Experience

Lean Enterprise Institute

• United States
• Research
• 1 - 100 Employee

• Senior Advisor and Coach

  • 2014 - Present

  Greater Boston Area Lean coach and practitioner, Lean healthcare instructor

• Executive Director

  • Oct 2015 - 2020

  Greater Boston Area



Alice Lee and Associates LLC

• President

  • 2014 - Present

  Greater Boston Area Executive lean coach and advisor



Lean Management Journal

• Editorial Board

  • Feb 2013 - Present

  London, United Kingdom Lean Management Journal is a leading publication on lean and continuous improvement offering in-depth analysis, commentary, case studies and reviews to provide insight into the most important issues facing the lean community. LMJ launched in 2009 as a cross sector publication, and has subscribers throughout Europe, South America, Australia and the United States.



Worcester Polytechnic Institute

• United States
• Higher Education
• 700 & Above Employee

• Strategic Advisory Board

  • 2012 - Present

  Worcester, MA The board includes members from industry, healthcare providers, and other academic organizations who work closely with HDI leadership to assess the institute’s current initiatives and direct future plans.



Catalysis Inc.

• United States
• Professional Training and Coaching
• 100 - 200 Employee

• Advisory Board, Healthcare Value Network

  • 2012 - 2016



The Ohio State University

• United States
• Higher Education
• 700 & Above Employee

• Coaching Faculty, Master of Business Operational Excellence Program

  • 2012 - 2015

  Columbus, Ohio



Beth Israel Deaconess Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Advisor, Supply Chain

  • 2011 - 2014

  Greater Boston Area Work closely with the Vice President of Supply Chain to develop a systematic approach towards building and managing our supply chain.

• Vice President, Business Transformation

  • 2009 - 2014

  Greater Boston Area Responsible leader for introducing and effectuating an environment of Operations Excellence and continuous improvement principles including Lean Concepts and Lean Culture throughout the BIDMC community. Primary methods are through teaching, management coaching, facilitating activities and learning events. The goal is to transform operational processes by reducing costs, enhancing revenue, increasing efficiency, instilling respect for people into the culture, and empowering teams and… Show more Responsible leader for introducing and effectuating an environment of Operations Excellence and continuous improvement principles including Lean Concepts and Lean Culture throughout the BIDMC community. Primary methods are through teaching, management coaching, facilitating activities and learning events. The goal is to transform operational processes by reducing costs, enhancing revenue, increasing efficiency, instilling respect for people into the culture, and empowering teams and individuals to make continuous improvements in their workplaces. Provide change management leadership that moves the organization to embrace the model of improvement.

• Vice President, Pathology

  • Dec 2008 - Jan 2011

  Greater Boston Area As the senior administrative executive, is responsible for the planning, budget, and operations of a busy comprehensive laboratory medicine department performing well over 1.5 million tests per year using a wide variety of advanced techniques. I bring energy and innovation to the management and operations of the department. Major initiatives include a replacement of the Laboratory Information Systems, design and execution of a Facilities Master Space Plan using a Lean approach for flow, and… Show more As the senior administrative executive, is responsible for the planning, budget, and operations of a busy comprehensive laboratory medicine department performing well over 1.5 million tests per year using a wide variety of advanced techniques. I bring energy and innovation to the management and operations of the department. Major initiatives include a replacement of the Laboratory Information Systems, design and execution of a Facilities Master Space Plan using a Lean approach for flow, and determination of need for capital equipment in a Lean Laboratory.

• Special Asst to the Pres for Business Transformation/Lean

  • Dec 2004 - Oct 2009

  Greater Boston Area

• Vice President, Clinical Information Systems

  • Jun 1998 - Dec 2004

  Greater Boston Area As the senior Clinical Information Technology executive, I was responsible for the planning, budgeting, project initiation, execution and support of all clinical information systems. In alignment with the Chief Information Officer, I insured that the strategic clinical information needs of BIDMC were met in a timely fashion consistent with stewardship and BIDMC’s core values. I provided oversight for all aspects of clinical systems - design, research & development, project planning, systems… Show more As the senior Clinical Information Technology executive, I was responsible for the planning, budgeting, project initiation, execution and support of all clinical information systems. In alignment with the Chief Information Officer, I insured that the strategic clinical information needs of BIDMC were met in a timely fashion consistent with stewardship and BIDMC’s core values. I provided oversight for all aspects of clinical systems - design, research & development, project planning, systems selection, systems implementation and conversion, training, and support. I directed Medical Center-wide projects that included cultural and organizational change management, consensus building, team building, project scheduling and communications, resource planning and partnerships. Key responsibilities included vendor relationship management: evaluation, negotiation and acquisition of all clinical systems, including software, hardware and services. I managed a capital budget of $21.2 million over 2 fiscal years and reduced the total budget by 15% with no impact to project scope or timeline; managed an operating budget of $2.6 million per fiscal year. I designed and taught a Project Management Boot Camp course to train teams on how to establish project charters and work plans; develop and track schedules, resource plans, budgets, timelines and project benefits and manage issue resolution to ensure projects were on time, on scope and with happy clients.



EY

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Management Consultant

  • Jan 1996 - Jun 1998

  Greater Boston Area As a seasoned project manager, lead multiple large-scale software implementation projects for Integrated Delivery Networks. I mentored and assisted client project managers with work plan development and tracking, task allocation, issue identification and resolution, conversion and interface management, system build, testing and training, procedural documentation, and operational reengineering. My goal was to always leave the client with the knowledge to continue the project work on their own.… Show more As a seasoned project manager, lead multiple large-scale software implementation projects for Integrated Delivery Networks. I mentored and assisted client project managers with work plan development and tracking, task allocation, issue identification and resolution, conversion and interface management, system build, testing and training, procedural documentation, and operational reengineering. My goal was to always leave the client with the knowledge to continue the project work on their own. All aspects of a complex system implementation were addressed: from the planning and design phase to implementation, coordinating all training activities including the development of a training program, system and user documentation, and core competency exams. In addition, to ensure a successful transition, established and staffed a Command Center/Hotline to support all go-live and post-live issues as well as a governance structure to monitor project schedule adherence and to remove roadblocks preventing forward progress. I ensured open and seamless communication to the senior executive sponsors and project advisory boards for all projects with regular and honest status updates. My strong performance and consistent delivery of results was recognized when I was ranked nationally in the Top 20% for the E&Y healthcare consulting practice. Show less