Omar Ramirez

Finance Specialist at Zion Natl Park Forever Project
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Contact Information
us****@****om
(386) 825-5501
Location
Springdale, Utah, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • French Elementary proficiency

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Credentials

  • Ambulance Driver
    National Safety Council
    Jun, 2019
    - Nov, 2024
  • CPR/AED/First Aid
    National Safety Council
    Jun, 2019
    - Nov, 2024

Experience

  • Zion Natl Park Forever Project
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Finance Specialist
      • Dec 2022 - Present

      • Create an atmosphere of cooperation with all Forever staff, NPS employees, and the general public.• Act as the administrative assistant for ZFP President & CEO, Human Resources Manager, and othermanagement staff.• Collect, analyze, and file company expense records.• Receive donations, initiate tracking of donor information, and report to the philanthropic division.• Process sales revenue, prepare daily deposits and reports, and email reports to organization directors.• Understand the Chart of Accounts, budget information, and merchant platforms to handleinquiries and make adjustments.• Answer incoming customer, vendor, and staff telephone calls and handle requests promptly.• Monitor and maintain the organization's main email account.• Maintain the organization's archives, filing systems, and files as needed.• Update master forms and maintain stock for use.• Plan and execute organization events as needed.• Collect company credit card receipts and apply them to statements monthly.• Facilitate meeting and travel arrangements.• Take board meeting minutes and maintain a record of minutes and board correspondence.• Maintain database and permanent paperwork for new product review records.• Assist Philanthropic staff with collecting address lists.• Provide support for company audits.• Liaise with NPS staff as needed.• Assist other ZFP staff as needed.• Perform other duties as assigned by management. Show less

    • Warehouse Operations Assistant Manager
      • Nov 2020 - Dec 2022

      • Work under the direction of the Warehouse Operations Manager to run, manage, organize, and distribute park-related merchandise to various park and partner locations.• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment. • Analyze data via a Point of Sale program to better organize item locations, control inventory stored in our warehouse, and initiate warehouse-to-retail store transfers and inventory reporting.• Create and execute a daily list of priority tasks and team goals while leading the warehouse team by example.• Remain in constant contact with upper retail management and managers to ensure the continued success of overall retail operations.• Conduct inventory cycle counts/audits; continuously improving or creating new methods of maintaining precise counts throughout the year. • Prepare and participate in annual physical inventories at warehouse and Visitor Center locations.• Assist in essential customer service problem resolution in the manager's absence.• Aid in creating and establishing Standard Operating Procedures and protocols to achieve an efficient facility. • Aid in moving a high-dollar about of merchandise to the new facility; render 3-D models, assign locations based on various reports and factors, execute the move, and further organize. • Maintain a positive, fun, clean, organized, and safe warehouse environment.• Works alongside the warehouse team to receive, unpack, store, and label inventory products as it isdelivered.• Perform other duties as assigned by management.• Provide feedback to leadership on processes and branding opportunities or needs.• Assist with administrative needs as necessary. Show less

  • National Park Service
    • United States
    • Government Administration
    • 700 & Above Employee
    • Park Guide
      • May 2018 - Nov 2020

      • Maintained a statistical database for the Visitor Use Management Program (VUMP), a program established to improve visitor experiences while preserving the park and its natural resources. • Served as a lead for data analysis; division chiefs and other park management team members frequently asked questions or assigned projects. • Served as a Point of Contact for various park locations on highly visited holiday weekends; led position for Labor Day weekend (Zion’s second busiest holiday weekend; 77,000+ visitors total). • Cash register via Zion Forever Project (Zion National Park’s nonprofit partner) park stores, and Kolob Canyons Visitor Center (under supervision; park entrance and permit fees) when needed. • Oversaw/supervised as well as scheduled VUM park interns and rangers. • Created spreadsheets needed for park-wide and regional use, both internal and external. • Contact for handling difficult people and complex issues, including, but not limited to, trail closures, flooding, other natural disasters, long lines, and service animals. • Created Standard Operating Procedures (SOPs) for park-wide use. • Trained and mentored park interns, volunteers, and staff. • Researched, developed, and presented several interpretation talks (both formally and informally). • Staffed Zion National Park Visitor Centers (Zion Canyon and Kolob Canyons) and Human History Museum desks in a fast-paced, high-volume environment. • Effectively communicated with visitors who had language barriers regarding park information. • Translated between Spanish and English for both park staff and visitors. • Translated park Map & Guide into a Spanish information sheet; redesigned for year-round use (via Adobe InDesign). • Staffed park information phone line answering questions and assisting visitors. Show less

  • St. George Rehabilitation
    • St George, Utah, United States
    • Hospitality Aide
      • Apr 2020 - Aug 2020

      • Assisted senior citizens with various injuries or diagnoses with activities of daily living and other health needs. • Provided for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals. • Maintained patient stability by checking vital signs, weight and recording intake and output information. • Protected the organization's value by keeping patient information confidential. • Maintained work operations by following policies and procedures. • Communicated with patients responsibly and professionally. • Maintained effective communication between residents, medical staff, and management. • Assist nurses and CNAs by answering call lights and transporting residents. • Observed and reported symptoms of discomfort and drug reactions in patients to the nurses. • Maintained and cared for equipment and supplies Show less

  • Intergovernmental Internship Cooperative
    • Zion National Park
    • Visitor Use Management (VUM) Intern
      • May 2015 - May 2018

      • Managed statistical databases to further the development of future park plans. • Assisted with the organization, inventory, and stocking of Zion Forever Project warehouse/park stores. • Developed and improved interpersonal and communication skills to assist and inform both coworkers and visitors. • Tended to visitors with medical emergencies throughout the park, primarily dehydration-related issues at the Visitor Center shuttle stop. • Acquired professional etiquette (in-person and over the phone). • Effectively learned to manage time and prioritize tasks. • Required to find solutions under stressful conditions. Show less

Education

  • Southern Utah University
    Biology
  • Pine View High School
    High School Diploma

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