Terence L.

Imports Manager at Ravago Americas
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Contact Information
us****@****om
(386) 825-5501
Location
Orlando, Florida, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

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Brian Knox

I had the opportunity to study with Terence in a small section in the executive MBA program at Boise State University. Terence showed himself to have good business judgment and the ability to professionally prepare and present well to groups of professionals and executives. Moreover, Terence is organized and efficient, skills which are invaluable in a business manager. I wholeheartedly endorse Terence in his future endeavors.

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Credentials

  • Licenced Customs Broker
    US Customs and Border Protecton
    Nov, 2010
    - Nov, 2024

Experience

  • Ravago Americas
    • United States
    • Plastics Manufacturing
    • 100 - 200 Employee
    • Imports Manager
      • Mar 2020 - Present

      In this role, I have re-focused my efforts where I started my career, inbound logistics and import compliance activities. Here I have learned how valuable integrating manual processes into a system can be, especially when data from that process can later be integrated with broader data models to gain insights into the inner workings of the organization. Role Highlights ○ Direct the efforts of the Import Operations team and align with organizational goals. ○ Developed and… Show more In this role, I have re-focused my efforts where I started my career, inbound logistics and import compliance activities. Here I have learned how valuable integrating manual processes into a system can be, especially when data from that process can later be integrated with broader data models to gain insights into the inner workings of the organization. Role Highlights ○ Direct the efforts of the Import Operations team and align with organizational goals. ○ Developed and successfully implemented Break Bulk operations to support business needs. ○ Drive operation efficiency through strategic use of technology. ○ Build data collection and management systems that allow the integration of business, logistics, and customs data to enhance the analysis of operations through KPIs and dashboard reporting. ○ Developed and implemented import compliance program including compliance manuals & SOPs, implementation in business processes, HS Classifications, Free Trade Agreement evaluation, Duty Drawback recovery, and internal audits.

    • International Logistics Manager
      • Mar 2014 - Mar 2020

      Ravago gave me the opportunity to be part of a dynamic and growing organization that values the entrepreneurial spirit. In this role I was able oversee the logistics operations for one of the top exporters in the country. Here I learned to manage an analyze a much more complex international logistics network. Role Highlights ○ Negotiated market competitive service contracts with ship lines and drayage carriers. ○ Directed logistics operations which included ship lines… Show more Ravago gave me the opportunity to be part of a dynamic and growing organization that values the entrepreneurial spirit. In this role I was able oversee the logistics operations for one of the top exporters in the country. Here I learned to manage an analyze a much more complex international logistics network. Role Highlights ○ Negotiated market competitive service contracts with ship lines and drayage carriers. ○ Directed logistics operations which included ship lines, forwarders, drayage carriers, packaging warehouses and customs broker partners. ○ Directed the efforts of the international logistics team

  • Scentsy, Inc. (Corporate Office)
    • United States
    • Manufacturing
    • 700 & Above Employee
    • Sr. Logistics/Transportation Analyst
      • Jul 2009 - Mar 2014

      Scentsy gave me an education in the dynamic nature of direct sales organizations. Here I had the opportunity to manage the inbound logistics for 3 product brands which included various new product launches each season and I learned the value of a proper plan when coordinating logistics for both domestic and international events. Role Highlights ○ Developed and implemented the global logistics strategy to support the international footprint. ○ Provided guidance on… Show more Scentsy gave me an education in the dynamic nature of direct sales organizations. Here I had the opportunity to manage the inbound logistics for 3 product brands which included various new product launches each season and I learned the value of a proper plan when coordinating logistics for both domestic and international events. Role Highlights ○ Developed and implemented the global logistics strategy to support the international footprint. ○ Provided guidance on international expansion initiatives in both logistical network design as well as trade compliance issues relating to trade in new countries and territories. ○ Negotiated and managed domestic and international freight in Ocean/FTL/LTL/AIR ○ Implemented and managed a trans-load operation for all inbound container freight. ○ Managed and oversaw areas of trade compliance for both import and export in a global footprint including HS classification and managing Customs Brokerage partners in five countries/regions. ○ Provided support for and managed logistical needs for events such as annual conventions and international events. ○ Managed finished goods inventory of 750+ SKUs at a distribution center with over 50% of company sales. Show less Scentsy gave me an education in the dynamic nature of direct sales organizations. Here I had the opportunity to manage the inbound logistics for 3 product brands which included various new product launches each season and I learned the value of a proper plan when coordinating logistics for both domestic and international events. Role Highlights ○ Developed and implemented the global logistics strategy to support the international footprint. ○ Provided guidance on… Show more Scentsy gave me an education in the dynamic nature of direct sales organizations. Here I had the opportunity to manage the inbound logistics for 3 product brands which included various new product launches each season and I learned the value of a proper plan when coordinating logistics for both domestic and international events. Role Highlights ○ Developed and implemented the global logistics strategy to support the international footprint. ○ Provided guidance on international expansion initiatives in both logistical network design as well as trade compliance issues relating to trade in new countries and territories. ○ Negotiated and managed domestic and international freight in Ocean/FTL/LTL/AIR ○ Implemented and managed a trans-load operation for all inbound container freight. ○ Managed and oversaw areas of trade compliance for both import and export in a global footprint including HS classification and managing Customs Brokerage partners in five countries/regions. ○ Provided support for and managed logistical needs for events such as annual conventions and international events. ○ Managed finished goods inventory of 750+ SKUs at a distribution center with over 50% of company sales. Show less

  • Boise State University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Adjunct Professor
      • Aug 2011 - Dec 2011

      International Management (MGMT334) This course focuses on the challenges and opportunities associated with organizational management and business strategy in the global environment. International Management (MGMT334) This course focuses on the challenges and opportunities associated with organizational management and business strategy in the global environment.

  • Woodgrain
    • United States
    • Wholesale Building Materials
    • 500 - 600 Employee
    • International Logistics Manager
      • May 2003 - Jun 2009

      Woodgrain gave me the opportunity right after graduation that set me on a trajectory for the rest of my career. My first project as a newly minted engineer was to run stress test analysis on lumber we had imported from New Zealand. After a short month and a half, an opportunity to step into the world of International Logistics came up and I have not looked back. Role Highlights ○ Functioned as the in-house customs broker for the importation of 250-550 ocean containers per… Show more Woodgrain gave me the opportunity right after graduation that set me on a trajectory for the rest of my career. My first project as a newly minted engineer was to run stress test analysis on lumber we had imported from New Zealand. After a short month and a half, an opportunity to step into the world of International Logistics came up and I have not looked back. Role Highlights ○ Functioned as the in-house customs broker for the importation of 250-550 ocean containers per month. ○ Responsible for compliance with US import regulations and led the company through the certification and validation in CBP's C-TPAT program. ○ Developed SOPs and implemented process improvement activities streamlining import operations. ○ Resolve issues with CBP, Steam Ship Lines, and Vendors for shipments discharging at 19 US ports. ○ Implemented new ABI software reducing the time to file US customs entries by an added 25 h / month. ○ Directed the work of 1-3 import associates Show less Woodgrain gave me the opportunity right after graduation that set me on a trajectory for the rest of my career. My first project as a newly minted engineer was to run stress test analysis on lumber we had imported from New Zealand. After a short month and a half, an opportunity to step into the world of International Logistics came up and I have not looked back. Role Highlights ○ Functioned as the in-house customs broker for the importation of 250-550 ocean containers per… Show more Woodgrain gave me the opportunity right after graduation that set me on a trajectory for the rest of my career. My first project as a newly minted engineer was to run stress test analysis on lumber we had imported from New Zealand. After a short month and a half, an opportunity to step into the world of International Logistics came up and I have not looked back. Role Highlights ○ Functioned as the in-house customs broker for the importation of 250-550 ocean containers per month. ○ Responsible for compliance with US import regulations and led the company through the certification and validation in CBP's C-TPAT program. ○ Developed SOPs and implemented process improvement activities streamlining import operations. ○ Resolve issues with CBP, Steam Ship Lines, and Vendors for shipments discharging at 19 US ports. ○ Implemented new ABI software reducing the time to file US customs entries by an added 25 h / month. ○ Directed the work of 1-3 import associates Show less

Education

  • Boise State University
    MBA
    2009 - 2011
  • Brigham Young University
    BS Engineering, Manufacturing
    1999 - 2003
  • Academia Juarez
    1991 - 1995

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