Experience

Modesto Junior College

• United States
• Higher Education
• 400 - 500 Employee

• Student Service Representative

  • Sep 2022 - Present

  •Counsel students, with strong emphasis on low income, on their college process by helping them create attainable action plans and reassuring them in their ability to successfully succeed at MJC and colleges beyond •Utilize best practices to support students in achieving their personal, educational, and professional career goals •Intake and process sensitive student documentation using software like Datatel and Microsoft with routine student paperwork follow ups, increasing overall… Show more •Counsel students, with strong emphasis on low income, on their college process by helping them create attainable action plans and reassuring them in their ability to successfully succeed at MJC and colleges beyond •Utilize best practices to support students in achieving their personal, educational, and professional career goals •Intake and process sensitive student documentation using software like Datatel and Microsoft with routine student paperwork follow ups, increasing overall student retention and graduation •Lead and prepare educational workshops, materials, and presentations that promote student participation and inform students how to navigate and apply to MJC, FAFSA/CADAA, and outside scholarships, etc. •Excel to complete timely non-routine projects assigned by the Director of Financial Aid ex. Federal Aid Reports Show less •Counsel students, with strong emphasis on low income, on their college process by helping them create attainable action plans and reassuring them in their ability to successfully succeed at MJC and colleges beyond •Utilize best practices to support students in achieving their personal, educational, and professional career goals •Intake and process sensitive student documentation using software like Datatel and Microsoft with routine student paperwork follow ups, increasing overall… Show more •Counsel students, with strong emphasis on low income, on their college process by helping them create attainable action plans and reassuring them in their ability to successfully succeed at MJC and colleges beyond •Utilize best practices to support students in achieving their personal, educational, and professional career goals •Intake and process sensitive student documentation using software like Datatel and Microsoft with routine student paperwork follow ups, increasing overall student retention and graduation •Lead and prepare educational workshops, materials, and presentations that promote student participation and inform students how to navigate and apply to MJC, FAFSA/CADAA, and outside scholarships, etc. •Excel to complete timely non-routine projects assigned by the Director of Financial Aid ex. Federal Aid Reports Show less



TRIO, Upward Bound Program

• United States
• Higher Education
• 400 - 500 Employee

• Program Coordinator

  • Aug 2017 - Aug 2022

  Provided academic, career, and individual counseling to students to help them successfully enroll into college Researched information on colleges to help first generation students with career exploration and selection Gathered information on federal/state requirements and used personal experience to provide support with college and scholarship application completion, registration, navigation, and student educational pursuits Taught and utilized various learning methods, modifying as… Show more Provided academic, career, and individual counseling to students to help them successfully enroll into college Researched information on colleges to help first generation students with career exploration and selection Gathered information on federal/state requirements and used personal experience to provide support with college and scholarship application completion, registration, navigation, and student educational pursuits Taught and utilized various learning methods, modifying as needed, to create an equitable learning experience Identified, informed, and ​​chaperoned students to growth opportunities: community events, outreach activities, informational booths, college nights, culturally enriching events, college tours, college recruitment, and more Established and maintained successful rapport with high school counselors and administrators Show less Provided academic, career, and individual counseling to students to help them successfully enroll into college Researched information on colleges to help first generation students with career exploration and selection Gathered information on federal/state requirements and used personal experience to provide support with college and scholarship application completion, registration, navigation, and student educational pursuits Taught and utilized various learning methods, modifying as… Show more Provided academic, career, and individual counseling to students to help them successfully enroll into college Researched information on colleges to help first generation students with career exploration and selection Gathered information on federal/state requirements and used personal experience to provide support with college and scholarship application completion, registration, navigation, and student educational pursuits Taught and utilized various learning methods, modifying as needed, to create an equitable learning experience Identified, informed, and ​​chaperoned students to growth opportunities: community events, outreach activities, informational booths, college nights, culturally enriching events, college tours, college recruitment, and more Established and maintained successful rapport with high school counselors and administrators Show less



Kaiser Permanente

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Kaiser LAUNCH College Intern

  • Jun 2019 - Aug 2019

  Observe, absorb, and gain an understanding of the day to day operations of Kaiser MCH Department at Modesto Facility by shadowing medical professionals in both clinical and administrative settings while overseeing the implementation of a new sign layout for Labor and Delivery Check-In, reducing not only waste time for patients and visitors to Check-In, but also reducing anxieties and improving quality of care experience as the new layout provided the easy and efficient directions patients… Show more Observe, absorb, and gain an understanding of the day to day operations of Kaiser MCH Department at Modesto Facility by shadowing medical professionals in both clinical and administrative settings while overseeing the implementation of a new sign layout for Labor and Delivery Check-In, reducing not only waste time for patients and visitors to Check-In, but also reducing anxieties and improving quality of care experience as the new layout provided the easy and efficient directions patients needed to seek the answers and directions they were looking for in a relaxing and timely manner. Show less Observe, absorb, and gain an understanding of the day to day operations of Kaiser MCH Department at Modesto Facility by shadowing medical professionals in both clinical and administrative settings while overseeing the implementation of a new sign layout for Labor and Delivery Check-In, reducing not only waste time for patients and visitors to Check-In, but also reducing anxieties and improving quality of care experience as the new layout provided the easy and efficient directions patients… Show more Observe, absorb, and gain an understanding of the day to day operations of Kaiser MCH Department at Modesto Facility by shadowing medical professionals in both clinical and administrative settings while overseeing the implementation of a new sign layout for Labor and Delivery Check-In, reducing not only waste time for patients and visitors to Check-In, but also reducing anxieties and improving quality of care experience as the new layout provided the easy and efficient directions patients needed to seek the answers and directions they were looking for in a relaxing and timely manner. Show less



University of California, Berkeley

• United States
• Higher Education
• 700 & Above Employee

• UC Berkeley Plant and Microbial Biology Graduate Department Office Assistant

  • Aug 2016 - Feb 2019

  Student assistant for the PMB Graduate Department. I have experience in student affairs and recruitment. Aid in day-to-day operations while overseeing and completing projects assigned by the Manager/Student Advisor of the department. Update and maintain graduate student files and documentation. Prepare graduate student applications to expedite the graduate school recruitment, interview, screening, review and onboarding process. Student assistant for the PMB Graduate Department. I have experience in student affairs and recruitment. Aid in day-to-day operations while overseeing and completing projects assigned by the Manager/Student Advisor of the department. Update and maintain graduate student files and documentation. Prepare graduate student applications to expedite the graduate school recruitment, interview, screening, review and onboarding process.



Kaiser Permanente

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Unit Base Team Performance Improvement Advisor

  • Jun 2015 - Aug 2016

  In the summer of 2015, I interned in the surgical department of the Modesto facility as apart of the then-known Kaiser Summer Youth Employment Program (S.Y.E.P.). As an intern, I assisted in the coordination and execution of the performance improvement project to redesign and organize the closets within selected trial run operating rooms. Our efforts saved over $60,000.00 for three operating rooms alone. The following summer of 2016, I assisted in the implementation of the performance… Show more In the summer of 2015, I interned in the surgical department of the Modesto facility as apart of the then-known Kaiser Summer Youth Employment Program (S.Y.E.P.). As an intern, I assisted in the coordination and execution of the performance improvement project to redesign and organize the closets within selected trial run operating rooms. Our efforts saved over $60,000.00 for three operating rooms alone. The following summer of 2016, I assisted in the implementation of the performance improvement project in which I created, implemented, and executed a new telephone script to reduce the Fail-to-Keep Appointment rate for the patients of the Modesto Pediatrics facility by more than 50% while assisting patients in scheduling, and/or rescheduling, their immunization appointments for a better time and date; all this while simultaneously mentoring and assisting three other interns whose projects I also aided into fruition. I also took initiative to volunteer and assisted in the interview screening, hiring, and onboarding process of the new cohort of high school interns that year. Became HIPPA trained and was familiarized with the EPIC system in order to see my mentee's and I's project's bloom into fruition. Show less In the summer of 2015, I interned in the surgical department of the Modesto facility as apart of the then-known Kaiser Summer Youth Employment Program (S.Y.E.P.). As an intern, I assisted in the coordination and execution of the performance improvement project to redesign and organize the closets within selected trial run operating rooms. Our efforts saved over $60,000.00 for three operating rooms alone. The following summer of 2016, I assisted in the implementation of the performance… Show more In the summer of 2015, I interned in the surgical department of the Modesto facility as apart of the then-known Kaiser Summer Youth Employment Program (S.Y.E.P.). As an intern, I assisted in the coordination and execution of the performance improvement project to redesign and organize the closets within selected trial run operating rooms. Our efforts saved over $60,000.00 for three operating rooms alone. The following summer of 2016, I assisted in the implementation of the performance improvement project in which I created, implemented, and executed a new telephone script to reduce the Fail-to-Keep Appointment rate for the patients of the Modesto Pediatrics facility by more than 50% while assisting patients in scheduling, and/or rescheduling, their immunization appointments for a better time and date; all this while simultaneously mentoring and assisting three other interns whose projects I also aided into fruition. I also took initiative to volunteer and assisted in the interview screening, hiring, and onboarding process of the new cohort of high school interns that year. Became HIPPA trained and was familiarized with the EPIC system in order to see my mentee's and I's project's bloom into fruition. Show less