Hiten Joshi

Sr Billing Analyst at SHoP Architects
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US

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5.0

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Rich Heckelmann

With our ongoing project of creating a database to support Federal PO Renewal business, Hiten with his attention to detail and analytical skills, playing a critical role by evaluating user issues and development system recommendations to meet key business requirements and help develop user-friendly applications. His support for this project is greatly appreciated.

Byron Bennett

I have worked with Hiten for several years. He is one of the most knowledgeable, detailed oriented person I know. I am proud to know him personally and professionally. Hiten is capable of accomplishing great things and no doubt would be a great addition to any organization

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Experience

    • United States
    • Architecture and Planning
    • 100 - 200 Employee
    • Sr Billing Analyst
      • Jul 2022 - Present

    • United States
    • Design Services
    • 700 & Above Employee
    • Sr. Contract Billing Specialist
      • Apr 2021 - Jul 2022

    • Contract Billing Specialist
      • Jun 2017 - Apr 2021

    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Sr Specialist - Federal Billing
      • Mar 2009 - Jun 2017

      Assist SR & West Billing Managers with Federal Train, Develop and Lead New Federal West Billing Team in Tempe, AZ. Soup to nuts – Determine appropriate pricing from different sources, process a quote, PO review, contract creation/ modification, meter entries to make sure accurate billing to Federal customers. Assist cross-functional teams and managers with the resolution of customer issues and complex problems. Reporting and analysis support to managers and team for major contract issues. Develop, outlined and documented SOP- Standard Operating Procedures, Recommend New and Improved procedures and coordinate development and training for team members. Running and monitoring performance tracker for billing, contract creation, PO renewal, OM, and Meter teams. Auditing contract renewal POs. Created and maintaining MS Access Database for gatekeeping, assigning and tracking PO LOG with the document repository. Managing RW-Intranet FED Billing Dept Web space and private groups including Photography, Image Editing, (VLOG) Video producing, editing and publishing on a monthly basis. Developed and executed UAT- User Acceptance Testing, Test cases, and success/ error reports in alliance with process improvement and IT Team

    • IT Services and IT Consulting
    • Project Lead
      • Jan 2016 - Sep 2016

      Requirement Gathering, Analysis, Scope finalization, database design, end -to- end Project Development monitoring and on-time delivery, functional review of the developed solution, UAT sign-off, Project closure. Requirement Gathering, Analysis, Scope finalization, database design, end -to- end Project Development monitoring and on-time delivery, functional review of the developed solution, UAT sign-off, Project closure.

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