Steve Hancock
Sr. Systems Admin (Analyst), SaaS at Phi Air Medical- Claim this Profile
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Bio
Jessica Sorenson
I had an opportunity to work with Steve on several major campus initiatives. He has the technical knowledge and ability to work with internal and external stakeholders to make our products work. He would bring critical issues to the surface so we could work together with our suppliers to find resolutions.
Trevor Wilkerson
Steve is a detailed-oriented manager that encouraged and inspired me to do my best. I found his approach to prioritizing and solving problems very effective. I felt comfortable sharing my challenges with Steve because of his experience and wisdom. He gave great advice Thanks!
Jessica Sorenson
I had an opportunity to work with Steve on several major campus initiatives. He has the technical knowledge and ability to work with internal and external stakeholders to make our products work. He would bring critical issues to the surface so we could work together with our suppliers to find resolutions.
Trevor Wilkerson
Steve is a detailed-oriented manager that encouraged and inspired me to do my best. I found his approach to prioritizing and solving problems very effective. I felt comfortable sharing my challenges with Steve because of his experience and wisdom. He gave great advice Thanks!
Jessica Sorenson
I had an opportunity to work with Steve on several major campus initiatives. He has the technical knowledge and ability to work with internal and external stakeholders to make our products work. He would bring critical issues to the surface so we could work together with our suppliers to find resolutions.
Trevor Wilkerson
Steve is a detailed-oriented manager that encouraged and inspired me to do my best. I found his approach to prioritizing and solving problems very effective. I felt comfortable sharing my challenges with Steve because of his experience and wisdom. He gave great advice Thanks!
Jessica Sorenson
I had an opportunity to work with Steve on several major campus initiatives. He has the technical knowledge and ability to work with internal and external stakeholders to make our products work. He would bring critical issues to the surface so we could work together with our suppliers to find resolutions.
Trevor Wilkerson
Steve is a detailed-oriented manager that encouraged and inspired me to do my best. I found his approach to prioritizing and solving problems very effective. I felt comfortable sharing my challenges with Steve because of his experience and wisdom. He gave great advice Thanks!
Credentials
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Microsoft Office Specialist
MicrosoftMar, 2016- Nov, 2024 -
Lean Six Sigma (Green Belt)
-Mar, 2012- Nov, 2024
Experience
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PHI Air Medical
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United States
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Hospitals and Health Care
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300 - 400 Employee
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Sr. Systems Admin (Analyst), SaaS
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Nov 2017 - Present
• Lead implementation of enterprise resource systems to track industry required compliance • Consult with SME’s to develop and implement training initiatives • Develop a strategy to analyze & improve business operations • Implement a CRM solution to increase the bottom line for our membership program • Lead implementation of enterprise resource systems to track industry required compliance • Consult with SME’s to develop and implement training initiatives • Develop a strategy to analyze & improve business operations • Implement a CRM solution to increase the bottom line for our membership program
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Small Business Consultant
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2001 - Present
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Brigham Young University - Idaho
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United States
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Higher Education
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700 & Above Employee
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Instructor
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Sep 2007 - Present
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Product Manager
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Aug 2014 - Nov 2017
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Solutions Architect
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Aug 2011 - Aug 2014
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Lead, Applications Analyst
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2007 - 2011
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Help Desk Manager & Technology Support Coordinator
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2002 - 2007
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Interwrx
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Phoenix, Arizona Area
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Customer Service Representative
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2000 - 2001
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Nexus Innovation Corp
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Phoenix, Arizona Area
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Web Product Manager
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1998 - 2001
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Education
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2004 - 2006
The George Washington University
Master’s Degree -
1994 - 1997
Brigham Young University
Bachelor’s Degree -
1989 - 1994
Brigham Young University - Idaho
Associate's Degree
Community
