Senior Director of Corporate Development

• Jan 2022 - Present

• Managed M&A transactions from negotiation through integration to inorganically expand into EMEA and APAC by collaborating with and indirectly managing resources across every department

Director of Corporate Development

• Mar 2021 - Jan 2022

Chief of Staff to the COO

• Jan 2020 - Mar 2021

• Acted as a trusted advisor and thought partner to the Chief Operating Officer on organization wide operational and strategic topics including long-term vision, initiative prioritization, operational challenges, and stakeholder management• Drove strategic initiatives and discrete projects by working cross departmentally, such as defining the five-quarter roadmap, technical migration of partner accounts responsible for generating >70% of monthly recurring revenue, and an international acquisition to coincide with launching into EMEA• Supported COO through hypergrowth stage, including increasing gross revenue 200% YoY, increasing headcount from 300 to 800+, and a Series F raise of $96M Show less

Director of Product Development

• Oct 2018 - Jan 2020

• Defined and owned the SaaS distribution platform roadmap that serves as the hub of all business activities by collaborating with internal stakeholders, vendors, customers, and engineering teams to identify and prioritize platform features, enhancements, and bug fixes• Managed product development team responsible for working interdepartmentally to gather and refine business requirements, managing the software development lifecycle, the beta testing program of new features, driving user adoption, and creating release notes and process documentation• Managed the platform-as-a-service strategic relationship with Arrow Electronics, including managing custom development features and enhancements, triaging bugs and issues, and training users Show less

Global Cloud Business Analyst (Consultant)

• Nov 2017 - Sep 2018

• Led feature initiatives and new vendor onboardings on a global cloud brokerage platform • Managed cutover to a PaaS solution, including creating and executing change management plan, driving custom development work with the vendor, and data conversion activities • Led feature initiatives and new vendor onboardings on a global cloud brokerage platform • Managed cutover to a PaaS solution, including creating and executing change management plan, driving custom development work with the vendor, and data conversion activities

Senior Consultant

• Jun 2011 - Sep 2018

Consulted on high priority, strategic initiatives across IT services, telecom, financial services, government, non-profit, real estate, and educational industries. Client Work: • Global Cloud Business Analysis at Arrow Electronics • Change Management at Discovery Education • Project Management at USA Swimming • Business Analysis at Western Union • Program / Project Management at Charter Communications • SharePoint / K2 Implementation at Orion Registrar • Acquisition and Disposition Process Analysis at Aimco • COTS Implementation at 3M Motor Vehicle Systems and Services Show less

Project Manager (Consultant)

• Feb 2017 - Aug 2018

• Managed status reporting, budget tracking, and release management for a highly visible, mobile friendly website and web application relaunch replatformed on a new Content Management System • Managed status reporting, budget tracking, and release management for a highly visible, mobile friendly website and web application relaunch replatformed on a new Content Management System

Change Management Lead (Consultant)

• Jun 2017 - Oct 2017

• Created and executed change management strategy and communication plan for a company wide Salesforce CPQ rollout touching 300+ employees • Engaged and managed key stakeholders and change champions throughout project development, testing, and rollout to ensure consistent feedback loop to drive project adoption • Created and executed change management strategy and communication plan for a company wide Salesforce CPQ rollout touching 300+ employees • Engaged and managed key stakeholders and change champions throughout project development, testing, and rollout to ensure consistent feedback loop to drive project adoption

Business Systems Analyst (Consultant)

• Sep 2016 - Jan 2017

Project: Video Conferencing Custom App Role: Business Analyst • Elicited business requirements for a custom video conferencing web application • Conducted end user interviews identifying existing solution defects, enhancement requests, and additional requirements • Created user stories to document required functionality across four personas • Conducted iterative design review sessions with key stakeholders Project: Application Rationalization Role: Business Analyst • Developed overarching application rationalization strategy for End User Computing strategic roadmap • Analyzed 19,000+ enterprise wide desktop applications, identifying data integrity, versioning, and duplicative issues for clean up across windows and linux machines • Prioritized and documented critical applications for review and assessment with engineering teams Show less

Program Manager (Consultant)

• Nov 2014 - Jul 2016

Project: YouTube App Integration Role: Project Manager • Managed a team of 50+ resources to develop and implement the YouTube Living Room Experience in a cloud based guide solution for a 20,000 participant trial • Coordinated lab and production environment standups to support development, test team needs, and operational requirements • Coordinated timelines across 6 separate in-house and vendor development teams to deliver critical functionality in alignment with executive asks • Responsible for project communication and tracking, coordination of technical resources, and bridging the gap between product requirements and development Project: Cross Platform Feature Development Role: Business Analyst • Performed analysis of current Search feature state across .Net, iOS, Android, and Client based platforms, identifying gaps and enhancement opportunities • Documented product requirements and created corresponding user stories for review with a team of 20+ resources • Led daily standups, backlog grooming sessions, and sprint planning sessions to define and prioritize development work Project: Advanced Technology Solution Implementation Role: Program Manager • Managed customer operations for a highly visible, FCC mandated initiative which included launching a new set top box and cloud based guide using downloadable conditional access for a customer trial • Managed customer recruiting and scheduling, technician training, launch and post launch support processes, documentation kits, daily dashboard metric reporting, and cross functional troubleshooting on a team of 30+ resources • Responsible for driving resolution of critical launch gating defects across 6 separate development teams Show less

Business Analyst (Consultant)

• Jul 2014 - Oct 2014

• Led joint application design sessions with key stakeholders to identify and review business and system requirements for a SharePoint / K2 implementation • Performed business and process analysis, including the creation of user stories and wireframes, to document and communicate design discussions • Conducted informational interviews with key stakeholders to assist in developing a change management plan • Responsible for the creation and turnover of test case scenarios to internal system testers • Provided training and ongoing end user support to domestic and international auditors Show less

Business Analyst (Consultant)

• Jun 2014 - Jun 2014

• Led functional team meetings to elicit and document current state processes and activities with key stakeholders for property acquisitions and dispositions • Performed analysis of the current state processes to identify issues and redundancies • Created future state process flows to illustrate the IT activities and cross functional touch points throughout complex processes • Led functional team meetings to elicit and document current state processes and activities with key stakeholders for property acquisitions and dispositions • Performed analysis of the current state processes to identify issues and redundancies • Created future state process flows to illustrate the IT activities and cross functional touch points throughout complex processes

Business Analyst (Consultant)

• Jun 2011 - May 2014

• Performed functional and technical business analysis, including the creation of use cases and business rules, for a COTS product implementation in the government sector • Led weekly functional team meetings to review team status, mitigate risk, and develop action plans • Represented functional team in project wide meetings and escalated issues to project management for resolution • Wrote interface design specifications to support customer data validations against USPS and state government databases • Responsible for the turnover of functional and interface designs to development, documentation, and quality assurance teams • Created process flows and ad hoc documentation to assist with knowledge transfer of new system solutions • Created spreadsheets to track outstanding work items and forecast hours to completion to provide a high level view to project management • Performed quality assurance testing to validate product functions were fit for purpose and met documented business requirements Show less

Business Analyst

• Aug 2009 - Jun 2011

• Redesigned and managed data conversion ETL processes, which unified over 500 data sites from multiple legacy systems on a single data platform, resulting in reduction in errors and overall conversion time• Wrote SQL queries to validate and troubleshoot conversion code and data issues across production and test environments• Developed documentation standards and managed document creation across an eight person team for data conversion processes, which facilitated knowledge sharing for usability initiatives• Gathered business requirements for new conversion processes and identified, documented, and escalated issues for resolution with key decision makers• Executed setups for Oracle Order Management module and provided ongoing end-user support• Responsible for the conversion of Supplier, Vertex Exemption Certificate, Pricing, Employee, and Sales Representative data for over 125 locations across 15+ wavesPrimary focus: Data Conversion, Project Management, Report & Process Prototype Show less

Project Management Associate (Consultant)

• Jan 2008 - Aug 2009

• Developed and managed daily and weekly reporting and metrics for project management, identifying data trends and data integrity issues• Led weekly meetings with key stakeholders to review project status and prioritize functional development• Executed integrated and unit test scripts for the Oracle Order Management module• Managed project financials from forecast to invoice for over 50 resourcesPrimary focus: Project Management, Delivery Coordination

Practice Associate

• Jan 2008 - Aug 2009

Client Work: • Oracle R12 ERP Implementation at Pro-Build Holdings (Define Phase through Deployment Phase) Client Work: • Oracle R12 ERP Implementation at Pro-Build Holdings (Define Phase through Deployment Phase)