Experience

Hennessy Automobile Companies

• United States
• Automotive
• 100 - 200 Employee

• JLR Executive Sales

  • May 2021 - Present



Jim Ellis Automotive Group

• United States
• Automotive
• 300 - 400 Employee

• Jim Ellis

  • Jul 2020 - May 2021



Asbury Automotive Group

• United States
• Automotive
• 700 & Above Employee

• Finance Manager

  • Feb 2020 - Jul 2020

  Providing seamless solutions to protect client investments.

• Sales Manager/ Internet Sales Director

  • Mar 2016 - Jul 2020

  ‪‪Overseeing and managing BDC representatives‪‪Monitoring and contacting Internet leads from our website, dealer, manufacturer and third party sites‪‪Determining each customer's vehicle needs by asking questions and listening‪‪Learning, understanding and adhering to call and email scripts‪‪Setting and confirming appointments, following up for each shown or missed appointment‪‪Gathering information for out of state customers and getting that information back to them in a timely manner‪‪Conducting weekly sales meetings and trainings‪‪Meeting with the sales managers and director regarding objectives, planned activities, reviews and analysis‪‪Following up with all clients that are connected to the dealership for business development‪‪‪‪Overseeing and managing BDC representatives

• Internet Sales

  • Oct 2013 - Feb 2017

  •Develops buyers by maintaining rapport with previous customers; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.•Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.•Demonstrates automobiles by explaining characteristics, capabilities, and features; demonstartions; explaining warranties and services.•Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.•Provides sales management information by completing reports.Skills and accolades:• Top 3 in sales throughout entire sales career with the dealership.• 2016 walk around champion Nalley Automotive Group (1st place out of 2,000 employees).• Chosen by management to conduct product knowledge training to help team improve sales and phone etiquette.•Top in customer service rating for district throughout sales career with Nalley and Infiniti Corporate.•Top 3 in Infiniti new car sales for the nation from 2015-2016 with Nalley Infiniti and Infiniti Corporate.



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Retail Training Store Manager

  • Jul 2004 - Aug 2011

  • Coaching all team members on effective selling techniques as well as how to track sales goals on a daily basis. Encouragement for each team member to share best ideas and practices were evident as well.• Created sales outreach events with local businesses and organizations to increase sales as well as increase awareness from a market prospective as well a community prospective.• Successfully completed The T-Mobile Career Development Program. The company selects 2 sales managers to train and grow to the next level.• Appointed Retail Training Manager in 2010. Trained sales associates and new managers on management duties and expectations for the Metro Atlanta South district.