Planning and Process Improvement Executive for TG Home Builders and Mega Pines and Realty

• May 2023 - Present

Compliance Officer /Research & Documentations Officer/ Socio-Economist

• Jul 2011 - Present

SUMMARY: Joint Venture Proposals and Feasibility Studies, Market Surveys, Analysis and Interpretation, Research and business development functionsMy role is to assist the Business & Project Development Team in various Infrastructure Projects concerning the company’s various groups of businesses. I directly report to the company’s Vice President & Business Development Head as well as coordinate with accounting, technical and legal heads and consultants. I monitor, analyze and research various projects of the company. I keep track of the documentation and development of projects and analyze reports that will help the team needed for project completion. Likewise, I facilitate Socio-economic surveys and ultimately generate findings and report. My main role focuses on research and analysis, interpretation, presentation, document management, reporting and administrative functions. The end result of his work will be Feasibility Studies and Project Proposals.I also conduct site analysis; socio-economic profiling,population projection, project profiling and in-depth case studies and research on the utilities sector particularly water, power and cable. Show less

Compliance Officer

• Jul 2011 - Nov 2022

YouTube Vlogger / Influencer

• May 2019 - Present

Give Information and Entertainment to YouTube Subscribers Give Information and Entertainment to YouTube Subscribers

Bid Support Specialist

• Oct 2009 - Jun 2011

Mr. Garcia’s role assists bid teams on engagements across all IBM brands and lines of business in developing and delivering high quality and responsive proposals, solutions, and contracts. As a Deal Facilitator he provides leadership, essential knowledge, support, and teaming to help sellers and opportunity owners through the bid and proposal management process using Value Driven Proposal techniques and knowledge of IBM and its organization and resources. Mr. Garcia’s role assists bid teams on engagements across all IBM brands and lines of business in developing and delivering high quality and responsive proposals, solutions, and contracts. As a Deal Facilitator he provides leadership, essential knowledge, support, and teaming to help sellers and opportunity owners through the bid and proposal management process using Value Driven Proposal techniques and knowledge of IBM and its organization and resources.

Marketing Executive

• Feb 2007 - Jun 2009

Marketing Functions: • Lead & Prospect Management • Event and Marketing Organizer • Newsletter and Correspondence Creator and Editor • Product Demo, Introduction and Presentation • Managed Cold Calling Activities and Database Generation • Managed CRM System • Advertising and Marketing Organizer and Coordinator • Marketing & Leads Report, Pipeline Reports • Profiling and Research Administrative Functions: • Document Management and Filing • Front liner, handling general company queries, correspondences and emails Support/Technical Functions: • Helped and aided in the implementation of CRM • Administered CRM Administrative and Technical Issues, and all other functions attached to it • Administered Support Functions and Escalation to the proper department. • Performed Helpdesk and Analysis functions with regards to technical questions and specifications • Database Migration to System, Creation of Templates, Fields and Testing • Gathered necessary information, screen captures and documenting issues, queries and errors necessary for the support team to evaluate and analyze. • Coordinated with clients and technical persons with regards to support issues, providing prompt responses, documentation and immediate actions if necessary. • Assisted with the analysis of customer reported issues (problems and queries) and determined their priority by escalating them to the person’s in-charge if necessary. • Ensured that all recommended solutions for customers are properly documented and communicated to them in an accurate and timely manner Show less

Lead Customer Service Representative

• Apr 2001 - Feb 2007

Primary Function: Acted as a lead Customer Services staff by giving assistance in different banking and customer related functions. Generally performed customer services and marketing operations, handled complains and queries, customer maintenance and management, feedback administration reporting and documentation and assisted in different banking transactions and marketing functions. He markets banking products and services as well as customer solicitations. Attended trainings and on-the-job functions on different banking aspects and studies Customer services functions, Customer Handling, Management and Maintenance, and Customer Solicitations: • Made reports of all phone in transactions or conversations for evaluation and documentation purposes. • Maintained and handled customers by assisting them satisfactorily in their requests and queries. • Helped in the marketing of other products of the bank and its affiliates such as marketing and promotion of credit cards, insurances, real estates, car loans, leasing products, travel products and others through phone and walk-in clients. • Managed and maintained clients by introducing them new banking products or if incase the product is already long existing in the market, convinced client to continue with the product by giving emphasis on the products competitiveness, perks or in such cases new features. • Attended seminars and trainings to acquire knowledge on new products and banking services. • Solicited new clients by referring new accounts, and introducing new products which might cope up with the clients need or wants. Accounting Functions: Assisted in preparation and analysis of financial statements and reports, Manage Cash Flow Operations, Journal Entries, Receivables and Payables. Credit Analysis Function: Evaluated, analyzed and processed credit applications, including credit cards, loan applications, Letters of Credit and other credit transactions Show less