Eztizen González Sagarduy
Receptionist at Royal Garden Villas & Spa- Claim this Profile
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Español Native or bilingual proficiency
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Inglés Native or bilingual proficiency
Topline Score
Bio
Credentials
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IELTS Academic 8 Score
IELTS OfficialJun, 2022- Nov, 2024 -
Digital Skills: Reimagine your career
AccentureMar, 2022- Nov, 2024 -
Fundamentals of Digital Marketing
Google ActívateDec, 2021- Nov, 2024 -
ESOL Skills for Life C1
Cambridge Assessment EnglishMay, 2017- Nov, 2024 -
Curso de Atención al Cliente
Cruz Roja Española -
Grupo de Compromiso y Excelencia FCCEET
Universidad de Alcalá
Experience
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Royal Garden Villas & Spa
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Spain
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Hospitality
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1 - 100 Employee
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Receptionist
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Dec 2022 - Present
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The Academy
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Adeje, Canarias, España
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Head English Teacher GF Hotels
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Nov 2021 - Jun 2022
English Teacher of Grupo Fedola in charge of developing and providing customised and engaging English classes oriented towards corporate and hospitality staff. This course is designed for any hospitality professional, focusing particularly on customer-facing workers as well as managerial positions. Hotels where classes are conducted include the following: • GF Gran Costa Adeje ***** • GF Isabel **** • GF Fañabe **** • GF Victoria *****GL English Teacher of Grupo Fedola in charge of developing and providing customised and engaging English classes oriented towards corporate and hospitality staff. This course is designed for any hospitality professional, focusing particularly on customer-facing workers as well as managerial positions. Hotels where classes are conducted include the following: • GF Gran Costa Adeje ***** • GF Isabel **** • GF Fañabe **** • GF Victoria *****GL
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BBVA Allianz Seguros
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Spain
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Insurance
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1 - 100 Employee
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Digital Solutions & Market Management Intern
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May 2021 - Dec 2021
Internship at the emerging bancassurance joint venture of BBVA and Allianz as part of the completion of my final year degree. Practical training was undertaken within the business area of the company as part of the Digital Solutions and Market Management department. Roles as an intern include the development of commercial argumentaries, comparative market analysis, benchmarking, defining promotional campaigns, conducting target group studies, and analysing and identifying new trends within the insurance market. Show less
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Cruz Roja Española
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Spain
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Non-profit Organization Management
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700 & Above Employee
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Front Desk UVA Adeje
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Jul 2019 - Aug 2019
Customer service provided during the conference lectures held at the Summer University of Adeje (UVA) in order to implement the knowledge previously acquired in the customer service course conducted by the Spanish Red Cross. Special emphasis was placed on the assistance of the press and communications department for the promotion of the event through various networks, including participation in Cadena Ser radio broadcast. Customer service provided during the conference lectures held at the Summer University of Adeje (UVA) in order to implement the knowledge previously acquired in the customer service course conducted by the Spanish Red Cross. Special emphasis was placed on the assistance of the press and communications department for the promotion of the event through various networks, including participation in Cadena Ser radio broadcast.
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Hard Rock Hotel Tenerife
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Spain
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Hospitality
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100 - 200 Employee
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Sky Bar Waitress
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Jul 2018 - Aug 2018
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Education
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National University of Ireland, Galway
Bsc Economics and International Business -
Universidad de Alcalá
Bsc Economics and International Business -
East Sussex College Group
International Study Year English Programme, English and Business