Kateryna Skochko

R&D Partnership Manager at G2A.COM
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Contact Information
us****@****om
(386) 825-5501
Location
Rzeszów, Podkarpackie, Poland, PL
Languages
  • Russian Native or bilingual proficiency
  • Ukrainian Native or bilingual proficiency
  • English Full professional proficiency
  • Polish Full professional proficiency
Skills

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Bio

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Credentials

  • "SKUTECZNA SPRZEDAŻ I EFEKTYWNA OBSŁUGA KLIENTA"
    PRO Business Solutions
    Apr, 2021
    - Nov, 2024

Experience

  • G2A.COM
    • Netherlands
    • Software Development
    • 300 - 400 Employee
    • R&D Partnership Manager
      • Jan 2022 - Present

      - establishing strong and long-term business relationships with partners, helping them to increase revenues generated on the G2A Marketplace- maintaining and developing a client portfolio, ensuring a high level of care- identifying the needs of the client / company, cooperating with other departments to increase clients' portfolio- ensuring compliance with established KPIs, preparing reports

    • Junior Account Manager
      • Mar 2021 - Dec 2021

      - operating as the lead point of contact for any and all matters specific to accounts- building and maintaining strong, long-lasting customer relationships- overseeing customer account management, including negotiating contracts and agreements to maximize profit- collecting and analyzing data concerning consumer behavior to understand changing needs

    • Business Support Specialist
      • Apr 2018 - Mar 2021

      - providing the first level of contact with the customer, providing answers to basic and complex problems / questions of customers through the ticket system,- using proficiency in customer service to ensure quality beyond customer expectations,- creating and maintaining a good company image,- has very good knowledge of G2A Marketplace and G2A PAY products,- has a complete set of action schemes in force in the department, is able to apply them in practice and is able to give an opinion on the introduction of improvements to the procedures already in force,- can act as a Shift Manager to ensure customer service consistency,- performing tasks ordered by Team Leader / Manager.

    • Junior Business Support Assistant
      • Jul 2017 - Apr 2018

      - working at the office at scheduled hours,- searching for new business partners as far as promotion of company's offer is concerned, - taking care of marketing contacts and keeping long term relationship with them,- creating and conducting marketing strategies for retail clients in order to maximize profit,- support promotions and searching for partners,- doing other tasks given by supervisor.

  • Self employed
    • Photographer
      • 2012 - Dec 2016

      Portfolio: https://500px.com/katiakoka Portfolio: https://500px.com/katiakoka

  • Bella Vista Beach Hotel Corfu
    • Sales Marketing Intern
      • Apr 2016 - Jul 2016

      - creating and maintaining marketing strategies thought social media and traveling websites;- customer relations management. - creating and maintaining marketing strategies thought social media and traveling websites;- customer relations management.

Education

  • Akademia Polonijna w Częstochowie
    Master's degree, Economy
    2015 - 2017
  • Krivyi Rih Economics Institute "Kyiv National Economic University named after V. Hetman"
    Master's degree, Economics and entrepreneurship
    2015 - 2017
  • Kriviy Rih National University
    Bachelor's degree, Economics and entrepreneurship
    2011 - 2015

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