Channel Account Manager 2

• Jun 2022 - Present

Channel Account Manager

• Aug 2021 - Jun 2022

Business Development

• Jan 2016 - May 2021

• Manage sales counter generating more than $2 million in annual revenue through face-to-face and telephone interactions. • Conduct research and consult with vendors to determine appropriate equipment and products for clients.• Oversee employee compliance with policies and procedures relating to sales orders, financial transactions, financial information, and inventory control. • Develop and cultivate relationships to aid clients with developing and improving financial success.• Instrumental in increasing sales and profits year over year.• Maintain accurate inventory numbers in a 15,000 square foot warehouse. • Train new employees on procedures to maintain healthy gross profit margins on products and coach employees transitioning to new positions. • Selected to participate in Manager-in-Training program in 2018.• Honored with Employee of the Year in 2014.

Lead Inside Sales

• Mar 2013 - Jan 2016

Store Manager

• Jan 2009 - Jan 2013

• Managed customer service and satisfaction, inventory, purchasing, social media accounts, marketing, and customer contact and information database. • Increased store revenue by 25%+ for four consecutive years through development and implementation of a new social media and marketing strategy for customer procurement and outreach. • Assessed clients’ needs to continuously meet customers’ goals and business objectives. • Managed customer service and satisfaction, inventory, purchasing, social media accounts, marketing, and customer contact and information database. • Increased store revenue by 25%+ for four consecutive years through development and implementation of a new social media and marketing strategy for customer procurement and outreach. • Assessed clients’ needs to continuously meet customers’ goals and business objectives.

Staff Assistant

• Jan 2008 - Nov 2008