Experience

The Travel Network Group

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Head Of Marketing

  • Jul 2022 - Present

• Senior Marketing Manager

  • Jan 2022 - Jul 2022

• Marketing Manager

  • Feb 2018 - Jan 2022

• Senior Marketing Executive

  • Sep 2017 - Jan 2018

• Product Executive

  • Aug 2016 - Sep 2017



Arora Hotels

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Savill Court Hotel (Placement Student / Reception)

  • Jul 2014 - Jul 2015

  • Gained an in depth knowledge of Opera PMS system through guest registration, allocation of rooms and reservations. • Maximised sales revenue through up-selling and marketing securing a number of high value bookings.• Oversaw a number of high profile events with both leisure and corporate clients. • Trained and supervised new staff members in the absence of management. • Liaised with a number of third party companies via telephone and email whilst temporarily covering for a member of the reservations team. • Maintained up to date function sheets in order to prepare contingency plans and communicate across to others.



Debenhams

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Advisor

  • Sep 2010 - Jun 2014

  • Providing an excellent level of customer service at all times and gaining positive customer feedback through our online service. • Promotion and opening of store cards. • Solving customer queries and complaints in a professional manner • Working both individually and as part of a team in order to achieve departmental and regional targets. • Providing an excellent level of customer service at all times and gaining positive customer feedback through our online service. • Promotion and opening of store cards. • Solving customer queries and complaints in a professional manner • Working both individually and as part of a team in order to achieve departmental and regional targets.