Experience

Zettle by PayPal

• Sweden
• Financial Services
• 200 - 300 Employee

• Head of Direct Sales Channels - Brazil

  • Oct 2021 - Jan 2023

  Responsible for managing direct sales teams: inside sales, key account and third part sales channels.

• Head of Reseller Brazil

  • Dec 2019 - Oct 2021

  Responsible for remodeling the third-party sales channels area in Brazil. Focused on developing this channel through external consultants, integrators, technology partners and companies specializing in sales. The biggest highlights of this period were: - To be the company's largest acquisition channel in Brazil for the first time in a 5-year history of the area - We turned the area into the most relevant revenue generation channel for the first time in a 5-year… Show more Responsible for remodeling the third-party sales channels area in Brazil. Focused on developing this channel through external consultants, integrators, technology partners and companies specializing in sales. The biggest highlights of this period were: - To be the company's largest acquisition channel in Brazil for the first time in a 5-year history of the area - We turned the area into the most relevant revenue generation channel for the first time in a 5-year history - We digitized the sales process to enable our partners to continue selling even during the pandemic, and we grew exponentially even as an offline payment method - We managed to build the most profitable team in the company, eliminating high-cost activities with low returns and focusing on generating more accurate opportunities Due to the results obtained, I was invited to assist in the development of other direct sales channels of the company, building excellent results in 2022.



Nexaas

• Brazil
• Software Development
• 1 - 100 Employee

• CCO - Chief Commercial Officer

  • Nov 2018 - Oct 2019

  Responsible for the construction of the commercial strategy for SaaS products, with hiring, training and are of commercial team, support and implementation. Responsible for working the Omnichannel concept with the market, based on the technologies made available by Nexaas, taking strategic negotiations directly.

• Head Of Products - Commercial

  • Apr 2018 - Oct 2018



PDVend

• Brazil
• International Trade and Development

• Head of Commercial Operations

  • Mar 2018 - Oct 2019

  Responsible for building business strategy, testing scalable business models in line with new market trends, hiring, training and managing teams with specific skills for each stage of evolving business. Responsible for building and working on innovation pitch for retail with disruptive technologies focused on mobility, increased productivity, performance in the attendance and integration of sales channels, taking strategic negotiations directly. Responsible for building business strategy, testing scalable business models in line with new market trends, hiring, training and managing teams with specific skills for each stage of evolving business. Responsible for building and working on innovation pitch for retail with disruptive technologies focused on mobility, increased productivity, performance in the attendance and integration of sales channels, taking strategic negotiations directly.



TrustedCompany

• Hong Kong
• Technology, Information and Internet
• 1 - 100 Employee

• Head Of Strategic Partnerships

  • Jul 2017 - Feb 2018

  ✓ Responsible for development and application of commercial sales plan for partners in Brazil with direct strategic sales and negotiation at C level; ✓ Responsible for the development of strategic partnership plan and organic growth aiming increasing brand awareness and country users; ✓ Missionary of the company, evangelizer of concept and product; ✓ Member of the strategy development council, working with local and global actions, including product development; Main… Show more ✓ Responsible for development and application of commercial sales plan for partners in Brazil with direct strategic sales and negotiation at C level; ✓ Responsible for the development of strategic partnership plan and organic growth aiming increasing brand awareness and country users; ✓ Missionary of the company, evangelizer of concept and product; ✓ Member of the strategy development council, working with local and global actions, including product development; Main achievements: • Idealizer and responsible for the first program of expansion by B2B and B2C partnerships, generating more than 15 thousand of new opportunities in 2 months of action; • After success with partnerships programs and actions, it become to be the main strategy of the company at global level

• Commercial Director

  • Jun 2016 - Jul 2017

  With management team, responsible for developing the strategic sales plan in Brazil, attracting new partners, clients and working the product hold map. Also in charge of sales, SDR and customer service support. Missionary of reputation and transparency in digital business, with a mission to build a safer market for buyers and companies. Achievements - Responsible for 30% of the company's global revenue in new business; - Founder of the first brand expansion program by… Show more With management team, responsible for developing the strategic sales plan in Brazil, attracting new partners, clients and working the product hold map. Also in charge of sales, SDR and customer service support. Missionary of reputation and transparency in digital business, with a mission to build a safer market for buyers and companies. Achievements - Responsible for 30% of the company's global revenue in new business; - Founder of the first brand expansion program by B2B and B2C partnerships (12 new partnerships with 15 thousands prospection opportunities in the first 2 months of action) ; - Development and application of the commercial management model in Brazil and in parts, in other markets; - Support to VP in the development of retention strategies, fundraising and brand development.

• Manager of New Business Development

  • Jun 2015 - Jun 2016

  Work in the commercial area for the development of the Brazilian market within a new concept of credibility and reliability of companies and services. Main objective is to create an environment of trust between businesses and consumers, thus allowing the growth of online sales market in a concrete and stable manner, what means increasing sales conversion rates in e-commerce. Main activities: ✓ Acting in the commercial area for the development of Brazilian market at C level,… Show more Work in the commercial area for the development of the Brazilian market within a new concept of credibility and reliability of companies and services. Main objective is to create an environment of trust between businesses and consumers, thus allowing the growth of online sales market in a concrete and stable manner, what means increasing sales conversion rates in e-commerce. Main activities: ✓ Acting in the commercial area for the development of Brazilian market at C level, within a new concept of credibility and reliability of companies and services; ✓ Analysis, segmentation and market prospecting; ✓ Market Education; ✓ Direct sale of services at C level; ✓ Responsible for satisfaction and management of clients' portfolio; ✓ Focus on KPIs established by the global commercial guideline; Main achievements: • Record holder in new business globally; • Responsible for the largest contract ever closed globally; • With internal changes and results achieved, invited to act as responsible for commercial operations in Brazil.



B2W Digital

• Brazil
• Technology, Information and Internet
• 700 & Above Employee

• Senior Sales Key Account Executive

  • Oct 2014 - Jun 2015

  - Responsible for development and sales of transport services, warehousing and fulfillment; - Development projects of new services (focus in industry and e-commerce for fractionated); - Management and prospecting dedicated operations, focused on meeting the specific needs and demands of operation; - Support implementation of new projects; - Market trend development plan; - After Sales Management ensuring planned results; - Development of new services and business - Responsible for development and sales of transport services, warehousing and fulfillment; - Development projects of new services (focus in industry and e-commerce for fractionated); - Management and prospecting dedicated operations, focused on meeting the specific needs and demands of operation; - Support implementation of new projects; - Market trend development plan; - After Sales Management ensuring planned results; - Development of new services and business



Americanas Entrega

• Brazil
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Senior Sales Key Account Executive

  • Oct 2014 - Nov 2014

  - Responsible for development and sales of transport services, warehousing and fulfillment; - Development projects of new services (focus in industry and e-commerce for fractionated); - Management and prospecting dedicated operations, focused on meeting the specific needs and demands of operation; - Support implementation of new projects;

• Key Account Manager

  • Oct 2012 - Sep 2014

  Responsible for managing strategic operations, develop KPIs and ensure excellent level of service. Main projects: - Structuring and manage dedicated operations of Apple Care in Brazil by Directlog. -> Increase the value of the operation at over 4 times in a year and a half; - Customer service levels on average by 97,5% - Construction and management of Amazon distribution project in the Brazilian market by Direct Percel Service, with an average achievement of SLA… Show more Responsible for managing strategic operations, develop KPIs and ensure excellent level of service. Main projects: - Structuring and manage dedicated operations of Apple Care in Brazil by Directlog. -> Increase the value of the operation at over 4 times in a year and a half; - Customer service levels on average by 97,5% - Construction and management of Amazon distribution project in the Brazilian market by Direct Percel Service, with an average achievement of SLA of 96.8%; - Participation and management of Natura Biosphera distribution project;

• Analyst of Implementation

  • Oct 2011 - Oct 2012

  - Responsible for ensuring and managing the entry of new clients (portfolio of 20 projects, mainly large retailers, industries and famous brands); - Direct action in checking commercial agreement with the operational capacity; - In charge of KPIs and SLAs agreed with sales team.



Mana Pilhas e Eletronicos LTDA

• São Paulo Area, Brazil

• Founder – In charge of commercial area

  • Feb 2006 - Sep 2011

  - Responsible for general management, international contracts and development of new sales channels, including e-commerce - Responsible for general management, international contracts and development of new sales channels, including e-commerce