of the top teams within the nation-wide company. Marketing the jewelry product through social media accounts such as facebook, pinterest, and instagram to engage potential new and repeat customers to my online boutique. Bringing different types of women together at events to show case the product and educate them on this growing lifestyle brand. Other responsibilies include to ensure my small business thrives through event planning, visual merchandising, social media presence, cash handling, ordering merchandise for clients and or for events. Top Regional Sales Team: April 2014- May 2015 Top National Team: October & December 2015, January, February, & May 2015 Top Ten Merchandiser in Top National Team: February 2016 Show less

PR Intern

• Mar 2015 - Jun 2015

My responsiblities included weekly updates to Cherise Henry, making editoral calendars, event planning, creating PR kits, assiting on photo shoots, and writing press for the The BMV Brand. In addition I created a timeline of progress with the brand concept and exposure to new audiences with the brands new swimwear line. My responsiblities included weekly updates to Cherise Henry, making editoral calendars, event planning, creating PR kits, assiting on photo shoots, and writing press for the The BMV Brand. In addition I created a timeline of progress with the brand concept and exposure to new audiences with the brands new swimwear line.

Server

• Feb 2011 - Mar 2013

Greeting guests while creating a relaxed environment for them to dine in. Executing excellent knowledge of the menu both food, bar drinks, and nightly chef specials. Work well with the P.O.S system Micros. Performing excellent customer service and giving our guests every opportunity to enjoy themselves, by up selling and connecting with the guests to better understand what they might need. or want. Taking care of payments in a timely manner. Cash handling. Cleaning and stocking back and front of the house throughout any given shift. Being a team player and helping out other servers, bartenders, and runners to ensure everything runs smoothly for our staff as well as our guests. Show less

Server

• Jul 2005 - Mar 2011

Hostess, take-out, and server. Customer service and cash handling are very important. The ability to multi-task in a fast paced environment with executing excellent customer service to customers. Hostess, take-out, and server. Customer service and cash handling are very important. The ability to multi-task in a fast paced environment with executing excellent customer service to customers.