Experience

Penshaw View

• United Kingdom
• Education Management
• 1 - 100 Employee

• Business and HR Trainer

  • May 2023 - Present



Village Nursing and Care Home

• Murton, England, United Kingdom

• Care Assistant/Team Leader/COVID-19 Marshall/Administrator

  • Oct 2014 - May 2023

  Throughout my time with my current employer, I have taken on additional roles and responsibilities. Resulting in gaining hands on experiences of different elements in an employees life cycle. Care Assistant - I have played an active role in increasing the morale of staff and residents. Social and Health care work is incredibly rewarding. However, it is emotionally and physically testing and relationships are built between staff and the residents. Therefore, I have introduced both internal and external activities stimulating everyone's mental and physical wellbeing, which was particularly successful throughout the recent pandemic. Team Leader - Besides being responsible for supporting and supervising 60 members of staff. I am responsible for conducting quarterly supervisions and annual appraisals. Administrator - Due to the back-office consisting of a small team, I provide clerical and administrative assistance in response to sickness and annual leave. I am responsible for the creation and implementation of a long-term solution to overcoming an issue with lack of available space to store sensitive and confidential documentation. Inputting monthly payroll data for permanent members of staff and for the occasional agency workers. Sending data to an external company to create BACs file. Accepting and reviewing referee responses and ensuring that all referees have been contacted and chased. Whilst making sure all gaps in employment history have been identified and explained. Maintaining accuracy of personnel files such as notifying management and individual employees of upcoming renewal dates for DBS checks. Reviewing and updating staff training matrix via data collated from online training platform and other external providers. Any gaps or non-compliance identified are shared with senior management. I was assigned the responsibility of creating the Care Homes website and have continued to create engaging content for this and other social media channels. Show less



Next

• United Kingdom
• Retail
• 700 & Above Employee

• Team Coach and Sales Assistant

  • Apr 2013 - Dec 2015

  Delivering onboarding training on a 1-2-1 basis and supporting new members of staff in applying training to the shop floor. Including, monitoring performance throughout probation period and reporting feedback on progress and overall performance. As a 'point of contact' for all Sales Assistant and assisting management in completing a range of back office and shop floor tasks. Readily available to provide physical assistance and or advice in dealing with a variety of incidents within the store. Show less