Experience

Pearl Womens Center
• Medical Practices
• 1 - 100 Employee
• Surgery and Credentialing Coordinator

  • Mar 2022 - Present


ORM Fertility

• United States
• Medical Practices
• 1 - 100 Employee

• Patient Account Representative

  • Sep 2019 - Sep 2021

  I assist patients in navigating the often overwhelming financial landscape of reproductive and fertility treatment. Daily tasks include financial consultation, charge entry, cycle management, insurance eligibility and remittance, account reconciliation, payment collection and customer service. Frequent consultation with clinical teams and other departments to ensure seamless patient management in a high volume and medically complex environment. I assist patients in navigating the often overwhelming financial landscape of reproductive and fertility treatment. Daily tasks include financial consultation, charge entry, cycle management, insurance eligibility and remittance, account reconciliation, payment collection and customer service. Frequent consultation with clinical teams and other departments to ensure seamless patient management in a high volume and medically complex environment.



Solace Health

• United States
• Mental Health Care

• Operations Manager

  • Jun 2013 - Sep 2019

  Founding employee running all aspects of front and back office at busy concierge family practice clinic. Specialties include systems creation and analysis, workflow optimization, and drafting internal and external documentation. All clinic systems designed with an emphasis on efficiency and sustainability. Day-to-day tasks ensure seamless communication, organization and high quality patient care. These include scheduling, phones, patient check in and vitals, ordering, billing and collections, medical records management and lab collection.



Downtown Women's Center

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Family Planning Manager; Medical Office Receptionist and Technician

  • Aug 2006 - Jul 2013

  Identified the opportunity for business expansion, designed and managed clinic’s successful general gynecology program. Oversaw efficient provider and staff scheduling, supplies, staff training, and general program support. Ran many aspects of front desk at busy women’s reproductive care clinic: phones, scheduling, greeting patients, coordinating charts and paperwork, providing medical information and pre-op counseling, billing, etc. Assisted doctors and coworkers during surgery and recovery, collected and ran labs, and provided support and guidance to patients.



BRIDGEVIEW WOMENS HEALTH, LLC

• United States
• 1 - 100 Employee

• Medical Office Receptionist

  • Nov 2010 - Nov 2011

  Specialized in scheduling, patient check-in and payment, chart and paperwork management at high-volume full service OBGYN practice. Assisted in medical records department and in back clinic rooming patients, running labs and taking vitals. Specialized in scheduling, patient check-in and payment, chart and paperwork management at high-volume full service OBGYN practice. Assisted in medical records department and in back clinic rooming patients, running labs and taking vitals.